Sales Manager

6 months ago

Richmond, Canada OpenRoad Auto Group Full time

The new Porsche Centre Richmond is a state-of-the-art facility designed to meet the needs of Porsche customers. Driven by the desire to exceed customer expectations, our goal is to provide an extraordinary and memorable Porsche experience like no other for the years to come.

Porsche Centre Richmond is seeking a Sales Manager to join our growing team.

Porsche Centre Richmond offers:

- Opportunities for Career Advancement
- Comprehensive healthcare benefits package
- Discounted vehicle purchase program
- Associate perks program
- Fun & Inclusive Culture

**ROLE & RESPONSIBILITIES**:

- Porsche sales manager with pre-owned focus. Ensure used car objectives are met on a monthly basis
- Work with all department Managers to assure that clear communications between Sales department and other departments are maintained.
- Maintain a clear and thorough understanding of the policies and procedures of the dealership at all times.
- Establish and meet monthly sales objectives.
- Ensure that proper follow-up procedures are being used and maintained.
- Maintain standards for the delivery of vehicles to customers and ensure that the maximum level of customer satisfaction is maintained at all times.
- Provide guidance to all sales team members in establishing and reaching short and long-term sales goals.
- Assist in providing ongoing training for sales associates and recommend plans for improvement for sales staff performance.
- Work closely with sales staff in negotiating a sale and close if necessary.
- Maintain a high level of product knowledge; participate in any and all product training available.
- Be thoroughly familiar with current and new products, including features, specifications, prices, colours, options, and standard equipment.
- Follow all dealership processes and procedures to ensure an excellent Customer Satisfaction Index rating on the sales, delivery and follow up.
- Attend department meetings as required.
- Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
- This position will be expected to perform other duties as assigned by management.
- Porsche Centre Richmond reserves the right to modify this job description as business needs require.

**KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED**:

- Minimum 3 years experience with luxury brands
- Strong background in pre-owned business and proven record
- Good interpersonal, organizational, and communicational skills.
- The ability to work effectively with all levels of the organization.
- A Current VSA MDC License.
- A valid British Columbia Driver’s License with a good driving record.
- Strong leadership skills.
- Ability to maintain records and prepare reports using a computerized system.
- Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
- Ability to make sound decisions in a manner consistent with the essential job functions.

We are an equal-opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

We thank all those that have applied. Only those considered for the position will be contacted.

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