Customer Service Ambassador

1 week ago


Orillia, Ontario, Canada beBee Professionals Full time $30,000 - $45,000
About the Role

We are seeking a highly skilled Customer Service Representative to join our team in Orillia, Canada.

In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may encounter in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries via various channels, ensuring prompt and accurate information provision.
  • Deliver detailed product information and services details to customers.
  • Effectively resolve customer complaints by applying active listening skills and problem-solving strategies.
  • Maintain accurate records of customer interactions and feedback.
  • Collaborate with colleagues to enhance service processes and quality standards.
Requirements
  • A high school diploma or equivalent qualification is required; additional education is an asset.
  • Prior experience in customer service or a related field is necessary.
  • Demonstrated strong communication and problem-solving skills are essential.
  • The ability to work in a fast-paced environment is crucial.
  • Proficiency in customer service software and tools is required.
What We Offer
  • A competitive hourly wage of $20-$25 per hour, depending on experience.
  • A comprehensive health benefits package.


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