IT Help Desk Technician

4 weeks ago


Vaughan, Canada Telecon Inc Full time

Job Location:
**Vaughan**
- State/Province:
**Ontario**

Telecon is looking for an energetic, career-oriented individual to join our growing IT team as a Helpdesk Technician.

This full-time, position is based out of our Vaughan office location.

As the face of IT, the Service Desk Technician at Telecon plays a crucial role in portraying the image of the Department. Our Service Desk supports the technology needs and requirements of Telecon’s employees. Through their varied expertise and engagement, they support the operations of Telecon by troubleshooting incidents and completing requests, while acting as champions that bring value to the entire organization.

Telecon is looking for an energetic, self-motivated team player, who’s open to thrive in and foster a work environment of continuous mutual improvement and collaboration.
- that allow another Agent to know/learn what took place and able to duplicate the steps if required.

**AT TELECON, WHEN WE TALK ABOUT BENEFITS, WE GOT YOU COVERED.**

**What we have to offer**:

- Industry-leading healthcare - possibility of Dental plan with employee participation.
- RRSP program with matching company contribution.
- Employee assistance program - if you are feeling stressed, having sleep problems, or worrying about your budget you can have help anytime, anywhere and it is all confidential.
- Employee perks such as discounts from suppliers on various products and services such as insurance, wireless bundles, movie tickets, travel, software, books, and much more.

**Here are the extras that make the difference**:

- A dynamic work environment where you can develop your potential - Training provided for technical positions.
- Health & Safety first: this is our number one priority.
- Telecon values different views and new ideas. Telecon is committed to providing a fair, inclusive, equitable, accessible, and respectful workplace to all independent of age, gender, race, beliefs, or background.

**WELCOME TO TELECON**

**We Connect People. We Connect the World.**

Our mission is to be the most innovative and valued communications infrastructure services partner to our customers, enabling them to play a key role in the transformation of infrastructure. From a regional telecom network builder in 1967 in Quebec (Canada), Telecon has grown into a world-class industry-leading telecom network design, locate, infrastructure and connectivity services provider. We deliver diversified and scalable best-in-class services and turnkey solutions to North American telecom operators and businesses. Our highly skilled team is firmly committed to supporting our customers in propelling tomorrow’s connectivity in our communities, businesses and homes.
- YouTube: Telecon Group


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