Manager, Field Operations

7 months ago

Quebec City, Canada Canadian Tire Corporation Full time

**What you’ll do**

The Manager, Field Operations for Canadian Tire Gas+ is responsible for leading a field-based team of 2 to 4 individuals who each oversee the store operations of their respective region. As the Manager you will provide your team with coaching, direction and support so they can successfully achieve financial, operational, and personal objectives. As part of the larger Petroleum management team you’ll work collaboratively in the pursuit of overall divisional objectives and strategies. You will play a key role identifying growth and sales opportunities as well as addressing opportunities to improve day to day operational results within in your respective district. Our business is dynamic and requires thoughtful but nimble decision making
- Manage top-line sales and profits for fuel, convenience, car wash and propane. Identify and diagnose opportunities to improve the performance of indicators and the general performance of sites
- Work with the Regional Business Manager to ensure retail level execution
- Execute on a performance management system based on a combination of financial, customer service, and compliance targets
- Recruit, Lead and Manage a Regional Business Manager team and set priorities and objectives
- Responsible for financial key performance indicators and customer experience of +80 sites
- Manage continuous process improvement and cross-functional collaboration
- Monitoring of activity performance indicators with a view to reporting and continuous improvement
- Provide senior management with monthly business reviews and updates of current programs and processes
- Short term and long term strategic planning
- Project Manage and champion Ad-hoc initiatives that arise within the course of business

**What you bring**
- 10+ years management experience
- Bilingual French and English (oral and written) required
- 5+ years experience in business planning or similar role
- Experience working in the retail fuel industry
- Experience working in a franchise business
- Experience working across a matrix organization with various stakeholders
- Strong Communication skills
- Strong team management skills
- Strong relationship management skills
- Post secondary education in business or a related field preferred
- Ability to travel

**Hybrid**

At Canadian Tire we value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

**About Us**

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging Join us, where there's a place for you here.

**Our Commitment to Diversity, Inclusion and Belonging**

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

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