IT Service Desk Technician
5 months ago
**THE OPPORTUNITY: 6-Months Contract**
As an** IT Service Desk Technician**, you will:
- Resolve tickets through the service desk ticketing system while maintaining the organization's SLA.
- Maintain, analyze, troubleshoot, repair PC and Mac-related hardware and peripherals.
- Test, plan, and supervise the deployment of new operating system releases, vendor patches, commercial software releases, and third-party software.
- Assist in technical upgrading and maintaining of entire computer systems.
- Compile, maintain, and keep up-to-date documentation on all areas of responsibility, including asset management.
- Perform timely workstation hardware and software upgrades as required.
- Creating user accounts in AD/O365 and managing access control & permissions based on company policies.
- Maintain conference rooms & A/V equipment and any additional audio/visual requirements.
- Provide training for staff on the use of computer equipment and systems.
- Assist in the onboarding of new employees with new user set up.
- Analyzing and making recommendations for hardware and software standardization.
- Receive and prioritize issues and forwards using escalation procedures.
- 1-3 years of experience in an IT service desk environment (providing desktop support and installations for hardware and software).
- Must hold a valid Ontario driver's license (G2 or G License).
- Must have access to a vehicle.
- Ability to travel.
- ITIL, CompTIA Security+ certifications preferred, if not completion of such certifications would be expected within a year from hire.
- Site experience an asset.
- Associate degree in a computer-related field of study or one year's experience providing customer support.
- Excellent customer service, communication, and documentation skills.
- Excellent computer and problem-solving skills; attention to detail.
- Ability to diagnose and resolve fundamental technical issues (e.g., networking knowledge, including LAN connectivity and Internet connection issues).
- Solid operating systems knowledge of Windows 10, Mac OS, O365, etc.
- High accuracy and meticulous attention to detail.
- Able to work well under pressure and respond to fast-changing priorities and deadlines.
- A strong team player with the ability to engage with all levels of the organization.
- Strong analytical skills with the ability to problem-solve well-judged decisions.
-
Service Desk Technician
3 months ago
Vaughan, Canada Spicers Canada ULC Full timeBacked by a fifth-generation family-owned company, Spicers is a leading distributor of commercial print and business papers, specialty products, graphic solutions, sign & display equipment and materials, and packaging and facility supplies and equipment. We’re based in Vaughan, Ontario, with 16 regional locations that include custom manufacturing...
-
Help Desk Technician
3 weeks ago
Vaughan, Ontario, Canada KARU CONSULTING Full timeWe are seeking a highly motivated and detail-oriented Help Desk Technician to join our team at KARU CONSULTING. As a Help Desk Technician, you will be responsible for providing top-notch technical support to our clients and internal teams.About the RoleThis is a permanent position with a 30-hour workweek. The ideal candidate will have experience working in a...
-
IT Help Desk Technician
4 weeks ago
Vaughan, Canada Telecon Inc Full timeJob Location: **Vaughan** - State/Province: **Ontario** Telecon is looking for an energetic, career-oriented individual to join our growing IT team as a Helpdesk Technician. This full-time, position is based out of our Vaughan office location. As the face of IT, the Service Desk Technician at Telecon plays a crucial role in portraying the image of the...
-
IT Service Desk Technician, Level II
6 months ago
Vaughan, Canada Plan Group Full timeAs an IT Service Desk Technician, Level II personnel need excellent problem-solving, communication and interpersonal skills, along with patience, a customer-friendly attitude and the ability to work in a team environment. In addition,?technicians?should have a strong technical understanding of technology, including the various hardware, software and...
-
Service Technician
6 months ago
Vaughan, Canada Kampen Appliance Service Full time**This Is a Great Position For Aspiring Technicians** Are you stuck in a low paying appliance repair job? Make more $$ servicing high-end appliances. The earning potential for appliance repair technicians who service high-end appliances is unlimited. Our experienced appliance repair technicians make between $50,000 - $100,000+ / year! **Don’t service...
-
Customer Support Specialist
2 weeks ago
Vaughan, Ontario, Canada City IT Full timeCity Electric Supply OverviewCES is a global electrical wholesaler, providing products to the industry with a commitment to customer service.We are delivering value to our business and customers with innovative solutions that enable us to better serve our customers today and in the future.To do this, we need talented and creative people across all areas to...
-
IT Service Desk Team Lead
6 months ago
Vaughan, Canada Combined Metal Industries Full timePermanent Full-Time **Location**: Vaughan ON (Keele & Langstaff) **Shift**: 7 am to 3:30 pm Here’s what we do Founded in Toronto in 1996, Combined Metal Industries (CMI) has quickly grown into a successful full-service metal recycling corporation. CMI is recognized as a leading and innovative recycler and distributor of metal products, thanks to the...
-
help desk technician
2 months ago
Vaughan, Canada Cloud IT! Full timeEducation: Expérience: EducationCollege/CEGEPTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesProvide business systems, network and Internet support to users in response to...
-
help desk technician
2 months ago
Vaughan, Canada Cloud IT! Full timeEducation: College/CEGEPExperience: Experience an assetTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesProvide business systems, network and Internet support to users in response...
-
IT Deskside support
2 weeks ago
Vaughan, Canada City IT Full timep>About CES:CES is a global electrical wholesaler, providing electrical products to people in the industry known for its extensive range of products and commitment to customer service. We recognize that technology and data are at the forefront of this.Our Global IT team deliver a portfolio of transformative work, expand our digital options, upgrade and...
-
Service Technician
6 months ago
Vaughan, Canada Stage Windows & Doors Full timeGrow with us as a Service Technician at Stage Windows & Doors! **Company Overview**: Stage Windows & Doors is a manufacturer of custom products tailored to meet client needs. With a facility located in Vaughan, we offer a variety of options and features that are designed to make our windows and doors ideal for residential replacement and custom home...
-
IT Deskside Support
3 weeks ago
Vaughan, Canada City IT Full timeAt City Electric Supply, we encourage our people to ask questions, create, discover, and learn. Let's build something great together! About CES: CES is a global electrical wholesaler, providing electrical products to people in the industry known for its extensive range of products and commitment to customer service. Founded in 1951 in the United Kingdom,...
-
Service Desk Analyst
6 months ago
Vaughan, Canada Mackenzie Health Full timeJob Description Service Desk Analsyt Temporary Full-Time position (approximately 12 months) As part of the Service Desk team, the Service Desk Analyst will be the first-point of contact for ICAT end-user support across the organization using Incident Management and Request Fulfilment processes supporting our standard suite of software,...
-
Customer Service Desk Associate
2 months ago
Vaughan, Canada Walmart Canada Full time**Position Summary... **:Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end...
-
Appliance Service Technician
2 weeks ago
Vaughan, Ontario, Canada Kampen Appliance Service Full timeJob DescriptionWe are seeking a skilled Appliance Service Technician to join our team at Kampen Appliance Service. As an Appliance Service Technician, you will be responsible for repairing and maintaining various household appliances in residential settings.ResponsibilitiesConduct thorough inspections of appliances to diagnose faults and identify areas for...
-
Service Desk Analyst
6 months ago
Vaughan, Canada CAA Club Group Full timePosition Details What you will do: Support tasks for this position include incident handling, problem identification, logging and tracking, troubleshooting, resolution, hardware and software support, incident, and problem escalation. Identify, investigate, and resolve PC, Laptop, Mobile Device and Printer problems. Resolve basic network issues...
-
Front Desk Receptionist
6 months ago
Vaughan, Canada Alfa Employment Full timeFront Desk Receptionist **Duties**: - Greet and welcome visitors in a friendly and professional manner - Answer phone calls, take messages, and route calls to appropriate staff members - Schedule appointments and maintain appointment calendars - Perform clerical tasks such as filing, photocopying, and faxing - Manage incoming and outgoing mail and...
-
Front Desk Receptionist
5 months ago
Vaughan, Canada Misfits Tattoo Full time**Misfits Tattoo** is seeking a dedicated and passionate front desk member to join our tight-knit team for the long haul. We take pride in being a boutique tattoo shop with a team of exceptional artists who are wholeheartedly dedicated to creating stunning tattoos. To support them, we need a front desk member who shares our vision and is as committed to...
-
Front Desk Customer Service
6 months ago
Vaughan, Canada Medrehab Group Full timePreference will be given to those with sales and customer service background and those who have worked in the Physiotherapy and Rehabilitation field. **Duties**: Customer Service - Excellent customer interaction and engagement - Joy of working directly with customers and getting them to rebook - Confident with promoting and selling wellness services and...
-
Appliance Repair Technician
3 weeks ago
Vaughan, Ontario, Canada FIX IT RIGHT APPLIANCE REPAIR Full timeWe are seeking an experienced Appliance Repair Technician to join our team at FIX IT RIGHT APPLIANCE REPAIR. As a key member of our crew, you will be responsible for diagnosing and repairing complex electrical and mechanical issues in residential appliances. To be successful in this role, you will need excellent problem-solving skills, a strong understanding...