Customer Service Representative

3 weeks ago


Brampton, Canada HELIX PEST CONTROL INC Full time

We are looking for a Customer Service Representative to join our team.

**Responsibilities**
- Maintaining a positive and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Scheduling and dispatching technicians
- Invoicing
- Acknowledging and resolving customer complaints.
- Knowing our products and services inside and out so that you can answer questions and close phone sales
- Keeping records of customer interactions, transactions, comments, and complaints.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.

**Job Qualifications**
- Experience: 2+ years of customer service experience
- Excellent verbal and written communication

**Job Types**: Full-time, Fixed term contract

Pay: From $17.55 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Work Location: In person



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