Office Courier Manager

2 weeks ago


Calgary, Canada MC Dispatch Full time

MC Dispatch is looking for a reliable, hands-on, Same-Day Courier Manager. This individual would be responsible for the everyday operations and development of our Same-Day services in the Calgary Alberta market. The goal is to develop the market, provide the delivery service to each customer and upon growth, hire drivers, train, coach and manage the day to day operations of the drivers as the services grow in Calgary.

Responsibilities (Included but not limited)

Direct Optimize and coordinate full cycle of orders, to be delivered as per standard;
Provide daily deliveries to various customers within Calgary, surrounding areas and potentially the rare hotshot.

Learn all programs, functionality of our proprietary ordering/billing system.

Assist with the development, organization of new customer management.

Ensure fleet is at the optimal staffing levels of drivers as needed;
Hire, coach and teach our same day couriers our service model;
Resolve any arising problems or potential complains;
Plan routes when required;
Maintain metrics and analyze data to assess performance and implement improvements;

**REQUIREMENTS**:

- Proven working experience in the Courier Industry is an asset.
- Demonstrable ability to lead and manage staff
- Proficient in standard logistics software
- Excellent analytical, problem solving and organizational skills
- Ability to work independently and handle multiple projects
- Courier or Transportation/Logistics experience (Definite Asset).

**Salary**: $48,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Calgary, AB: reliably commute or plan to relocate before starting work (required)

Work Location: One location



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