Event Manager

7 months ago


Victoria, Canada Inn at Laurel Point Full time

**Summary of Position**:
The Event Manager is responsible for leading the event department and has a mandate to drive revenue in both food and beverage and ancillary revenue sources.

This position is responsible for servicing conferences, events and implementing strategies, policies and procedures to improve all services provided in the event department both externally to our guests and internally to our colleagues.

**Responsibilities**:

- Responsible for the daily operation of the event department and for the supervision of the leaders within this department
- Develop an enthusiastic and guest driven team through training and support, enabling the event team to deliver the highest level of service
- Participate in the development of organizational objectives and strategic planning in relation to trends in the market place
- Maintain all departmental policies and procedures, ensure the team is trained and held accountable to all standards
- Work closely with the Director of Sales & Marketing, Executive Chef, and the Event Operations Department to ensure clear lines of communications between each department
- Enhance service standards, selling techniques and product knowledge to consistently raise the bar to ensure client satisfaction
- Creation and maintenance of reporting including banquet revenue forecasting, annual budgets, activity reporting, trace procedures etc.
- Ensure all colleague appraisals and coaching is done in a professional, positive and timely manner to fully support the team and uphold Inn at Laurel Point human resources initiatives
- Maintain a constructive and positive relationship with all departments
- Review all definite sales bookings and assign them among the Events team
- Develop new product offerings with a goal to increase the number and quality of offerings available to meeting planners, conference and social events
- Develop and implement function space yield management guidelines. Review daily to ensure space is being maximized for occupancy and profitability at all times
- Ensure the integrity of OPERA and spearhead any issues with the system with OPERA directly. Participate in training and development within the system
- Responsible for the sales, coordination and servicing of both key account/high profile functions and group bookings
- Responsible for event related information from booking to execution and dissemination of same information to all departments in a professional and timely manner.
- Ensure that all accounting procedures are followed including deposits, appropriate credit and pre-payment
- Maximize revenues though effective upselling
- Coordinate clients’ needs with suppliers and vendors to supply rental items, audio visual equipment, décor & themed items, and other needs as identified by the client
- Lead/attend pre-convention meetings, revenue management meetings, F&B meetings, conference and sales department meetings where ever necessary
- Other duties, projects, and initiatives as assigned by the Director of Sales & Marketing

**Qualifications**:

- Minimum of 3 - 5 years of direct hotel event management required
- Proven track record as “Team Leader”, someone who can motivate, lead, coach and develop a team
- Hospitality Management Degree or Business Degree equivalent an asset
- Certified Meeting Professional (CMP) designation or certificate with other post-secondary degree/diploma an asset
- Must have a fundamental knowledge in Revenue Management as it relates to Catering and Sales
- Must be available outside of regular scheduled hours as required
- Strong critical thinking abilities
- Confident, well groomed, professional presentation and demeanor
- Superior interpersonal skills, and exceptional communication skills
- Ability to work under pressure, and meet deadlines
- Excellent planning and organizational skills
- Excellent time management and multitasking skills
- Proficiency in Microsoft Word, Excel, and OPERA
- Knowledge of Social Tables an asset
- Must be able to embrace the 4 core values of the Inn at Laurel Point: Excellence, Respect, Curiosity and Stewardship

**Reports To**: Director of Sales & Marketing

What’s in it for you?
- Competitive Wages
- A fun & friendly workplace culture that embraces diversity
- Cross-training opportunities to grow your skills
- Best staff meal in town and by the way, it’s free
- Complimentary parking on non-restricted days during the off-season
- Comprehensive benefits package
- Colleague of the month recognition program
- Summertime volleyball on Sticky Wicket rooftop, BBQs on our stunning Terrace patio, free themed year-end Gala to thank you
- Aura waterfront restaurant + patio staff discount - 50%
- Need a staycation? We’ve got you covered, after your 1-year work anniversary, enjoy a complimentary one night stay including breakfast for 2
- Friends & Family hotel discount (so you can show off your amazing workplace)
- Industry discounts
- Workshops
- Cross-training opportunities
- Skill and adva


  • Properties Supervisor

    7 months ago


    Victoria, Canada SW Event Technology Full time

    **Job Summary** As the properties supervisor you will help us elevate the audio visual experience for our valued hotel venue partners across prestigious properties in Victoria, BC. The role will ensure the flawless preparation and execution of events within hotel properties, ensuring each event is delivered to the clients full expectations. This role has a...

  • Event Manager

    4 months ago


    Victoria, Canada Inn at Laurel Point Full time

    **Job Title**:Event Manager **Job Status**:Permanent, Full-Time **Start Wage**:$72,000 per annum **Summary of Position**: The Event Manager is responsible for leading the event department and has a mandate to drive revenue in both food and beverage and ancillary revenue sources. This position is responsible for servicing conferences, events and...


  • Victoria, Canada Village Green Event Rentals Ltd Full time

    We're looking for a hardworking, easy-going person to join our team as an Operations Manager! This a fantastic opportunity to come on board with a fast growing company you can grow with. As we are currently a small team, the activities and responsibilities are varied. **Responsibilities** - Coordinate the flow of information within the team - Plan and...

  • Event Manager

    7 months ago


    Victoria, Canada Inn at Laurel Point Full time

    **Summary of Position**: The Event Manager is responsible for leading the event department and has a mandate to drive revenue in both food and beverage and ancillary revenue sources. This position is responsible for servicing conferences, events and implementing strategies, policies and procedures to improve all services provided in the event department...


  • Victoria, Canada Oaklands Community Association Full time

    Events & Markets Manager Position Start Date**:ASAP** Posting closes: Ongoing until filled Positions Available: One(1) Hours of Work: This is a regular full-time position with flexible Monday to Friday shifts with the exception of statutory holidays and program closures working 30 hours per week, in a hybrid remote and on-site work schedule. This...


  • Victoria, Canada Brentwood Bay Resort Full time

    **What we do and are proud of** At Brentwood Bay Resort, we take pride in providing a luxurious boutique experience that sets us apart from other hotels and resorts in the Greater Victoria area. We are committed to offering our guests more than just delicious meals, relaxing spa treatments, and beautiful oceanfront suites. We aim to provide a truly...


  • Victoria, Canada The Truffles Group Full time

    Truffles Catering is in search of an experienced and highly motivated **Operations Manager** to join our talented team of people! **Job Purpose**: The Operations Manager reports to the General Manager (GM). Under the GM's direction, the Operations Manager is responsible for the execution of high-quality events, daily operations, leadership of staff,...

  • Event Coordinator

    7 months ago


    Victoria, Canada Naut'sa mawt Tribal Council | Naut'sa mawt Resources Group Full time

    **EMPLOYMENT OPPORTUNITY** **Event Coordinator** **POSITION FOCUS**: Guided by values deeply informed by our Indigenous roots, Naut’sa mawt Event Management offers event management services that are inherently culturally safe and respectful and prides itself on the continual and respectful integration of Indigenous cultural activities and ceremonies in...


  • Victoria, Canada Brentwood Bay Resort Full time

    **About us.** **Brentwood Bay Resort** is a luxury boutique property that is unlike any other hotel or resort in the Greater Victoria area. We believe in doing more than serving delicious meals, providing relaxing spa treatments, and welcoming guests to our beautiful oceanfront suites. We believe in providing a truly special guest experience and supporting...

  • Events Coordinator

    7 months ago


    Victoria, Canada Public Health Association Of BC Full time

    **Overview** Reporting to the Operations Manager with oversight from the Executive Director, the **Events Coordinator **plays a crucial role in planning, organizing, and executing various events. Under the supervision and guidance of the Events Manager & Program Secretariat, the Events Coordinator supports the smooth execution of events, requiring proactive...

  • Marketing, Sales

    4 months ago


    Victoria, Canada Janevca Restaurant Full time

    **Job Title**: Marketing, Sales & Events Manager (Hospitality) **Location**: Rosemead House | Janevca Restaurant **Salary**: $90-100,000 **Job Summary**: We are seeking an energetic and results-driven Marketing, Sales & Events Manager to join our team at Rosemead House and Janevca Kitchen & Lounge. This exciting opportunity plays a key role in driving...

  • Events Coordinator

    7 months ago


    Victoria, Canada Passion and Performance Arts Inc. Full time

    Responsibilities: - Coordinate and execute all aspects of events, including planning, organizing, and managing logistics - Collaborate with P&P members and staff - Develop event proposals, budgets, and timelines - Source and negotiate with vendors and suppliers to ensure cost-effective solutions - Manage event registration, attendee lists, and RSVPs -...

  • Events Specialist

    7 months ago


    Victoria, Canada Greater Victoria Chamber of Commerce Full time

    **Events Specialist** The Greater Victoria Chamber of Commerce works together to build good business and a great community for all. For 160 years, The Chamber has led the way in historic improvements in our region. We've played a role in supporting everything from the serious - building The Empress, ferry service to the island, UVic, the airport - to the...


  • Victoria, Canada Inn at Laurel Point Full time

    **Job title**:Event Operations Manager (Banquets Manager) **Job Status**:Full-time, 18 month - Maternity Leave Position **Signing Bonus**:$500 ($200 on joining + $300 after completing probation) **Wage**:$65,000 per annum **Summary of Position**: The Event Operations Manager is responsible for overseeing the Banquet department. The Event Operations...

  • Event Specialist

    7 months ago


    Victoria, Canada StarFish Medical Full time

    StarFish Medical stands at the forefront of medical device innovation, aiding Med-tech visionaries across North America in surmounting challenging technological barriers. As Canada's leading service provider specializing in medical device design, development, and contract manufacturing, we are committed to crafting groundbreaking products that enhance health...


  • Victoria, Canada Inn at Laurel Point Full time

    **Job Title**:Assistant Event Operations Manager **Job Status**:Full-time, Permanent **Joining Bonus**:$500 ($200 on joining + $300 after completing probation) **Wage: $56,000 per annum** **Summary of Position**: The Assistant Event Operations Manager is responsible for overseeing the Banquet department in the absence of the Event Operations Manager. The...


  • Victoria, Canada Inn at Laurel Point Full time

    **Job Title**:Assistant Event Operations Manager **Job Status**:Full-time, Permanent **Joining Bonus**:$500 ($200 on joining + $300 after completing probation) **Wage: $56,000 per annum** **Summary of Position**: The Assistant Event Operations Manager is responsible for overseeing the Banquet department in the absence of the Event Operations Manager. The...

  • Event Server

    1 day ago


    Victoria, Canada I.C.S (Island Culinary Service) Full time

    We are looking for multiple people part or full time to fill positions in our catering business. We provide many different options for catering from boxed meals, drop offs, full served banquet events, cocktail parties etc. Responsibilities include loading and unloading of vehicles to and from events, set up and tear down, clearing dishes after meals, each...

  • Events Coordinator

    5 days ago


    Victoria, Canada South Island Prosperity Partnership Full time

    We are searching for a talented and motivated event coordinator to organize outstanding and unforgettable in-person, hybrid and virtual events. Working with the operations and marketing and communications team, you will be responsible for the majority of event planning and preparations, such as choosing venues, organizing audio/visual needs, approving...


  • Victoria, Canada Bilston Creek Farm Full time

    The Onsite Events Coordinator is responsible for the seamless execution of public and private events held at Bilston Creek Farm including, but not limited to: weddings, seasonal markets and attractions (such as Fire pits, Valentine’s, Mother’s Day, Father’s Day, Halloween, Yuletide ), meetings, workshops, presentations, celebrations The onsite event...