Human Resources Administrator

2 weeks ago

Kingston, Canada Queen's University Full time

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.
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Job Summary
The Human Resources (HR) Administrator is part of the Client Service team (CST) embedded within Smith School of Business, where sharing ideas, open communication, accountability and partnership are promoted. This collaborative environment enables the Client Service team to deliver comprehensive and responsive client solutions.

Reporting to the Associate Director, Human Resources, and receiving day-to-day direction from the HR Advisor, the Human Resources Administrator is the first point of contact for all visitors to the Smith HR office. The HR Administrator is responsible for providing administrative support to the HR team and is tasked with managing the Teaching Assistant (TA), Academic Assistant (AA) and casual hiring and payroll processing. The Administrator is a primary contact for staff recruitment and selection, benefits administration, and the development of interviewing and selection materials and participating on interview panels.
**Job Description**:
**KEY RESPONSIBILITIES**:

- Responds to employee inquiries regarding all HR related topics. The expectation of the Administrator is that they can resolve most issues by relaying the appropriate advice, policy and procedure, and referring more complex issues senior staff as needed.
- Responsible for payroll processing and troubleshooting, assess and resolve issues which may impact running payroll. This may include preliminary investigation of issues, gathering data or contacting managers and employees as required.
- Responsible for the faculty TA, AA, Casual hiring and monthly payment processing for the School. The Administrator communicates to and trains staff, departments and faculty on the process, audits accuracy of data and adherence to collective agreements and University/School policy and procedures and resolves issues or concerns independently and directly.
- The Administrator is expected to be Smith’s in-house experts on all HR systems, fluently able to pull data, develop reports and make system improvements. Enters and verifies (auditing) employee data into HR systems in an accurate and timely manner.
- Drafts employment-related documentation, including offer/appointment letters and will review and edit the documentation of other staff when requested.
- Tracks and records employment and compliance data, follows up with persons and departments to maintain compliance (example mandatory legislated training).
- Conducts employee leaves and benefit documentation meetings with clients. Ensures proper documentation is completed and adds or updates employee records in the system.
- Participates in the delivery of training to Smith staff and supports the development of any such materials.
- Identifies and recommends changes to administrative procedures and assists with implementation as required.
- Provides administrative support for the Director and Associate Director, HR.
- The Administrator will participate and as needed lead interviewing panels, providing advice and counsel throughout the interview process. This may include drafting interview questions and selection criteria.
- Work with the Associate Director, Human Resources and departmental managers on various HR initiatives including: supporting projects, researching best practices and collecting information, drafting policies and procedures, drafting communications and training material, delivering training and providing other administrative support.
- Performs other duties as assigned including back up support for the HR Advisor.

**REQUIRED QUALIFICATIONS**:

- Post-secondary diploma in Business Administration or Human Resources Management
- 3 years’ experience in a similar capacity.
- Comprehensive knowledge of Employment Standards, Human Rights, and other applicable employment legislation. Familiarity with University policies and procedures, collective agreements, and organizational structure.
- Advanced working level in Word, Excel & various databases with refined ability to manipulate data, and to learn new software and programs.
- Experience with PeopleSoft or similar HRIS systems is considered an asset
- Certified Human Resources Professional (CHRP) designation preferred.
- Consideration will be given to an equivalent combination of education and experience.

**SPECIAL SKILLS**:

- Strong attention to detail and a high level of accuracy to ensure accurate data entry and to identify errors with data and initiate correction.
- Service-oriented perspective with the ability to resolve and/or deescalate difficult situations with tact and di

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