Customer Service Representative

3 weeks ago


Cochrane, Canada BTS Dermatology & Medical Spa Full time

**Customer Service Representative Needed**

**Location**: BTS Dermatology & Medical Spa

Are you passionate about helping people feel confident and cared for? Do you have experience in providing top-notch customer service in a medical or spa setting? BTS Dermatology & Medical Spa, a new, family-owned and operated clinic, is seeking dedicated **Customer Service Representatives **to join our team.

We are a growing medical clinic that specializes in a range of dermatological and aesthetic services, including:

- Basic dermatological services
- Laser hair and tattoo removal
- Skin rejuvenation treatments
- Laser facials
- Skin pigmentation correction
- Collagen stimulation
- Hair restoration and skin tightening
- Injectables (Botox, fillers, etc.)

We are looking for a team member who will be the welcoming face of our clinic and play a vital role in ensuring our patients receive excellent service.

**Key Responsibilities**

As the Customer Service Representative, your duties will include but are not limited to:

- Answering phone calls and responding to patient inquiries
- Scheduling and managing appointments
- Collecting payments and providing administrative support
- Selling skincare products and educating clients about available services
- Recording and maintaining client information in our system
- Providing patient support and making follow-up calls
- Maintaining office cleanliness and organization
- Handling confidential patient information with discretion
- Building strong relationships with patients by understanding their needs
- Willing to work on the weekends of demand requires
- Adhering to office protocols and performing other general office duties as needed

**Skills and Qualifications**

We are seeking someone who possesses the following skills:

- Proficiency in medical booking software
- Strong communication and customer service skills
- Empathy and the ability to relate to customers' feelings
- Problem-solving abilities and quick thinking
- Creativity and patience
- Eagerness to learn about our products, devices, and services
- Active listening skills and adaptability
- Excellent time management skills
- Flexibility and technical proficiency

**Experience Requirements**
- Previous administrative experience in a medical, spa, or related field
- Familiarity with booking systems and computer platforms
- Strong product sales skills are a plus

**What We Offer**
- Competitive wages
- A healthy work-life balance
- A positive and supportive team environment
- Opportunities for professional growth and development

If you’re an experienced professional who takes pride in delivering exceptional service and are eager to be part of a family-owned clinic that values its patients and staff, we’d love to hear from you

**How to Apply**

**Job Type**: Fixed term contract

Pay: $18.48-$25.00 per hour

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Store discount

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



  • Cochrane, Canada BMO Financial Group Full time

    55 Bow St, Unit 101 Cochrane Alberta,T4C 0T4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Cochrane, Canada Cochrane Benjamin Moore Full time

    **Job Summary**: **Duties**: - Respond to customer inquiries - Provide information about products and services - Color matching - Assist customers with orders, refunds, or exchanges - Maintain customer records by updating account information - Deal with all customers in a professional manner - Collaborate with the sales team to meet and exceed customer's...


  • Cochrane District, Canada NTT Business Process Outsourcing Full time

    Job DescriptionWe are seeking a skilled Customer Service Representative to join our team at NTT Data. As a key member of our financial services department, you will be responsible for handling inbound calls from customers regarding application processing, account updates, product information questions and website support.Key ResponsibilitiesHandle customer...


  • Cochrane, Canada North Forty Feed and Farm Supply Full time

    **Company description** North Forty Feed is family owned 35 year business. We specialize in Equine and Farm feed and supply’s. We strive for a strong team environment in the workplace and value each employee. **Job description** Job requirements are experience with horses and farming is an asset. Also strong organizational skills, able to multi task....


  • Cochrane District, Canada NTT Business Process Outsourcing Full time

    We are seeking a highly motivated and customer-focused Bilingual Customer Service Representative to join our team at NTT Data. As a key member of our financial services group, you will play a critical role in providing exceptional service to our clients, handling inbound calls, and resolving customer inquiries.About the Role:The primary responsibility of...


  • Cochrane, Canada SLS Centre Full time

    **About Us** Spray Lake Sawmills Centre is a leading-edge sport and recreational facility encompassing 325,000 square feet, including an aquatic centre, four arenas and a curling centre, fitness & climbing facilities, an indoor turf, track, and gymnasium. SLS Centre is a not-for-profit organization and a registered charity, governed by a volunteer board of...

  • Sales Representative

    1 month ago


    Cochrane, Canada CCI Inc Full time

    This position is based in Denver, affiliated with our Horizontal Technology Office in Hockley Texas with work focused on the Midwest United States area, specifically Denver. Travel is involved and training on our services and tools to promote our advancements in the HDD industry will be provided. Horizontal Technology, Inc. (HTI) is a world leader in the...


  • Cochrane, Canada NorthForty Feed and Farm Supply Full time

    **Company description** NorthForty Feed is family owned with 40 year in business. We specialize in Equine, Farm feed and supplies. We strive for a strong team environment in the workplace and value each employee. **Job description** Job requirements are experience with horses and farming is an asset. Also strong organizational skills, able to multi task....


  • Cochrane, Canada ATB Financial Full time

    At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID). Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care,...


  • Cochrane, Canada Walmart Canada Full time

    **Position Summary... **:Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...


  • Cochrane, Canada Ali Velji - Desjardins Insurance Agent Full time

    Insurance Sales Representative  - Desjardins Agent Team MemberLocation: Ali Velji Insurance and Financial Services Inc. - Royal Oak, Northwest Calgary Type: Full TimeSalary: Competitive base salary + commissionAbout us:Ali Velji Insurance is a leading insurance provider committed to offering comprehensive coverage and exceptional customer service. With...


  • Cochrane, Canada Funky Little Thrift Store Full time

    We are currently hiring a Mature, energetic, honest, reliable, and enthusiastic person, with a keen eye for fashion. Fashion and social media knowledge a definite asset. **Must be able to work Saturdays and Sundays ** **10-20 hours a week Must be able to lift at least 30lbs regularly **Responsibilities**: - Greet customers and provide a positive first...


  • Cochrane, Canada Foggy Gorilla Vaping Co. - Cochrane Full time

    **Looking for an energetic, reliable, professional yet fun individual to join our Cochrane team. 1 Full-time and 1 Part-time position available.** **Some requirements would be**: - **Must be of legal age (18 years old and above)**: - **Min. 3 years of retail/customer service experience**: - **Cash handling/POS experience**: - **Must have valid drivers...


  • Cochrane, Canada Foggy Gorilla Vaping Co. - Cochrane Full time

    **Looking for an energetic, reliable, professional yet fun individual to join our Cochrane team. Part-Time position that can lead to Full-Time.** **Some requirements would be**: - **Must be of legal age (18 years old and above)**: - **Min. 3 years of retail/customer service experience**: - **Cash handling/POS experience**: - **Must have valid drivers...


  • Cochrane District, Canada Ali Velji - Desjardins Insurance Agent Full time

    About Our Team:Ali Velji Insurance is a leading insurance provider committed to offering comprehensive coverage and exceptional customer service.We strive to provide our clients with tailored insurance solutions that meet their unique needs.Job Summary:We are seeking a highly motivated and results-driven Insurance Sales Representative to join our team.As an...


  • Cochrane, Canada 4iiii Innovations Inc Full time

    **Company Description** 4iiii Innovations Inc. is a Canadian sports technology company based in Cochrane, Alberta. 4iiii Innovations is a diverse collaborative team dedicated to improving personal performance through the development of superior training tools, including cycling power meters and heart rate monitors for the outdoor and indoor cycling and...


  • Cochrane, Canada SLS Centre Full time

    **About Us** Spray Lake Sawmills Centre (SLSC) is a leading-edge sport and recreational facility encompassing 325,000 square feet, including an aquatic centre, four arenas and a curling centre, fitness & climbing facilities, an indoor turf, track, and gymnasium, and is home to several third-party tenants. SLSC is a not-for-profit organization and a...


  • Cochrane, Canada Walmart Canada Full time

    **Position Summary... **:Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer...


  • Cochrane, Canada Scotiabank Full time

    Requisition ID: 204337 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...


  • Cochrane, Canada TD Bank Full time

    **Work Location**: Canada **Hours**: 30 **Line of Business**: Personal & Commercial Banking **Pay Details**: **_This particular posting is open to those who identify as _**_First Nation (Status and Non-Status), Inuit, and Métis _**_with interest in the JOB TITLE role. For other opportunities, both for _**_First Nation, Inuit, and Métis _**_communities...