Delivery Manager, Group Benefits

5 months ago

Waterloo, Canada Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

Hybrid

Join our Group Benefits Strategy & Portfolio Management team

**How will you contribute?
You will lead and coordinate business and technical projects of moderate and large scope through all phases of initiation, development, and implementation, in collaboration with Value Stream and Technical Business Partners.

**Your responsibilities would include**:

- Creating, managing, and owning Group Benefits’ initiative-level, end-to-end project plans including dependency management.
- Monitors spending and facilitates adjustments to project plans to ensure financial targets are met.
- Using your organizational and analytical skills to complete detailed roadmaps, milestone views, and reporting asks in multiple tools to serve a variety of collaborators.
- Identifying, articulating, and profiling risks and issues with the goal of sourcing workarounds, solutions, and decisions.
- Embracing change and bringing new insights forward to help improve execution excellence, delivery predictability, and optimization of workflows.
- Communicating effectively and maintaining appropriate governance and transparency of initiatives in alignment with Enterprise governance and agile ways of working.
- Adapting quickly to changing priorities and timelines while keeping business needs in focus.
- Actively participating in an agile environment involving team members with varying degrees of expertise and specialization. Motivating and inspiring teams to achieve shared goals.

**Qualifications**:

- Bachelor’s degree or equivalent experience in Business/Computer Science preferred.
- 5+ years of progressive project management experience inclusive of agile methodologies (PMP certified or Scrum Master certification).
- Understanding of software/digital channel products and related project management/delivery lifecycles.
- Prior experience leading projects through a period of transformation or change is an asset.
- Ability to think strategically, assess alternatives for short and long-term impacts and act decisively.
- Knowledge of project planning and tracking tools.
- Confident presentation and facilitation skills and strong interpersonal and leadership skills to cultivate relationships with key partners.
- Outstanding communications skills and ability to effectively communicate at all levels with both technical and non-technical team members and to translate complex technical issues into fundamental concepts.
- Adaptable, flexible, and comfortable working in a fast paced, dynamic business environment with a positive can-do demeanor.
- Agile/SAFe knowledge and JIRA/Confluence experience is an asset.

**What can we offer?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance. Professional development and leadership opportunities.

**Our commitment**:
**Values-first culture**
We lead with our Values every day and bring them to life together.

**Boundless opportunity**
We create opportunities to learn and grow at every stage of your career.

**Continuous innovation**
We invite you to help redefine the future of financial services.

**Delivering the promise of Diversity, Equity and Inclusion**
We foster an inclusive workplace where everyone thrives.

**Championing Corporate Citizenship**
We build a business that benefits all stakeholders and has a positive social and environmental impact.

**About Manulife and John Hancock**

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippin

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