Service Coordinator

1 month ago


Scarborough, Canada Carson Electric Ltd Full time

**Overview**

**Duties**
- Manage incoming calls and inquiries with professional phone etiquette, ensuring all client needs are addressed promptly.
- Coordinate schedules for service appointments, ensuring optimal use of resources and time.
- Maintain organized records by filing documents accurately and efficiently within our computerized system.
- Assist with clerical tasks including data entry, and maintaining a clean office environment.
- Support the Service Manager by acting as a liaison between clients and staff, ensuring clear communication regarding appointments and services.
- Handle administrative tasks related to clients records while adhering to confidentiality protocols.
- Invoicing for the Service Department.
- Uploading Documents to cstomer Web Based Portals.
- Creating Purchase Orders and following up on outstanding PO's.

**Requirements**:

- Previous experience in an office setting, preferably as a Service Coordiantor, or in a similar role.
- Proficiency with phone systems and strong phone etiquette skills.
- Familiarity with BuildOps is preferred but not mandatory; willingness to learn is essential.
- Strong clerical skills with the ability to file documents systematically and maintain organized records.
- Excellent computer skills, including proficiency in Microsoft Office Suite and other relevant software.
- Ability to multitask effectively while maintaining attention to detail in a busy environment.
- Strong interpersonal skills with the ability to communicate effectively with clients and team members.

Join us as we strive to provide outstanding service while fostering a positive work environment

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative experience: 1 year (preferred)

Work Location: In person

Application deadline: 2024-10-18


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