Customer Service Representative
1 week ago
**QUALIFICATIONS**:
- College or University education is preferred.
**MAJOR RESPONSIBILITIES**:
- Answers incoming customer calls regarding but not restricted to: - orders, deliveries, installation, service requests, and general client concerns.
- Must strive to maintain a positive, empathetic and professional attitude towards customers at all times whilst dealing with their concerns promptly.
- Answer communication from colleagues regarding any production, delivery and product issues.
- _Process, Price and Enter _orders, across all business channels, accurately and in a timely manner. This includes using all tools and documents made available to assist with order entry.
- Adhere to key KPI’s setup to assess performance.
- Any other related duties that may be requested from time to time by the reporting Manager.
Pay: $45,000.00-$50,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
Schedule:
- Monday to Friday
**Experience**:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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