IT Specialist, Operations

3 weeks ago

Québec QC, Canada Dialogue Health Technologies Inc. Full time

Your role as IT Specialist, Operations & Security

Reporting to the IT Team Lead, you will contribute to establishing and upholding a standard of operational excellence across IT, Tech Support, and Security domains. This involves the continuous development and maintenance of robust systems and protocols to ensure the smooth functioning and security of all IT operations.

What you’ll be doing:

  • Provide support (L2, L3) for application, IT, and security requests and incidents, both virtually and onsite.
  • Own and manage operational processes, including multi-level support for IT services, application technical support, and cloud SaaS
  • Ensure adherence to service level agreement targets, collaborating with stakeholders to improve support and security activities
  • Manage and execute IT project delivery, encompassing M&A, integrations, automations, deployments, and compliance

We'd love to hear from you if you have:

  • Over 5 years of IT experience, with expertise in Security and Application support
  • Proficient in Google Workspace, Endpoint Security System, MDM Solution, Cloud Infrastructure, Identity Platform, Git, Jira, and MacOS
  • Previous scripting experience, and desirable knowledge of a programming language like SQL
  • Extensive experience in incident management, request management, and troubleshooting distributed systems
  • Effective communication skills in both French and English (Written and spoken)

At Dialogue, your well-being is our priority

Taking care of others also means taking care of our team. We’ve got you covered

  • A fully funded benefits plan, including a wellness reimbursement program
  • Unlimited access to a variety of Dialogue’s programs for you and your immediate family
  • 4 weeks of vacation, 9 wellness days and 1 paid volunteer day
  • A hybrid work approach that involves 3 days per week in our beautiful Montreal office
  • Access to a custom learning program, including an allocated budget for continuous external training
  • Short and long-term incentive plans
  • An optional parental benefits program

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developingour Integrated Health Platform????, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

Impact

Community

Growth

Excellence

Feel like you can make a difference? Good news, we saved you a seat

Come as you are. As a proud equal opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co .

#J-18808-Ljbffr

  • Lease Operations Specialist

    7 days ago

    Québec, QC, Canada Paul Motor Leasing Full time

    Lease & Operations Specialist responsibilities: From our Montreal office, coordinate the post-sale lease process throughout Canada (anti-theft installations, insurance validation and vehicle registration). Perform precise data entry to keep records up-to-date. Collecting and verifying customer documents with relevant team members (e.g., invoices,...

  • Lease Operations Specialist

    1 week ago

    Québec, QC, Canada Paul Motor Leasing Full time

    Lease & Operations Specialist responsibilities: From our Montreal office, coordinate the post-sale lease process throughout Canada (anti-theft installations, insurance validation and vehicle registration). Perform precise data entry to keep records up-to-date. Collecting and verifying customer documents with relevant team members (e.g., invoices,...

  • Lease Operations Specialist

    3 days ago

    Québec, Canada Paul Motor Leasing Full time

    Lease & Operations Specialist responsibilities: From our Montreal office, coordinate the post-sale lease process throughout Canada (anti-theft installations, insurance validation and vehicle registration). Perform precise data entry to keep records up-to-date. Collecting and verifying customer doc

  • Specialist Psychiatrist

    3 weeks ago

    Québec, QC, Canada Canadian Armed Forces Full time

    Photo credit: Tyler Ferguson (Creation Media) Psychiatrists belong to the Medical Specialist occupation in the Canadian Armed Forces (CAF) andprovide care and clinical leadership in mental health services at Canadian Forces Health Services facilities across Canada. Psychiatrists belong to the Medical Specialist occupation in the Canadian Armed Forces...

  • Lease Operations Specialist

    7 days ago

    Québec, Canada Paul Motor Leasing Full time

    Lease & Operations Specialist responsibilities: From our Montreal office, coordinate the post-sale lease process throughout Canada (anti-theft installations, insurance validation and vehicle registration). Perform precise data entry to keep records up-to-date. Collecting and verifying customer documents with relevant team members (e.g., invoices, contracts,...

  • Lease Operations Specialist

    7 days ago

    Québec, Canada Paul Motor Leasing Full time

    Lease & Operations Specialist responsibilities: From our Montreal office, coordinate the post-sale lease process throughout Canada (anti-theft installations, insurance validation and vehicle registration). Perform precise data entry to keep records up-to-date. Collecting and verifying customer documents with relevant team members (e.g., invoices, contracts,...

  • Lease Operations Specialist

    7 days ago

    Québec, Canada Paul Motor Leasing Full time

    Lease & Operations Specialist responsibilities:From our Montreal office, coordinate the post-sale lease process throughout Canada (anti-theft installations, insurance validation and vehicle registration).Perform precise data entry to keep records up-to-date.Collecting and verifying customer documents with relevant team members (e.g., invoices, contracts,...

  • Lease Operations Specialist

    7 days ago

    Québec, Canada Paul Motor Leasing Full time

    Lease & Operations Specialist responsibilities: From our Montreal office, coordinate the post-sale lease process throughout Canada (anti-theft installations, insurance validation and vehicle registration). Perform precise data entry to keep records up-to-date. Collecting and verifying customer documents with relevant team members (e.g., invoices, contracts,...

  • Lease Operations Specialist

    7 days ago

    Québec, Canada Paul Motor Leasing Full time

    Lease & Operations Specialist responsibilities: From our Montreal office, coordinate the post-sale lease process throughout Canada (anti-theft installations, insurance validation and vehicle registration). Perform precise data entry to keep records up-to-date. Collecting and verifying customer documents with relevant team members (e.g., invoices,...

  • Lease Operations Specialist

    1 week ago

    Québec, Canada Paul Motor Leasing Full time

    Lease & Operations Specialist responsibilities:From our Montreal office, coordinate the post-sale lease process throughout Canada (anti-theft installations, insurance validation and vehicle registration).Perform precise data entry to keep records up-to-date.Collecting and verifying customer documents with relevant team members (e.g., invoices, contracts,...

  • Lease Operations Specialist

    7 days ago

    Québec, Canada Paul Motor Leasing Full time

    Lease & Operations Specialist responsibilities:From our Montreal office, coordinate the post-sale lease process throughout Canada (anti-theft installations, insurance validation and vehicle registration).Perform precise data entry to keep records up-to-date.Collecting and verifying customer documents with relevant team members (e.g., invoices, contracts,...

  • Accounting Analyst

    3 weeks ago

    Québec, QC, Canada IFG International Financial Group Ltd Full time

    Our client, a large financial institution, is looking for a bilingual Accounting Specialist III to fill a 12-month contract located in Montreal. Please note this position is currently a hybrid work arrangement requiring 3 days in office. As an Accounting Specialist III your duties will include but not be limited to: Analyzing financial...

  • Accounting Specialist III

    3 weeks ago

    Québec, QC, Canada IFG International Financial Group Ltd Full time

    Our client, a large financial institution, is looking for a bilingual Accounting Specialist III to fill a 12-month contract located in Montreal. Please note this position is currently a hybrid work arrangement requiring 3 days in office. As an Accounting Specialist III your duties will include but not be limited to: Analyzing financial information to...

  • CRM Operations Specialist

    3 weeks ago

    Montréal, QC, Canada Ubisoft Full time

    As a Live Operations Manager at Ubi MTL, you will oversee and coordinate the live operations of one or many games/projects and ensure the attainment of the objectives set by the online operations director and/or the client, the producer. Support and ensure the effective coordination of the operations and technical teams. Effectively communicate with...

  • Lease Operations Specialist

    5 days ago

    Québec, Quebec, G1E6P9, Québec City, Canada Paul Motor Leasing Full time

    Lease & Operations Specialist responsibilities:From our Montreal office, coordinate the post-sale lease process throughout Canada (anti-theft installations, insurance validation and vehicle registration).Perform precise data entry to keep records up-to-date.Collecting and verifying customer documents with relevant team members (e.g., invoices, contracts,...

  • Physical Medicine and Rehabilitation

    4 weeks ago

    Québec, QC, Canada Canadian Armed Forces Full time

    Physical Medicine and Rehabilitation (Medical Specialist) OFFICER | Full Time Physical Medicine and Rehabilitation specialists (physiatrists) belong to the Medical Specialist occupation in the Canadian Armed Forces (CAF) and provide care and clinical leadership in rehabilitation medicine at CAF Health Services facilities in the national capital region. ...

  • Sales Specialist

    4 weeks ago

    Québec, QC, Canada Laborie Medical Technologies Corp Full time

    We believe that great healthcare is an essential safeguard of human dignity. At Laborie, we know the work we do matters – it’s what fuels our motivation and contributes to our success. If you’re ready to make a positive impact in the lives of patients across the globe, we’d like to meet you. We support and empower our employees to grow their...

  • Spécialiste IT | IT Specialist

    3 weeks ago

    Québec, QC, Canada Dialogue Health Technologies Inc. Full time

    Your role as IT Specialist, Operations & Security Reporting to the IT Team Lead, you will contribute to establishing and upholding a standard of operational excellence across IT, Tech Support, and Security domains. This involves the continuous development and maintenance of robust systems and protocols to ensure the smooth functioning and security of all...

  • Quality Assurance Operations Specialist- temporary 20 months

    4 weeks ago

    Montréal, QC, Canada Pharmascience Inc. Full time

    Quality Assurance Operations Specialist- temporary 20 months Job Category: Quality Full-Time As the QA Operations Specialist, you are responsible for the coordination of QA requests between clients and the different PMS sectors (stability, validation, QC, etc) and the transmission of required documents for submission with the Marketing group. You...

  • Bilingual Operations Risk Administration Specialist

    4 weeks ago

    Québec, Canada HSBC Full time

    Opening up a world of opportunity. We're a financial services organization serving more than 40 million customers across the globe through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses. We’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of new opportunities for our...