Workflow Coordinator

3 months ago


Waterloo, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

This role offers an exciting opportunity to work in a fast paced, dynamic environment, providing support to the Group Benefits Operations Teams. This individual will be a part of and work closely with members of the Group Benefit National Workflow Team, in a fast paced environment to ensure service standards are met daily.

**What will you do?**
- Manage requests and inquiries via various inboxes, maintaining service levels standards
- Prioritize and assign work items in workflow tool based on set criteria
- Retrieving, downloading and distributing of daily reports
- Filing, photocopying and preparation of documents for off-site storage
- Sort and distribute incoming hard copy mail or faxes and scan paper mail as requested
- Support additional functions critical to operations such as managing small projects, perform manual member transactions, or any other task as requested
- Support team on various 'clean up' projects or initiatives that foster an organized and healthy work environment
- Continually strive for process improvement by recommending and implementing change in current practices and procedures
- Perform self-checks to ensure quality work
- Identify opportunities for process improvement and contributes to increases in efficiencies

**What will you need to succeed?**
- Strong communication skills
- Attention to detail
- Results and solution-oriented
- Strong customer service skills
- Well organized with the ability to prioritize tasks to ensure service standards are met
- Flexible and adaptable
- Strong problem-solving and decision-making skills
- Ability to multi-task and work under pressure while maintaining a high degree of accuracy
- Strong team player with a high interest in working in a cross functional team environment
- Ability to work independently with minimum direction and frequent interruptions
- Excellent keyboarding and computer skills (Lotus Notes, Outlook ,Excel & Word)
- Post-secondary education in a related discipline

Assets:

- Knowledge of Group Benefits
- Training experience

**What’s in it for you**:

- Flexible Benefits from the day you join to meet the needs of you and your family. Wellness programs that support the three pillars of your health - mental, physical, and financial
- Internal mobility is supported by leaders who are dedicated to fueling your professional growth
- Opportunities to own your career development with programs to continuously learn, build skills, grow through coaching and more
- Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
40,000/40 000 - 54,000/54 000

**Job Category**:
Customer Service / Operations

**Posting End Date**:
29/09/2024


  • Workflow Coordinator

    1 month ago


    Waterloo, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Production Coordinator

    2 months ago


    Waterloo, Canada University of Waterloo Full time

    Overview The Production Coordinator is tasked with orchestrating the delivery of promotional campaigns across various marketing channels. This role acts as a linchpin between strategy development and campaign execution, working diligently under the guidance of the Production Manager to transform marketing initiatives into tangible results. ...

  • Production Coordinator

    2 months ago


    Waterloo, Canada University of Waterloo Full time

    Overview: The Production Coordinator is tasked with orchestrating the delivery of promotional campaigns across various marketing channels. This role acts as a linchpin between strategy development and campaign execution, working diligently under the guidance of the Production Manager to transform marketing initiatives into tangible...


  • Waterloo, Ontario, Canada University of Waterloo Full time

    Job Title:Marketing Operations CoordinatorAbout the Role:This key position plays a pivotal role in ensuring the seamless delivery of promotional campaigns across various marketing channels. As a linchpin between strategy development and campaign execution, you will work diligently under the guidance of the Production Manager to transform marketing...


  • Waterloo, Ontario, Canada Church's Texas Chicken Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Senior Office Operations Coordinator to join our team at Church's Texas Chicken.About the RoleThis is a permanent, full-time position with 30-35 hours of work per week. As a Senior Office Operations Coordinator, you will play a critical role in overseeing and coordinating office administrative...


  • Waterloo, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    BeBee Professionals in Waterloo is seeking a reliable and organized Support Operations Coordinator to aid in the efficient functioning of our office.About the Role:This position involves performing various administrative tasks to ensure seamless office operations.Responsibilities:The successful candidate will be responsible for answering phones, greeting...


  • Waterloo, Ontario, Canada Medusa Shisha Bar and Lounge Full time

    About the RoleWe are seeking a highly organized and detail-oriented Support Services Coordinator to join our team at Medusa Shisha Bar and Lounge.Key ResponsibilitiesCo-ordinate seminars, conferences, and other events ensuring seamless execution.Manage incoming and outgoing mail, as well as other materials, maintaining a professional and efficient...


  • Waterloo, Ontario, Canada University of Waterloo Full time

    OverviewThe University of Waterloo seeks a highly organized and detail-oriented Research Project Coordinator to provide administrative, financial, and project support to the Emerging Radio Systems Group (EmRG) with all aspects of its research projects.Key Responsibilities:Manage project schedules and deadlines for reporting, ensuring timely submission of...


  • Waterloo, Canada Activa Holdings Inc. Full time

    Role Summary **Company**:Activa **Job Title**:Leasing and Administration Coordinator **Job Type**:Full-Time, Permanent **Reports To**:Property Management Manager **Location**:Waterloo, Ontario Reporting to the Property Management Manager, the Leasing & Administration Coordinator is responsible for supporting the Property Management Manager and...


  • Waterloo, Canada University of Waterloo Full time

    Overview: This position is responsible for providing administrative support for the department, the undergraduate, and research programs. **Responsibilities**: Provide support to course instructors, including, but not limited to, the following activities: - Develop and maintain course web pages as required - Trouble-shoot timetabling issues including...


  • Waterloo, Canada Google Full time

    b>Bachelor's degree or equivalent practical experience.3 years of experience in workflow management, support management, or global program management.Experience working with SQL, connecting and summarizing datasets.Certification in Program Management.Experience setting up, managing, and optimizing case management workflows and tools within a technical...


  • Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 2 years** The Research Project Coordinator provides administrative, financial and project support to the Emerging Radio Systems Group (EmRG) with all aspects of its research projects. The primary responsibilities of the role include research project administrative support, project planning and management support, human resources...


  • Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 6 Months** The Coordinator, International Agreements is responsible for the coordination and administration of the University of Waterloo’s international agreements stewardship process in support of the University’s internationalization strategies and goals. Working with the Manager, International Agreements, the Coordinator drafts,...


  • Waterloo, Canada University of Waterloo Full time

    Overview Term: 2 years The Research Project Coordinator provides administrative, financial and project support to the Emerging Radio Systems Group (EmRG) with all aspects of its research projects. The primary responsibilities of the role include research project administrative support, project planning and management support, human resources...


  • Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 2 years** The Residence Facility Coordinator is the key contact for all facility and security related issues within UW Residences. This role provides initial assessment for all issues arising within the UW Residences, and is responsible for coordinating and prioritizing the many details that go along with the daily operation of a residence...


  • Waterloo, Ontario, Canada Google Full time

    The Business Operations and Readiness team at Google Cloud is committed to evolving the way we operate and scale support to meet our customer demands.About the JobAs a Systems Program Manager, you will partner with workflow leads and technical leads to build and modify our systems and tools, including implementing automated workflows to make effortless...


  • Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 1 year** The Contract Support Coordinator is responsible for providing administrative and financial support on design, construction and infrastructure projects by managing the financial and administrative workflow associated with such projects throughout the project lifecycle. Responsibilities include creating, verifying, and processing...


  • Waterloo, Canada University of Waterloo Full time

    Overview: The Coordinator, International Agreements is responsible for the coordination and administration of the University of Waterloo’s international agreements stewardship process in support of the University’sinternationalization strategies and goals. Working with the Manager, International Agreements, the **Responsibilities**: International...

  • Office Coordinator

    4 weeks ago


    Waterloo, Ontario, Canada Church's Texas Chicken Full time

    We are seeking a highly organized and detail-oriented Office Administrator to join our team at Church's Texas Chicken. This is a permanent, full-time position that offers the opportunity to work in a fast-paced environment with a dynamic team.About the RoleThe successful candidate will be responsible for reviewing and evaluating new administrative...

  • Research Coordinator

    6 months ago


    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 2 Years** Research Coordinators are responsible for identifying and disseminating funding opportunities, providing review, feedback and support to faculty on their research funding proposals and budgets, assisting the Manager, Senior Manager, or Director level in drafting and reviewing grant and industry contracts, transfer agreements and...