Program Manager

3 days ago

Kingston, Canada Queen's University Full time

Program Manager

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

Come work with us

Job Summary

**A Brief Overview**
The Program Manager works directly with the Director, EMBA Americas and is responsible for the day-to-day operations of the Executive MBA Americas program. This includes the completion of complex administrative duties including, but not limited to, program scheduling, planning and coordinating class sessions, both in the videoconference studio and during on-campus sessions and large scale event planning. The Program Manager will build strong professional relationships with program participants and become the first point of contact for participants for any matters related to the program. There is an element of out-of-town travel. This position serves as the departmental contact for program participants, providing resources and/or advice on program details. This position coordinates program logistics including workflow, participant scheduling, course scheduling and communications and/or room bookings. This position assists with the planning and execution of events. This position performs accounting and bookkeeping activities including budgets, funding tables, contracts, timekeeping and payroll, reconciliations, and reports. This position also directs, allocates, and supervises the work of other staff.The schedule for this position requires the incumbent to work evenings and weekends.

**Job Description**:

**What you will do** Serves as the departmental contact for program participants, providing resources and/or advice on program details.
-Coordinates program logistics including workflow, participant scheduling, course scheduling, communications, and room bookings.Assists with the planning and execution of events, and travels to events to promote recruitment activities.Contributes to the planning of course improvements and/or new course developments.Provides administrative support including scheduling, preparing agendas and/or meeting minutes.Prepares and administers experience surveys and/or course assessment tools.Performs accounting and bookkeeping activities including budgets, funding tables, contracts, timekeeping and payroll, reconciliations, and reports.Updates websites and social media posts.Directs, allocates, and supervises the work of other staff.
- Other duties as required in support of the department and/or unit.

**Required Education**
- Four-Year Bachelor Degree or equivalent.

**Required Experience**
- More than 3 years and up to and including 5 years of experience.
- Experience in client and/or customer experience functions considered an asset.
- Experience working at a post-secondary education institution considered an asset.
- Experience working in a comparable client-focused environment considered an asset

Consideration may be given to an equivalent combination of education and experience.

**Job Knowledge and Requirements**
- Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.
- Provide consultation and advice on non-straightforward and/or complex issues.
- Interaction with others requires interpersonal skills and the ability to understand and influence.
- Adapt messages to meet the needs of the intended audience.
- Build relationships, trust and credibility.
- Manage own work, train and review the work of the team to see commitments through to completion.
- Sets work priorities and direction, supporting the team in achieving goals and objectives.
- Participate in project team meetings and develop team project plans.
- Lead procedural or technological change within a unit.
- Identify new problems and seek information and input to fully understand the cause of problems.
- Identify opportunities to improve the effectiveness and efficiency of work processes.
- Draw logical conclusions and provides opinions and recommendations.
- Research equity, diversity, accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.
- Commitment to principles of equity, diversity, accessibility, inclusion, Indigenization and human rights for equity deserving groups.
- Monitor and assess output and the quality of work from team members and recommend need for formal training or development plans to management and identify possible performance and/or disciplinary issues.

Employment Equity and Accessibility Statement

**Skills**

**Reference**
- 372517

  • Cook at Martha's Table Community Program

    5 days ago

    Kingston, Canada Martha's Table Community Program Full time

    Are you seeking a job with that extra "something"? A career that doesn't just fill your time, but fills your heart too? If you have a passion for community service, a flair for culinary creativity, and a dedication to reducing food waste, then this job opportunity might be the perfect fit for you! Martha's Table Community Program is seeking a dedicated...

  • Program Manager

    3 weeks ago

    Kingston, Canada Routes Adventures Full time

    As a Routes Adventures Program Manager, you will manage our tour operations in Canada, ensuring a high level of performance and sustainable growth. As the principal lead of RA’s program portfolio, you will work internally and externally to develop creative and innovative educational travel programs that meet revenue targets and exceed quality goals....

  • Program Manager

    1 week ago

    Kingston, Ontario, Canada Routes Adventures Full time

    As a Routes Adventures Program Manager, you will manage our tour operations in Canada, ensuring a high level of performance and sustainable growth. As the principal lead of RA's program portfolio, you will work internally and externally to develop creative and innovative educational travel programs that meet revenue targets and exceed quality goals....

  • Program Manager

    2 weeks ago

    Kingston, Canada JA Northern and Eastern Ontario Full time

    **Program Manager - Kingston to Belleville** Are you looking to make a difference in the lives of local students? Are you interested in working with dedicated volunteers who share their knowledge and experience in the areas of financial literacy, work readiness, and entrepreneurship? Can you help share JA’s role and impact with companies and organizations...

  • Program Manager

    1 week ago

    Kingston, Ontario, Canada Queen's University Full time

    Program ManagerAbout Queen's UniversityQueen's University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...

  • Program Manager

    3 days ago

    Kingston, Canada Queen's University Full time

    **About Queen's University** Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...

  • Program Manager

    1 week ago

    Kingston, Ontario, Canada Cycle Kingston, Inc. Full time

    NOW HIRING:Cycle Kingston Program Manager$21.00 per hour plus 4% vacation20 hours per week average (flexible seasonal schedule)February to November 2023About the PositionReporting to the Chair of the Board of Directors or their designate, the Program Manager supports the work of the Board of Directors of Cycle Kingston to achieve the goals of the...

  • Program Manager

    1 week ago

    Kingston, Ontario, Canada Kingston Health Sciences Centre Full time

    Development and delivery of safe, timely, efficient, and equitable patient and family-centered care and engagement. Work within a collaborative and inter-professional environment to influence improvements in the patient care experience, health populations and reducing the per capita cost of health care. The Manager will use a team-based approach to care...

  • Program Manager

    1 week ago

    Kingston, Ontario, Canada Kingston Health Sciences Centre Full time

    Responsible for the oversight of daily operations, this includes coordination of staff and resources, as well as supervising staffing plans, attendance and performance management. Working closely with the Director in supporting the delivery of strategic goals, quality improvement projects and ensuring the program is meeting deliverables. The Manager will use...

  • Program Team Manager

    1 week ago

    Kingston, Ontario, Canada Queen's University Full time

    Program Team ManagerAbout Queen's UniversityQueen's University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction,...

  • Program Manager

    2 months ago

    Kingston, Canada Kingston Health Sciences Centre Full time

    Reporting to the Program Operational Director for Cardiac Program. The Program Manager is fully accountable for the operation of their unit and meeting specific objectives through: - Safe and effective patient care - Staff engagement and personnel management - Financial management - Organization & System collaboration The individual is responsible for...

  • Manager, Mentoring Programs

    2 weeks ago

    Kingston, Canada Big Brothers Big Sisters of KFL&A Full time

    **Big Brothers Big Sisters of KFL&A is currently seeking to fill the following position**: **Manager, Mentoring Programs** **Schedule - Daytime, Evenings, and Weekends (40 hours/week)** **Location - Kingston** **Start date - March 2024** **Salary - $22/hour** **Contract Position** **Job Summary** The Manager, Mentoring Programs will play a leading role...

  • Journey Program Manager

    2 weeks ago

    Kingston, Canada Sienna Senior Living Full time

    Sienna Senior Living is a publicly traded company (TSX:SIA) and one of Canada's leading owners and operators of seniors' residences. With the dedication and support of over 10,000 team members, Sienna helps residents to live fully every day. We are owners and operators of 70 seniors’ living residences in addition to managing 13 residences for third...

  • Lifestyle and Programs Manager

    3 weeks ago

    Kingston, Canada Chartwell Retirement Residences Full time

    Chartwell Conservatory Pond Retirement Residence 1499 Stoneridge Drive, Kingston, Ontario K7M 9H9 - Full-Time - Ref: 11097-13-137556 - March 20, 2023 **At Chartwell, we’re all about Making People’s Lives Better for our residents, their families, and our employees. Join an exceptional group of diverse, caring, and passionate people who are inspired to...

  • Lifestyle and Programs Manager

    1 week ago

    Kingston, Ontario, Canada Chartwell Retirement Residences Full time

    Chartwell Conservatory Pond Retirement Residence1499 Stoneridge Drive, Kingston, Ontario K7M 9H- Full-Time Ref: March 20, 2023At Chartwell, we're all about Making People's Lives Better for our residents, their families, and our employees. Join an exceptional group of diverse, caring, and passionate people who are inspired to make a difference in their own...

  • Program Manager, Fit to Lead

    4 weeks ago

    Kingston, Canada Queen's University Full time

    Program Manager, Fit to Lead About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering &...

  • Program Manager, Fit to Lead

    2 days ago

    Kingston, Canada Queen's University Full time

    Program Manager, Fit to Lead About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering &...

  • Program Manager, Fit to Lead

    4 weeks ago

    Kingston, Canada Queen's University Full time

    **About Queen's University** Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...

  • Program Manager, Fit to Lead

    2 days ago

    Kingston, Canada Queen's University Full time

    **About Queen's University** Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...

  • Case Manager, Stabilization Program

    2 months ago

    Kingston, Canada Addiction & Mental Health Services - KFLA Full time

    _We are seeking Case Managers who are enthusiastic and passionate about opportunities to work with individuals in the community. Our Case Managers are key members of many frontline teams, including the Stabilization Program. This role contributes to the support of our clients in providing invaluable services to individuals with addiction and/or mental health...