Dispatcher/customer Service Representative
3 months ago
Our CSR/Dispatchers are responsible addressing customer inquiries and coordinating the field activities of our service technicians in a courteous, efficient, and professional manner.
- is able to estimate driving times to and from various locations within Simcoe County and Muskoka
- possesses basic computer and administrative skills
- is friendly, energetic, and professional on the phone
- is able to accomplish shared objectives with coworkers
Responsibilities include:
- identifying customer needs in an efficient manner by following our scripts, probing for pertinent information, and asking for clarity as needed.
- reducing callbacks by scheduling the right technician at the right time with all necessary information.
- data entry (customer details, lead sources, detailed notes, warranty claims, etc)
- assisting the service technicians with invoicing, payments, and part orders.
- keeping our service technicians busy by scheduling maintenance calls, and selling service plans during slower seasons.
SMHC offers:
- competitive wages with room for professional growth and development.
- a comprehensive benefits package.
- an energetic office environment with various incentives (e.g. rewards for 5-star google reviews).
- paid training to learn the basics of residential HVAC.
**Job Types**: Full-time, Permanent
Pay: $18.00-$24.00 per hour
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Orillia, ON L3V 7T4: reliably commute or plan to relocate before starting work (required)
**Experience**:
- dispatching: 1 year (preferred)
Work Location: In person
-
Dispatcher/customer Service Representative
2 months ago
Orillia, Canada Simcoe Muskoka Home Comfort Full timeOur CSR/Dispatchers are responsible addressing customer inquiries and coordinating the field activities of our service technicians in a courteous, efficient, and professional manner. - is able to estimate driving times to and from various locations within Simcoe County and Muskoka - possesses basic computer and administrative skills - is friendly, energetic,...
-
Dispatcher/customer Service Representative
6 months ago
Orillia, Canada Simcoe Muskoka Home Comfort Full timeOur CSR/Dispatchers are responsible addressing customer inquiries and coordinating the field activities of our service technicians in a courteous, efficient, and professional manner. - is able to estimate driving times to and from various locations within Simcoe County and Muskoka - possesses basic computer and administrative skills - is friendly, energetic,...
-
Customer Service Representative
1 week ago
Orillia, Ontario, Canada Service Canada Full timeAbout the RoleWe are seeking a highly motivated Customer Service Representative to join our team at Service Canada. As a key member of our team, you will be responsible for determining the eligibility of persons applying for benefits and providing excellent customer service.Key ResponsibilitiesDetermine eligibility of persons applying for benefitsProvide...
-
Dispatcher
2 months ago
Orillia, Canada First Student Full timeFirst for a reason: **At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they...
-
Dispatcher
6 months ago
Orillia, Canada First Student Full time**First for a reason** First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately five million students in 21,000 schools daily. At First Student, our...
-
Customer Service Representative
5 months ago
Orillia, Canada Mr. Appliance Full timeDo you enjoy working in a fast paced environment? Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If you value working with people you actually like, having fun while you work, and protecting...
-
Customer Service Representative
1 month ago
Orillia, Ontario, Canada beBee Professionals Full time $25,000 - $35,000beBee Professionals in Orillia is looking for a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, handling customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and...
-
Customer Service Representative
1 month ago
Orillia, Ontario, Canada beBee Professionals Full time $30,000 - $45,000We are seeking a skilled Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Orillia, Canada. In this role, you will handle customer inquiries, provide product information, and resolve issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email, and...
-
Customer Service Representative
6 months ago
Orillia, Canada City of Orillia Full time**JOB DESCRIPTION** The Corporation of the City of Orillia has an opening for the part-time position of Customer Service Representative in the Recreation, Youth and Culture Division of the Corporate Services Divison of the Corporate Services Department. **DUTIES** - Provide a high-level of front-line customer service including greeting and engaging...
-
Customer Service Representative
2 months ago
Orillia, Canada BMO Financial Group Full time285 Coldwater Road West Orillia Ontario,L3V 3M1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
-
Customer Service Representative
5 months ago
Orillia, Canada BMO Financial Group Full time285 Coldwater Road West Orillia Ontario,L3V 3M1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...
-
Customer Service Representative
4 weeks ago
Orillia, Ontario, Canada BMO Full timeDelivering Exceptional Customer ExperiencesWe are seeking a skilled Customer Service Representative to join our team at BMO. As a key member of our branch team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide personalized service and support to clients, identifying their needs and...
-
Dispatcher
5 months ago
Orillia, Canada ABBY TAXI Orillia Full time'''Duties'''- Coordinate and schedule shipments with carriers and drivers - Monitor and track shipments to ensure timely delivery - Communicate with customers to provide updates on shipment status - Resolve any issues or delays that may arise during transportation process - Maintain accurate records of all transportation activities '''Experience''' -...
-
Customer Service Representative
4 weeks ago
Orillia, Ontario, Canada BMO Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional customer service and providing advice and guidance to customers on our financial solutions.Key Responsibilities:Identify customer needs and provide...
-
Customer Service Representative
3 months ago
Orillia, Canada Best Buy Full timeAre you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...
-
Customer Service Representative
1 month ago
Orillia, Ontario, Canada BMO Full timeJob SummaryAs a Customer Service Representative at BMO Financial Group, you will be responsible for delivering exceptional service to our customers and prospects. You will identify customer needs and provide advice and guidance on financial solutions that are in their best interests. You will work collaboratively within the branch and with BMO partners to...
-
Bilingual Customer Service Representative
6 months ago
Orillia, Canada Gamma Powersports Full timeBased out of Orillia, Ontario, Gamma Powersports is home to one of the most enthusiastic and knowledgeable teams in the power sport industry. Built on a foundation of dedication, integrity and passion for the industry, these qualities have allowed us to provide our customers with the very best service. If this sounds like a team you would like to be a part...
-
Customer Service Representative
6 months ago
Orillia, Canada City of Orillia Full time**JOB DESCRIPTION** The Corporation of the City of Orillia has an opening for the part-time position of Customer Service Representative in the Recreation, Culture and Youth Services Division in the Corporate Services Department. **DUTIES** - Provide a high-level of front-line customer service including greeting and engaging customers, providing program...
-
Customer Service Representative
6 months ago
Orillia, Canada ProResp, Inc. Full time**Client Service Representative (Medical Administration)** **Location**:Royal ProResp (Orillia, Ontario)** **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) **Salaried position**:Starting around $23-24/hr **What We Offer**: - Full time, reliable employment with consistent office hours - 3 weeks paid vacation to start -...
-
Customer Service Representative
2 months ago
Orillia, Canada ProResp, Inc. Full time**Client Service Representative (Medical Administration)** **Location**: Royal ProResp (Orillia, Ontario) **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) **Salaried position**:Starting around $24 - $26/hour **What We Offer**: - Full time, reliable employment with consistent office hours - 3 weeks paid vacation to start -...