Digital Mail Services Administrator
2 weeks ago
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
**Role Summary**:
The Digital Mail Services Administrator plays a key role in ensuring effective digital imaging, data lifting and key completion of documents by scanning and indexing documents correctly and efficiently. The successful applicant will also provide customer satisfaction by ensuring that physical mail which cannot be scanned is sorted appropriately for routing to appropriate areas.
**What will you do?**
On a regular basis, this role will rotate between operating a scanner and performing data entry.
**Scanning**:
As the last person to work with the physical document, the administrator plays a key role in ensuring effective data lift and key completion by scanning each document correctly.
By effectively sorting documents, the administrator helps streamline claims to the appropriate area, reducing potential re-work.
By prepping and scanning the documents fully and correctly in a timely manner, the administrator contributes to meeting service levels agreements between Canadian Document Services and the Health & Dental claims area.
The administrator also provides customer satisfaction by ensuring that all documents received are handled safely and expedited to the appropriate departments in a timely manner.
**Indexing**:
As the first person to work with the digitized image, the administrator plays a key role in ensuring proper classification and correct key completion of data on claim forms and receipts.
Through key completion/indexing, the administrator is responsible for ensuring data is lifted completely and correctly, and entering key data that could not be lifted.
By completing these tasks correctly and in a timely manner, the administrator has a direct impact on the quality of the output to customers, whose claims may be auto-adjudicated based on the data entered. Also, reduced errors in the process will lessen the number of claims which require manual intervention by the Health & Dental claims area, which will in turn increase the efficiency of the process and reduce costs.
By reporting issues, gaps and opportunities to the supervisor, the administrator ensures that each document received is handled with caution and due diligence.
**What do you need to succeed?**
Time management skills and multi-tasking ability
Excellent keyboarding and computer skills
Collaborates effectively with other team members and other departments
Strong Communicating skills and Customer Centric
Understands our business and how our processes affect the Group Benefits line of business as a whole.
**Notes/Unique Requirements**:
**Digital Mail Services operates Monday through Friday, 3:30 PM to 11:30 PM with a 10% shift premium**
The role involves tasks which are of a repetitive nature
The role involves working in a dusty environment
The role is onsite at the Waterloo-King (227 King St. S, Waterloo, ON) location
**Reliability Status**
**What’s in it for you?**
We’re honoured to be recognized as a 2023 Best Workplaces in Ontario by Great Place to Work® Canada
Wellness programs that support the three pillars of your health - mental, physical, and financial
Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.
A caring, supportive, and inclusive culture
A collaborative and interactive team environment
Being part of our journey in developing the next greatest digital experience
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
**Salary Range**:
39,200/39 200 - 49,000/49 000
**Job Category**:
Office Administration
**Posting End Date**:
09/03/2024
-
administrative assistant
Found in: Talent CA 2 C2 - 3 weeks ago
Waterloo, Canada Simply fixit ltd Full timeEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingRetail/wholesale establishment/distribution centreTasksPlan and control budget and expendituresDetermine and establish office procedures and routinesSchedule and confirm appointmentsAnswer telephone and relay telephone calls and messagesOversee the...
-
administrative assistant
Found in: Talent CA 2 C2 - 1 week ago
Waterloo, Canada Simply fixit ltd Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateWork settingRetail/wholesale establishment/distribution centreTasksPlan and control budget and expendituresDetermine and establish office procedures and routinesSchedule and confirm appointmentsAnswer telephone and relay telephone calls and messagesOversee the analysis of employee...
-
Corporate Administration Intern
2 days ago
Waterloo, Canada MEDA Full time**Position Summary** The **Corporate Administration Intern** will work closely with the Corporate Administration team to support MEDA’s corporate culture and initiatives to support our corporate values. The Administrative Intern will provide support administrative functions that fall within the scope of Corporate Office and Administrative Services....
-
Digital Communications Officer
3 days ago
Waterloo, Canada University of Waterloo Full timeOverview: The Digital Communications Officer is a key member of the Advancement Marketing and Communications team and will deliver creative,tactical, and strategic planning, implementation, project management and evaluation of integrated digital marketing strategies, plans, and initiatives to support the Office of Advancements goals: to increase alumni...
-
Finance and Administrative Assistant
5 days ago
Waterloo, Canada Wilfrid Laurier University Full time**Department**: Martin Luther University College **Job Type**: Limited Term **Full-time/Part-time**: Full Time (>=1249 hrs/year) **Campus**: Waterloo **Reports to**:Finance Manager and Administrative Manager Principal-Dean **Employee Group**: Other **Application Deadline**:June 11, 2023 **Requisition ID**:6179 Martin Luther University College is...
-
Receptionist/administrator
5 days ago
Waterloo, Canada Dental Lenses Full timeSkills: - Experienced as dental receptionist is a must (don't bother yourself sending resume if you don't have experience) - Strong administrative skills with the ability to multitask and prioritize tasks effectively - Proficient in typing and proofreading documents with a high level of accuracy - Familiarity with phone systems and the ability to handle...
-
Administrative Coordinator
3 days ago
Waterloo, Canada University of Waterloo Full timeOverview: The Administrative Coordinator is responsible for providing general administrative support to the School and its faculty members. **Responsibilities**: Expense Claim Preparation - Prepare travel claims and expenditure reimbursement requests for faculty, postdocs, graduate students, and visitors of assigned faculty in compliance with University...
-
Digital Communications Specialist
2 days ago
Waterloo, Canada KidsAbility Full timeKidsAbility is an equal opportunity employer that is dedicated to over 60 years of proven community outreach and servicing of families across the Waterloo and Guelph Wellington Regions. With core values such as collaboration, respect, accountability, integrity, and inclusion, KidsAbility offers employees: - Access to Employee Assistance Programs. -...
-
Administrative Coordinator
Found in: Talent CA C2 - 2 weeks ago
Waterloo, Canada University of Waterloo Full timeOverview The Administrative Coordinator is responsible for providing general administrative support to the School and its faculty members. Responsibilities Expense Claim Preparation Prepare travel claims and expenditure reimbursement requests for faculty, postdocs, graduate students, and visitors of assigned faculty in compliance with...
-
Digital Product Owner
4 days ago
Waterloo, Canada Sun Life Full timeYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Coordinator Digital Health and Proposal Management
Found in: Talent CA C2 - 3 weeks ago
Waterloo, Canada CarePartners Full timeOverview We are currently looking for someone to join our corporate team as a Coordinator Digital Health and Proposal Management . The role is hybrid and has flexibility to work both remotely and within Waterloo, ON office. Provides administrative support to the digital health project lead and supports management of the proposal process for business...
-
Dental Administrator
3 days ago
Waterloo, Canada Waterloo Family Dental Full timeThe team at Waterloo Family Dental are looking to add a Full Time Dental Administrator to their work family! What we are offering - Full Time, consistent hours - Completely digital office - Training from experienced administrative staff to ensure your success in the role - Working in a collaborative and reliable team. What we are looking for - 2-3 years...
-
Avp, Digital Experience Enablement
5 days ago
Waterloo, Canada Sun Life Full timeYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Waterloo, Canada University of Waterloo Full timeOverview: Reporting to the Senior Manager, Liaison and Integrated Communications, the Digital Communications and Engagement Coordinator is responsible for creating, delivering, and evaluating all aspects of digital campaigns and assets in support of the Institute for Quantum Computing (IQC). This role will develop IQC’s digital media strategy and...
-
Administrative Assistant
4 days ago
Waterloo, Canada Harbour Concepts Inc. Full timePosition and Responsibilities: - Answer phone calls, assist with and answer clients’ requests - Receive and forward communications to different staff - Coordinate and schedule appointments and meetings - Perform other administrative support tasks, including updating and sorting files, drafting, and proofreading correspondence and meeting minutes -...
-
Digital Communications and Website Coordinator
Found in: Talent CA C2 - 5 days ago
Waterloo, Canada University of Waterloo Full timeOverview Reporting to the Senior Manager, Liaison and Integrated Communications, the Digital Communications and Engagement Coordinator is responsible for creating, delivering, and evaluating all aspects of digital campaigns and assets in support of the Institute for Quantum Computing (IQC). This role will develop IQC’s digital media strategy and...
-
Property Administrator
1 day ago
Waterloo, Canada JD Development Group Full time**Company Overview** We manage upscale rental properties for students living in the Waterloo area who are serious about their academic success. We provide the finest in student rental suites combining affordability with added perks. We are determined to provide the comfortable accommodations and excellent service. **Job Summary** **Key Responsibilities:...
-
Group Benefits Service Specialist
Found in: Jooble CA O C2 - 2 weeks ago
Waterloo, ON, Canada Sun Life Financial Full timeGroup Benefits Service Specialist page is loaded Group Benefits Service Specialist Apply locations Waterloo, Ontario Sun Life Toronto One York time type Full time posted on Posted 2 Days Ago job requisition id JR00095257 You are as unique as your background, experience and point of view. You'll work with dynamic colleagues - experts in their fields - who...
-
Administrative Assistant
3 days ago
Waterloo, Canada MindSteps Psychology Full timeDurée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 9 to 12 hours per week - Education: - Expérience: **Education**: - College/CEGEP - Psychology, other - Medical office management/administration **Work setting**: - Health care institution, facility or clinic **Tasks**: - Schedule and confirm appointments - Answer telephone...
-
Manager, Digital Experience
3 days ago
Waterloo, Canada University of Waterloo Full timeOverview: The Manager of Digital Experience (UI/UX) plans and executes the strategic direction of all new and existing web related products including defining the design and user experience for WUSA’s web environment and identifying whether new products or features will fulfill customer needs and larger organization objectives. This role has several...