Enterprise Sales Specialist

21 hours ago


Toronto, Ontario, Canada Teleperformance Full time

About Us

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Teleperformance is a global leader in client experience management and contact center business process outsourcing. With over 500,000 employees worldwide, we offer an efficient and responsible hybrid organization combining work-from-home and on-site solutions, with around 50% of our workforce now working remotely.

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We provide services in 300 languages and dialects, serving businesses across various verticals and sizes. Our commitment to excellence has earned us the 11th spot in the world's Top 25 Best Workplaces by Fortune Magazine, along with Best Employer certification in 64 countries covering more than 97% of our total workforce.

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Our Work Culture

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At Teleperformance, we remain true to our core values: integrity, respect, professionalism, innovation, and commitment. We empower our employees with autonomy, trust, and decision-making skills. Our progressive work environment offers growth opportunities for those who demonstrate their capabilities. We value flexibility, innovation, inclusivity, and results-driven approaches.

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About the Job

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The Enterprise Sales Specialist - Client Experience role involves driving new business opportunities through outbound sales activities. This includes generating leads, qualifying prospects, and selling Teleperformance's solutions to businesses of varying sizes and industries. The position requires direct interaction with decision-makers, strong communication and sales skills, and the ability to understand and explain how Teleperformance's services meet specific prospect needs.

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Responsibilities:

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  • Engage in outbound phone calls and emails to connect with business decision-makers, build rapport, and assess needs to generate new business opportunities.
  • Hunt, Acquire, Upsell, and cross-sell Teleperformance services and solutions to new and existing clients, increasing revenue and expanding service offerings.
  • Explain Teleperformance services/solutions and value proposition to businesses of different verticals and sizes, highlighting how they address client needs.
  • Lead and contribute to team projects to develop and refine our sales process.
  • Develop and codify best practices and sales workflows for interactions with prospects.
  • Meet or exceed monthly sales quotas, demonstrating a strong sales attitude and commitment to target achievement.
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Salary and Benefits

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Annual Base Salary starting at CAD $51,000, with OTE potential to top base pay with minimum 5% up to 20% in bonuses. We also offer a range of benefits that cater to the diverse needs of our employees, including competitive compensation packages, comprehensive training programs, and opportunities for growth and professional development.

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Requirements

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To succeed in this role, you will need a Bachelor's degree, College degree, or equivalent Degree, as well as a minimum of 1 year's experience in consultative selling, managing a portfolio of customers, identifying customer/partner needs, focusing on customer goals, results, and client satisfaction. You should also have Google Product knowledge, not limited to Google Cloud & Digital media, outgoing and confident phone sales skills, strong verbal and written communication skills, and a proven track record of target overachievement, strong sales attitude, and desire to meet and overachieve multiple KPIs and Sales Quotas.

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Estimated Salary Range

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CAD $51,000 per annum, with OTE potential to top base pay with minimum 5% up to 20% in bonuses, depending on performance and experience.



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