Customer Service Manager

3 months ago

Orillia, Canada Walmart Canada Full time

**Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for you

**What you'll do...**:
1. Ensures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.
2. Handles customer and Associate concerns and provide guidance as required.
3. Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.
4. Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.
5. Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.
6. Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.
7. Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.
8. Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.

‎

**Minimum Qualifications...**:

- Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. _

Age - 16 or older

**Preferred Qualifications...**:

- Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. _

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

**Primary Location **

175 Murphy Rd, Orillia, ON L3V 0B5, Canada

  • Customer Service Representative

    2 weeks ago

    Orillia, Ontario, Canada Service Canada Full time

    About the RoleWe are seeking a highly motivated Customer Service Representative to join our team at Service Canada. As a key member of our team, you will be responsible for determining the eligibility of persons applying for benefits and providing excellent customer service.Key ResponsibilitiesDetermine eligibility of persons applying for benefitsProvide...

  • Customer Service Representative

    2 months ago

    Orillia, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    Job SummaryWe are seeking a skilled and friendly Cashier to join our team at beBee Professionals in Orillia. As a Cashier, you will be responsible for managing customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key ResponsibilitiesProcess customer purchases and handle cash, credit, and debit...

  • Customer Service Representative

    3 months ago

    Orillia, Canada Cash 4 You Corp. Full time

    **| Who we are** **We are passionate about growth and looking to expand our CSR (Lending Specialist) team to exceed our financial milestones. **One of Canada’s Fastest Growing Companies, we operate at the intersection of Retail, Technology and Financial Services. For over 20 years, Cash 4 You has been recognized as a leader in the consumer financial...

  • Customer Service Representative

    4 weeks ago

    Orillia, Ontario, Canada BMO Full time

    Delivering Exceptional Customer ExperiencesWe are seeking a skilled Customer Service Representative to join our team at BMO. As a key member of our branch team, you will be responsible for delivering exceptional customer service and support to our clients.Key Responsibilities:Provide personalized service and support to clients, identifying their needs and...

  • Customer Service Specialist

    2 months ago

    Orillia, Ontario, Canada beBee Professionals Full time $30,000 - $50,000

    We are seeking a highly motivated and customer-focused Sales Associate to join our team at beBee Professionals in Orillia, Canada.Key Responsibilities:Provide exceptional customer service and assist customers with their purchases.Maintain a thorough knowledge of products and promotions to offer accurate information and recommendations.Process transactions...

  • Customer Service Representative

    1 month ago

    Orillia, Ontario, Canada BMO Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at BMO Financial Group. As a key member of our branch team, you will be responsible for delivering exceptional customer service and providing advice and guidance to customers on our financial solutions.Key Responsibilities:Identify customer needs and provide...

  • Customer Service Director

    2 months ago

    Orillia, Ontario, Canada beBee Professionals Full time $45,000 - $65,000

    Store Manager Job DescriptionWe are seeking a highly motivated and experienced Store Manager to lead our team at beBee Professionals in Orillia, Canada.Key Responsibilities:Oversee daily store operations and manage a team of staff members.Ensure exceptional customer service and satisfaction through effective communication and problem-solving skills.Monitor...

  • Customer Success Manager

    5 months ago

    Orillia, Canada Caredove Full time

    **About Caredove** Caredove is a leading healthcare software platform dedicated to connecting patients with home care and community health services. We want to bring a consumer-oriented approach where our users love what we build. From newborns in need of health screening to seniors requiring home care, Caredove has played a pivotal role in connecting...

  • Customer Service Ambassador

    1 month ago

    Orillia, Ontario, Canada EightSix Network Full time

    Job SummaryThe Customer Service Ambassador will be responsible for promoting outstanding guest relations in a friendly and helpful environment. This role involves addressing guest concerns, issuing complimentary vouchers, and working with a reliable team of professionals to ensure our guests' needs are exceeded.Key ResponsibilitiesPromotes outstanding guest...

  • Customer Service Representative

    6 months ago

    Orillia, Canada BMO Financial Group Full time

    285 Coldwater Road West Orillia Ontario,L3V 3M1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    2 months ago

    Orillia, Canada BMO Financial Group Full time

    285 Coldwater Road West Orillia Ontario,L3V 3M1 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Cashier/customer Service

    2 months ago

    Orillia, Canada National Nutrition Full time

    **CASHIER - ORILLIA** **About Us** National Nutrition is Canada’s award winning, number one online and in-store retailer of Nutritional supplements. In 2014, 2017 and 2019 we were voted Canada’s best health food store - in large part because of the great people who work with us each day. **About You** Are you interested in Natural Health? If you...

  • Customer Service Representative

    6 months ago

    Orillia, Canada BMO Financial Group Full time

    285 Coldwater Road West Orillia Ontario,L3V 3M1 This position is for a guaranteed 18.75 hours per week with the potential for additional hours. **ORILLIA ONTARIO** **COUNTY FAIR PLAZA LOCATION** Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in...

  • Customer Experience Manager

    2 months ago

    Orillia, Canada Michaels Full time

    Store - ORILLIA, ON Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. - Assist Store Manager in leading and managing adherence to Standard Operating...

  • Customer Experience Manager

    8 months ago

    Orillia, Canada Michaels of Canada, ULC. Full time

    Store - ORILLIA, ON Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating...

  • Cashier/customer Service

    6 months ago

    Orillia, Canada National Nutrition Full time

    **CASHIER - ORILLIA** **About Us** National Nutrition is Canada’s award winning, number one online and in-store retailer of Nutritional supplements. In 2014, 2017 and 2019 we were voted Canada’s best health food store - in large part because of the great people who work with us each day. **About You** Are you interested in Natural Health? If you...

  • Customer Service Assistant

    1 month ago

    Orillia, Canada PET VALU Orillia Full time

    **Job Summary** We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively, analyze customer needs, and resolve issues will be critical in ensuring customer satisfaction...

  • Customer Service Representative

    1 month ago

    Orillia, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Orillia is looking for a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, handling customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and...

  • Customer Service Representative

    1 month ago

    Orillia, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Orillia, Canada. In this role, you will handle customer inquiries, provide product information, and resolve issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email, and...

  • Customer Service Representative

    5 months ago

    Orillia, Canada Mr. Appliance Full time

    Do you enjoy working in a fast paced environment? Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If you value working with people you actually like, having fun while you work, and protecting...