Fundraising Assistant, Bc

3 weeks ago

Burnaby, Canada JDRF Canada Full time

**(Temporary) Fundraising Assistant**

We have the opportunity for a collaborative, service-focused individual to support our team as a **Fundraising Assistant** to provide administrative and customer service fundraising support for the upcoming Sun Life Walk to Cure Diabetes (Walk) for JDRF.

You will be responsible for contacting Walk participants to tele-recruit, register, confirm participation and share information. This position is ideal for someone who loves speaking on the phone and interacting with participants and donors on a daily basis, and also who may be interested in getting exposure to the fundraising industry.

**This is a temporary full-time contract position beginning in March until early-June 2023.**

**Here’s what your primary responsibilities would be**:

- Contacting and confirming past, current and potential participants for peer-to-peer fundraising events primarily through telephone communication.
- Using JDRF’s database system, check and update participant information and report on all communications.
- Assist in customer service and administrative inquiries regarding the fundraising programs
- Assist staff in the development and implementation of various fundraising projects including volunteer and event coordination (logistics, correspondence support, telephone correspondence, etc.)
- Assist with the implementation and follow-up activities for fundraising events including monitoring results, final reports and the recognition and stewardship of donors
- Development of promotional and stewardship materials
- Work with and support volunteer committees as needed
- Make donation requests
- Maintain a high level of customer service to all donors, volunteers and supporters
- General administrative duties as required

**Here’s what we’re looking for**:

- Experience in a customer service role with a strong focus on telephone communications; Professional and personable phone demeanor is required
- Experience in a fundraising-related role is an asset
- College diploma in general administration, Event Planning, fundraising or related discipline or an equivalent combination of education and experience
- Strong written communication skills to be able to communicate with donors and other constituents
- High degree of attention to detail and ability to keep organized with multiple concurrent tasks
- Aptitude for learning new computer systems quickly, including CRM databases; Proficient in Microsoft Office 365 suite
- Self-starter and solutions-focused; capable of identifying the need for and taking independent action
- Demonstrated ability to work collaboratively in a team environment as well as independently to achieve required deadlines and targets

**Other position details to note**:

- **Schedule/Hours of Work**: This is a temporary full-time (37.5 hours per week, generally regular business hours, Mon-Fri) position beginning March until early-June 2023.
- **Hourly Wage**: $21.00 per hour
- **Location**: Flexible within Canada but BC preferred. We are a remote-first organization so this is a work-from-home (remote) position.

**Application Deadline: March 6, 2023**

**About JDRF**

JDRF is the largest non-profit organization in the world that is exclusively focused on type 1 diabetes (T1D). At JDRF, we realize that a cure is not just a destination but a journey. Our goal is to progressively remove the impact of type 1 diabetes (T1D) from people’s lives and funding research into cures is our #1 priority. While we wait for cures, we also fund ground-breaking research that seeks to improve the lives of people with T1D.

JDRF Canada has a company culture rooted in our Core Values of Respect, Understanding and Integrity; Perseverance; Collaboration; Risk-Taking and Entrepreneurship; and Efficiency, Effectiveness and Accountability - if our core values are exemplified in the way that you work, we might be a great fit for each other.
- In line with our commitment to employee health, safety and well-being, we require all JDRF employees to be fully vaccinated against COVID-19._

**Required Skills**:
Required Experience

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