Office Admin Assistant/ Customer Service Associate

1 week ago


Richmond, Canada Hospitality Emporium Full time

**Administration** - Prioritize urgent tasks, coordinate shipping tasks with warehouse staff, organized all invoices and purchase orders, collect a record of orders and payments, process cheque and credit card payment, check all incoming bills and setup bill payment dates, keep an organized To-do list
- **Client Care** - Answer all phone calls, use multi-line phone system, take messages, answer inquiries, consult supervisor and create price quotes, remember client names and needs
- **Purchasing** - Confirm prices, create purchase orders to suppliers as needed, confirm pick up/delivery dates, order courier service
- **Accounting & E Commerce** - Work with Quickbooks software and with Accountant to keep up with daily sales. Maintain our own ecommerce website details (prices, updated photos, description, blogs)
- **Teamwork** - Communicate the right information to a small team: warehouse, accounting, IT, and other administration staff. Catch up on previous days’ updates while you were away. Pass on details for the next steps for the other admin staff to continue work after you’re gone.
- **QUALIFICATIONS**
- Excellent command of writing and speaking English, and welcoming tone of voice to talk to clients
- Experience utilizing Microsoft Office Suite (publisher, word, excel) for various data entry, tracking, and reporting purposes.
- Positive attitude to learn the tasks and bring new ideas to improve the company
- Excellent communication skills, organizational skills, a collaborative work style, and the ability to multi-task effectively.
- Punctual to arrive to work on time and organized work ethics.

**Job Type**: Part-time

**Salary**: $16.00-$20.00 per hour

**Benefits**:

- Casual dress
- Company events
- On-site parking
- RRSP match
- Store discount

Schedule:

- Day shift
- Monday to Friday
- No weekends

COVID-19 considerations:
Mandatory vaccination proof required for all employees and we do supply PPE kits

**Education**:

- Secondary School (preferred)

**Experience**:

- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)


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