Administrative Associate

5 months ago

Courtenay, Canada CBI Health Full time

**Administrative Associate - Courtney, BC**:
**Monday to Friday - Part time position**

**About Rehabilitation Services**:
CBI Health's Rehabilitation Services supports the physical and mental health of Canadians from coast to coast. We offer personalized rehabilitation services to help our clients live a healthy, active and independent lifestyle. We provide community-based rehabilitation including physiotherapy, sports medicine, osteopathic and chiropractic care for our clients, helping them regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients.

**About this opportunity**:
Are your organizational skills enhanced by a can-do attitude and a commitment to exemplary customer service? If so, CBI Health has an excellent opportunity for you to join our team as an administrative professional in our out-patient clinic. As a part time Administrative Associate at our busy clinic, you will be the face and voice of an accredited, innovative healthcare organization providing high-quality services throughout the community.

**Take an inside look at what you’ll do each day**:

- Create a welcoming environment for clients, guests, team members and stakeholders
- Solve problems, anticipate challenges, barriers or areas of friction - mitgate or solve before they occur whenever possible and always as soon/quickly as possible
- Provide personalized interactions with clients, actively seek to understand what matters most to clients and communicating to the the team so everyone is aware
- Be the first point of contact for clients in the clinic
- Enters client data, client charges, collect payments and issues receipts
- Manages the appointment schedule to minimize cancelled appointments and vacancies
- Perform general office duties and provide administrative support

**What you need to be successful**:

- 1 to 2 years experience in a reception or customer service role is an asset
- A post-secondary education in medical office/business administration is an asset
- Experience using Microsoft Office (Word, Excel and Outlook) and a publishing program
- A professional approach to customer service
- A creative approach with a can-do attitude
- Effective problem-solving skills

**What CBI Health offers you**:

- Continuous learning and skills development, including management opportunities
- Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits.
- Flexible hours, which allow work-life balance and focus on quality of life

**About Us**

CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country.

**Our commitment to diversity, equity and inclusion**:

- CBI Health is proud to be recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year._

Join the new CBI Health and find where your better begins. Learn more at cbihealth.ca.

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