Administrative Operations Specialist

3 weeks ago

Québec, Canada CBCRadio-Canada Full time

Job Family Business Support

Primary Location Montreal

Position Language Requirement French Only

Language Skill Level (Reading)
- Language Skill Level (Writing)
- Language Skill Level (Speaking) Status of Employment Permanent

Work schedule(s) Full-time

**Work at CBC/Radio-Canada**

**Behind the scenes, but ahead of the curve: help us develop the next-generation public broadcaster.**

Created in 2015 to align, lighten and modernize infrastructure, the Technology & Infrastructure (T&I) team is the backbone and the future forward arm of CBC/Radio-Canada. We are the people that make stuff work. We make connections; between media content, systems, people and places. We are the space in between.
- A place with purpose. _CBC/Radio-Canada has always been a highly regarded pioneer of media technology. Not just in Canada, but around the world. Today, we’re transforming ourselves from conventional radio and television broadcaster into a modern digital media company. Technology is the driving force and we are the team making it happen.

**The opportunity**:
The newly created T&I administration team, recently centralized into a united group. Our collaborative administrative team approach will foster the sharing of information, skills, goals, tools, priorities and processes with each other, resulting in improved relationships and practices between business units.
As such, and as a newly existing department within T&I, we require administrative assistance to properly serve our clients’ needs, help support our own employees, and act as a liaison between Toronto and Montreal.
The role of an Operations Specialist is defined by providing exceptional organization, client service and administrative support

**In collaboration with the Sector Specialist, the Operations Specialist acts as an administrative resource for their assigned department within the Distribution and Operations, providing support in areas such as**:
- Directly responsible for administrative functions delegated by D&O directors and Sector Specialist, supporting the work of D&O.-
- Participating in organizing and arranging meetings, conferences and staff functions, including making arrangements for, accommodations, catering, and facilities.-
- Assisting in procurement and track payment terms, deliverables, and invoices, including office supplies, ergonomic tools, IT devices, etc.-
- Assist hiring managers with new employee onboarding processes.-
- Assist in coordinating, planning, and tracking sector training requirements in conjunction with the Sector Specialist.-
- Assist assigned directors with’ their travel bookings and t travel claim submissions.-
- Assist partners across T&I with the necessary business support services to ensure consistency, best practices in alignment with corporations’ policies and procedures.-
- Review and, as required, revise administrative processes to ensure efficient and effective operation of the sector in coordination with the Sector Specialist and operations team.-
- Maintain D&O information systems, records and project files in coordination with the Sector Specialist and operations team.-
- Help maintain a dynamic, functional, ergonomic and aesthetic work environment for all areas of D&O.-
- Assist in special projects, meetings, and committees as required.-
- Liaise with all T&I sectors and facilitate communication between locations.**As a member of the administration team, the Operations Specialist**:
- Represents and acts as a business knowledge expert on administrative tasks and practices for D&O and T&I.-
- Contributes to the continuous improvement of administrative workflows and best practices for better efficiency.-
- Actively seeks to build and maintain healthy work relationships with colleagues.-
- Works closely with the D&O Sector Specialists to deliver outstanding client service.-
- Leverages the collective view on all T&I activities & staff to ensure alignment within the department at large in all areas of administration.-
- Experience performing administrative duties in a comparable business environment-
- Bilingualism (English/French - spoken and written)-
- Excellent interpersonal and communication skills, oral and written-
- Prefessionalism, Tact, diplomacy, and ability to maintain high levels of discretion and confidentiality are essential-
- Self-motivation, willingness to learn, autonomous, self-sufficiency, dynamism, proactivity and organization-
- Broad knowledge and understanding of CBC/Radio-Canada’s, or similar organizational structure and goals, a definite asset-
- Basic knowledge of CBC/Radio-Canada or similar organization’s policies is an asset-
- Experience in database creation and management-
- Ability to work with internal interfaces and apps including, but not limited to: Google, iO, LiveLink, SAP, ScheduAll, TEMS I would say that Google suite profency is highly prefered-
- You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corpo

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