Sales & Client Service Specialist
1 month ago
**Overview**
**Responsibilities**
- Assist the sales team in account management and maintaining relationships with clients.
- Conduct regular check-ins with clients to assess satisfaction levels and identify opportunities for improvement.
- Serve as the main liaison between clients and our internal teams, addressing inquiries and resolving issues promptly.
- Understanding and handling client needs, and ensuring client satisfaction with the company’s products and services.
- Delivering marketing and promotional materials to clients.
- Provide administrative support such as preparing sales proposals and customer claims.
- Gather feedback from clients to inform product development and service enhancements.
- Research, and understand your competitors and identify new product ideas.
- Sales prospecting for leads, and new business development.
- Collaborate with the sales team to develop and implement strategies for increasing sales.
- Collaborate with sales teams to market new products and services, ensuring clients are informed of relevant offerings.
**Qualifications**
- Proven experience in customer service or client-facing roles, preferably within the financial services or automotive industries.
- Strong understanding of sales processes and customer relationship management principles.
- Excellent communication skills, both verbal and written, with the ability to convey information clearly.
- A proactive approach to problem-solving with a focus on client satisfaction.
- Experience in sales and particularly outside sales is a plus.
- Ability to analyze market trends and customer needs to drive sales growth.
- Must have a valid Ontario driver's license and a vehicle.
- Willing to drive 80% of the time for face-to-face client relations.
- Enjoys independence and ability and desire to work autonomously.
- Home office is a plus.
- Fluent in English.
- Bachelor's degree or college diploma in business is preferred but not required.
- Understanding that this opportunity is part-time but can lead to full-time based on the success of new business development.
Join us as a Sales & Client Services Specialist where you can make a meaningful impact by fostering strong relationships with our clients while contributing to their success and your own success with new business development
**Job Type**: Part-time
Pay: $30.00-$45.00 per hour
Expected hours: 6 - 12 per week
Additional pay:
- Commission pay
**Benefits**:
- Flexible schedule
- Work from home
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- Direct sales: 1 year (preferred)
- Account management: 1 year (required)
**Language**:
- English (required)
Licence/Certification:
- Ontario Driver's License (required)
**Location**:
- Toronto, ON (required)
Willingness to travel:
- 100% (required)
Work Location: On the road
Expected start date: 2025-01-06
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