Dental Administrator/rda

6 months ago

Cochrane, Canada Cochrane dentist Full time

'''Overview:
River Harmony Dental is seeking a highly organized and detail-oriented Dental Administrator/RDA to join our team. As a cross trained administrator, you will play a crucial role in ensuring the smooth operation of our office. We are looking for a team member that is confident to work in a highly modern, paperless, digital, assignment based, growing general dental practice. If you have experience in a family practice setting and possess excellent administrative and RDA skills, we encourage you to apply.

**Responsibilities**:

- Manage the front desk and greet patients with a friendly and professional demeanor
- Schedule appointments and maintain the office calendar via hygiene coordination, booking outstanding treatments, prebooking
- Maintain electronic medical records and ensure accuracy and confidentiality
- Checking out patients, billing and direct insurance claims processing
- Coordinate referrals to specialists as needed
- Accounts Receivable, ensuring outstanding balances are collected
- Order office supplies and maintain inventory
- Provide administrative support to the dental team as required
- Assist the dentist during chairside dental procedures, including preparing the treatment area, sterilizing instruments, and taking digital xrays
- Educate patients on oral hygiene practices and post-operative care
- Knowledge of CAD/CAM technology for digital impressions is a plus

**Requirements**:

- Previous experience working in dental admin is preferred, dental assisting experience is required.
- Proficiency in dental software such as Cleardent and Recallmax Pro is highly desirable
- Strong knowledge of dental terminology and procedures
- Excellent communication skills, both written and verbal
- Ability to multitask and prioritize tasks effectively
- Familiarity with electronic dental records systems
- Proficient in using phone systems and other office equipment
- Strong attention to detail and organizational skills
- Ability to work two evenings per week and occasional Saturdays.

**Job Types**: Full-time, Part-time

Schedule:

- Day shift
- Evening shift
- Weekends as needed

Ability to commute/relocate:

- Cochrane, AB T4C 2T8: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Dental Assisting: 1 year (preferred)

Licence/Certification:

- Certified Dental Assistant (required)

Work Location: In person

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