Medical Administrative Assistant
4 weeks ago
Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
- or equivalent experience
- ** Asset languages**:
- Philippine languages
- Spanish; Castilian
- Chinese
- ** Work setting**:
- Clinic
- ** Tasks**:
- Interview patients to obtain case histories
- Schedule and confirm appointments
- Complete insurance and other claim forms
- Maintain filing system
- Order supplies and maintain inventory
- Arrange travel, related itineraries and make reservations
- Determine and establish office procedures and routines
- Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
- Initiate and maintain confidential medical files and records
- Perform data entry
- Provide customer service
- ** Computer and technology knowledge**:
- MS Word
- Electronic mail
- MS Excel
- MS Windows
- ** Technical terminology**:
- Medical
- ** Area of work experience**:
- Charts, tables, graphs and diagrams
- Correspondence
- Invoices
- Reports and records
- ** Security and safety**:
- Basic security clearance
- Criminal record check
- ** Transportation/travel information**:
- Public transportation is available
- ** Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Attention to detail
- Large caseload
- ** Personal suitability**:
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
- ** Screening questions**:
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current field of study?
- ** Support for persons with disabilities**:
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- ** Support for newcomers and refugees**:
- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- **Support for youths**:
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
- ** Support for Veterans**:
- Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
- **Support for Indigenous people**:
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- Facilitates access to Elders who can offer support and guidance to Indigenous workers
- **Support for mature workers**:
- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- **Supports for visible minorities**:
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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