Front Desk Representative

2 days ago


Halifax, Canada Krown Rust Control Halifax Full time

Front Desk Representative

Krown Halifax is an industry and regional leader in automotive rust-protection. We are looking for a motivated front desk representative. That person will be responsible for scheduling appointments, receiving customers with a kind smile, and organizing our lobby.

**Responsibilities**:

- Receive customers in a positive and informative manner
- Professionally address customer questions and concerns
- Present information regarding our rust-proofing process in an easy-to-understand and concise manner.
- Schedule appointments to ensure an even working pace
- Maintain a clean work environment
- File and organize papers
- Receive customers’ information and create workorders for their vehicles
- Take payment through our point-of-sale machine
- Answer and direct phone calls
- Accept and distribute mail
**Requirements**:

- Calm, professional demeanor
- Strong communication skills and the patience necessary for the best customer service experience
- Time management skills
- Critical thinking and problem-solving skills
- Resilience and composure when it is busy
- Ability to work independently, without supervision, and as part of a team
- English language proficiency
- Ability to operate Windows 10, MS Office (primarily Outlook), as well as the Krown invoicing software. Training provided
- Basic knowledge of automobiles considered a plus
Job Type
- This is a full-time position
- 8.5 hr, 5 days per week. 6 days in the fall season

**Salary**: From $16.00 per hour

Schedule:

- 8 hour shift
Ability to commute/relocate:

- Halifax, NS: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)
**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)



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