Change Management Associate

2 weeks ago

Toronto, Canada CAPREIT Full time

:
**Reports To**: Manager, Organizational Change Management

**Position Summary**: The Change Management Associate will elevate CAPREIT’s Strategic Programs as a lead resource in the development and deployment of change management plans and activities. The incumbent of this role must be a champion of change management and understand it's importance for overall organizational performance & effectiveness.

**Responsibilities**:

- Develop and lead change management requirements on respective projects and initiatives
- Evaluate and communicate potential risks associated with change initiatives.
- Raise and document concerns and address risks as they occur during the implementation of initiatives.
- Escalate unsolved issues to Manager, OCM and Project Managers bringing visibility to challenges before they become an obstacle to further progress.
- Support the development and use of metrics to define, measure, and report on the progress of the success of change and it's impact.
- Understand project and end-user needs to create successful communication & training plans.
- Develop project-related training plans as part of change management activities.
- Become a trusted partner with CAPREIT’s business units and leaders.

**Required Skills**:

- Excellent written and verbal communication skills with the ability to interface with project sponsors and business owners.
- Ability to develop presentations, documents, and articles using original or innovative techniques or style.
- Ability to clearly articulate messages to a variety of audiences.
- Organized with a natural inclination for planning strategy and tactics.
- Results-oriented and demonstrates perseverance and resilience towards reaching objectives.
- Exhibits a can-do attitude and a disposition to face challenges.
- Curiosity and a natural flair for innovation, showing a balance in the ability to contribute new ideas, whilst learning from others.
- French language skills an asset.
- Strong analytical and problem-solving abilities, as well as a project management mindset.
- Microsoft Sharepoint background knowledge is an asset.
- Understanding of basic process improvement principles.
- Understanding of basic project management principles.
- Prosci Change Management Certification is an asset.

**Experience**:

- College Diploma or University degree in Human Resources or related discipline.
- Change Management certification or equivalent experience.
- 3-5 years of experience in designing, developing, and deploying effective change management strategies.
- Experience and knowledge of change management principles, methodologies and tools.
- Excellent active listening skills.
- Strong leadership skills including being proactive.
- Training experience including needs analysis, design, and facilitation.

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