Customer Service Assistant

2 months ago


Orillia, Canada PET VALU Orillia Full time

**Job Summary**

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively, analyze customer needs, and resolve issues will be critical in ensuring customer satisfaction and loyalty.

**Duties**
- Utilize strong phone etiquette to engage with customers and provide accurate information.
- Analyze customer needs and provide tailored solutions to enhance their experience.
- Perform data entry tasks efficiently while maintaining accuracy.
- Value add products and services when appropriate to meet customer needs.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve service delivery and resolve complex issues.
- Stay informed about product updates, promotions, and company policies to assist customers effectively.

**Experience**
- Previous experience in a customer service or sales role is preferred.
- Strong communication skills.
- Ability to analyze information and make informed decisions quickly.
- Proficiency in data entry with attention to detail.
- Experience with Service techniques is advantageous.
- A positive attitude and willingness to learn are essential for success in this role.

Join us in delivering outstanding customer service while developing your skills in a supportive environment

Pay: From $17.20 per hour

Expected hours: 20 - 40 per week

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- On call
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



  • Orillia, Canada VetStrategy - Orillia Pet Hospital Full time

    Orillia Pet Hospital is looking for a confident, friendly Customer Service Representative/Veterinary Assistant to join our team! We offer a condensed work week for our full-time employees (4 days per week) and we are closed on weekends because we know how important that work-life balance is. We value your time off just as much as your time on the...


  • Orillia, Ontario, Canada beBee Professionals Full time $30,000 - $50,000

    beBee Professionals is seeking a highly skilled and customer-focused Sales Associate to join our team in Orillia, Canada. As a Sales Associate, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and contributing to the overall success of our store.Key Responsibilities:Provide exceptional customer...


  • Orillia, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Orillia is looking for a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, handling customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and...


  • Orillia, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...


  • Orillia, Canada Maximum Mobility Access Centre Full time

    **Responsibilities** - Receive and greet in person and phone enquiries with professional and kind attention to determine the assistance required. - Thoroughly gather information & details in order to best assist the client / enquiry. - Accurately and thoroughly document and pass along information to co-workers and others. - Receive payments for in store and...


  • Orillia, Ontario, Canada beBee Professionals Full time $30,000 - $50,000

    We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Orillia, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain a thorough knowledge of products and promotions to offer accurate information and recommendations.Process transactions...


  • Orillia, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end...


  • Orillia, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...


  • Orillia, Canada Memorial Shell Full time

    **Job description** We are looking for a head cashier to oversee the operations of our C-store & Gas on a day-to-day basis, within the policies and guidelines of the brand, ensuring customer satisfaction, team member satisfaction/retention. **RESPONSIBILITIES**: - Responsible for providing overall leadership in the Store - recognizing and motivating all...


  • Orillia, Canada Simcoe Muskoka Home Comfort Full time

    Our CSR/Dispatchers are responsible addressing customer inquiries and coordinating the field activities of our service technicians in a courteous, efficient, and professional manner. - is able to estimate driving times to and from various locations within Simcoe County and Muskoka - possesses basic computer and administrative skills - is friendly, energetic,...


  • Orillia, Canada Simcoe Muskoka Home Comfort Full time

    Our CSR/Dispatchers are responsible addressing customer inquiries and coordinating the field activities of our service technicians in a courteous, efficient, and professional manner. - is able to estimate driving times to and from various locations within Simcoe County and Muskoka - possesses basic computer and administrative skills - is friendly, energetic,...


  • Orillia, Canada Simcoe Muskoka Home Comfort Full time

    Our CSR/Dispatchers are responsible addressing customer inquiries and coordinating the field activities of our service technicians in a courteous, efficient, and professional manner. - is able to estimate driving times to and from various locations within Simcoe County and Muskoka - possesses basic computer and administrative skills - is friendly, energetic,...


  • Orillia, Canada Oakridge Petro Canada Full time

    We are looking for a head to oversee the operations of our C-store & Gas on a day-to-day basis, within the policies and guidelines of the brand, ensuring customer satisfaction, team member satisfaction/retention. **RESPONSIBILITIES**: - Responsible for providing overall leadership in the Store - recognizing and motivating all team members; coaching and...


  • Orillia, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Orillia, Canada. In this role, you will handle customer inquiries, provide product information, and resolve issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email, and...


  • Orillia, Canada Mr. Appliance Full time

    Do you enjoy working in a fast paced environment? Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If you value working with people you actually like, having fun while you work, and protecting...


  • Orillia, Canada City of Orillia Full time

    **JOB DESCRIPTION** The Corporation of the City of Orillia has an opening for the part-time position of Customer Service Representative in the Recreation, Youth and Culture Division of the Corporate Services Divison of the Corporate Services Department. **DUTIES** - Provide a high-level of front-line customer service including greeting and engaging...


  • Orillia, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Orillia, Canada.In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may encounter in a timely and professional manner.Key ResponsibilitiesRespond to customer...


  • Orillia, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    Job SummaryWe are seeking a skilled and friendly Cashier to join our team at beBee Professionals in Orillia. As a Cashier, you will be responsible for managing customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key ResponsibilitiesProcess customer purchases and handle cash, credit, and debit...


  • Orillia, Canada City of Orillia Full time

    **JOB DESCRIPTION** The Corporation of the City of Orillia has an opening for the part-time position of Customer Service Representative in the Recreation and Youth Services Division in the Corporate Services Department. **DUTIES** - Provide a high-level of front-line customer service including greeting and engaging customers, providing program information...


  • Orillia, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    Job Summary:We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at beBee Professionals in Orillia.About the Role:This is a dynamic opportunity for an individual who enjoys interacting with customers, working in a fast-paced retail environment, and taking on new challenges. As a Customer Service Associate, you...