Client Relationship Associate

2 weeks ago

Concord, Canada Boomerang Marketing Full time

**Client Relationship Associate**

The Client Relationship Associate role requires someone who is outgoing, has excellent communication skills, enjoys collaborating with a successful team, and

**About us**:
Boomerang Marketing is a leader in the promotional products and services industry with a proven history, providing innovative product solutions and strategic promotional expertise to a vast range of clients.

We are a dynamic team of committed and creative individuals who provide unparalleled client service. We focus on building long-standing relationships with clients by delivering cost-effective product solutions, an ‘always accessible’ team and a deep understanding of our clients’ objectives, brand messaging, logo, and trademark standards.

If you consider yourself to be a self-starter and thrive in a small office environment where you contribute on many different levels, please read on

**Overview**:
The Client Relationship Associate will be responsible for helping our extensive promotional products client base, providing exceptional customer service and support to a wide range of customer types big and small across the country.

**Our next team member will**:

- Build and cultivate relationships through creative and friendly follow-up to ensure our clients’ needs are fulfilled beyond expectations.
- Managing the sourcing, quoting, and pricing process to provide quality sales proposals.
- Leveraging existing vendor relationships and utilizing sourcing tools to provide new creative options as required.
- Ensure all artwork and required order information is received and processed promptly to meet delivery deadlines.
- Answer incoming inquiries in a timely manner according to department standards.
Responsible for meeting and maintaining performance objectives and goals.
- Staying current on promotional product trends, events, competitors, and vendors across Canada.
- Manage client contacts and interactions using our CRM system.

**Requirements**:

- 3-5 years experience in a related role (Inside Sales, Customer Service etc.)
- Excellent communication skills
- Able to work both independently and collaboratively.
- Strong work ethic
- Professional demeanor
- Goal-oriented & future-focused mindset
- Proficiency in Microsoft Office - specifically Word and Excel
- Adobe Illustrator and Photoshop an asset
- Previous experience in QuickBooks preferred

**Benefits**:

- Paid sick days for full-time employees
- Group Health Benefits
- Commission/Bonus opportunities available.

DO YOU THINK YOU HAVE THE DRIVE TO SUCCEED? Why wait? Send your resume now for consideration.

This is an inside sales position that involves sales, marketing & customer service.

**Job Types**: Full-time, Permanent

**Salary**: $45,000.00-$55,000.00 per year

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- B2B sales: 2 years (preferred)

Ability to Commute:

- Concord, ON L4K 2R3 (required)

Work Location: In person

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