Human Resources Manager

2 months ago

Kingston, Canada Easton's Group of Hotels Inc. Full time

**Job Overview**

Managing Human Resources programs such as recruiting/employment, compensation, benefits, worker’s compensation, labour and employee relations, employee recognition programs and training for hotel employees. Ensure policy compliance, support the Company’s initiatives, and promote a positive employee culture. Maintain confidentiality to the extent possible in all Human Resources-related matters.

**Duties and Responsibilities**

FINANCIAL RETURNS
- Control expenses within the HR department. Participate in the preparation of the annual operating budget and financial plans which support the overall objectives of the hotel.
- Processes bi-weekly payroll for all hotel employees
- Ensures that all payroll adjustments are processed accurately including employee vacations, statutory holidays, company holidays, sick days, overtime, wage increases, etc.
- Audits payroll regularly to ensure the accuracy of data and correct errors.
- Maintains Employee database.
- Maintains accurate and up-to-date employee personnel files.

PEOPLE
- Conduct, document and analyze data from exit interviews, turnover statistics, absenteeism reports etc. to identify trends, training needs, supervisory issues, etc., to improve employee satisfaction and retention.
- Recommend and/or initiate salary, disciplinary, or other staffing/human resources-related actions per company rules and policies. Alert the HR Director of potentially serious issues.
- Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel Managers and Staff.

GUEST EXPERIENCE
- Interact with outside contacts:

- Guests - to ensure their total satisfaction.
- Vendors - to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc.
- Regulatory agencies - regarding safety and compliance matters.
- Union Representatives (If applicable)
- Other contacts as needed (Professional organizations, community groups, local media)

RESPONSIBLE BUSINESS
- Create programs and events to foster a positive work environment for all employees (e.g., pep rallies, all employee meetings, excitement committees, health fairs, etc.).
- Coordinate benefit enrollment and communication, wage, and hour surveys, etc.)
- Ensure compliance with employment laws, government agencies, and company policies and procedures (e.g., Occupational Safety and Health Act, Equal Employment Opportunity, Wage and Hour, Affirmative Action, employee records administration, etc.). Conduct annual HR compliance/standards self-audit. Communicate and interpret all company and hotel policies and procedures. Review and make recommendations as appropriate to management and/or HMG Human Resources to improve HR policies, procedures, and practices.
- Support and administer an effective employee relations program. Research and investigate all workplace issues to discover facts, identify potential liability to the Company, and facilitate resolution. Support and promote the Employee Resolution process. Advise the HR Director of any potentially serious issues.
- Facilitate effective training programs for employees. Ensure that all managers and supervisors are trained on the progressive discipline process, performance management process, and related management programs and initiatives. Assist HR Director to create and maintain a work environment with high morale and productivity. Conduct new employee orientation to familiarize employees with Company standards, policies, procedures, rules, and other employee programs.
- Ensure worker’s compensation claims are properly documented and reported. Ensure that there is an active safety committee at the hotel, that safety programs are implemented, and that employees are motivated to follow safety procedures.
- Ensure that paperwork is complete, and documentation is thorough so the company’s position can be legally and effectively represented.
- In a union environment, may manage labour relations and represent the hotel in grievances, mediations, arbitrations, and contract negotiation. Ensure all departments are knowledgeable of and in compliance with the terms of all collective bargaining agreements.
- May coordinate and administer locally developed specialized recognition programs.
- Perform other duties as assigned and may serve as “manager on duty” as required.

QUALIFICATIONS AND REQUIREMENTS
- Bachelor’s degree in human resources, Communications, or Business Management, plus 2 years of related training experience or an equivalent combination of education and experience preferred. Some supervisory experience is also preferred.
- Basic knowledge of Microsoft Computer programs; Word, Excel, PowerPoint, etc., and Human Resources/payroll systems. ADP/Timesaver experience preferred.
- Professional HR designation CHRL or other preferred.
- Must speak fluent English. Other languages are preferred.
- This

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