Career Specialist

2 weeks ago

Toronto, Canada NPower Canada Full time

**About NPower Canada**

NPower Canada is a charitable organization that creates pathways to economic prosperity for Canada’s underserved youth and adults by launching them into meaningful and sustainable digital careers. As a national employment program, NPower Canada provides employers with access to a pipeline of eager, diverse and job-ready talent with in-demand digital skills who are primed to succeed in the workplace.

As part of our corporate culture, we pride ourselves in innovation and continuous improvement, actively encouraging employees to bring fresh perspectives and ideas to the forefront.

NPower Canada operates from coast to coast in Canada, while our sister entity operates widely across the US.

**NPower Canada is a certified Great Place to Work® in 2023 and named a 2023 Best Workplace for Giving Back.**

**What We Offer**:

- Flexible work hours based on your function, promoting work-life balance. Our work environment is a hybrid of in-office and remote work, depending on your role and project requirements
- Comprehensive extended health care coverage with 100% premium cost paid by the employer
- A retirement savings plan with a generous matching contribution
- Opportunities for career development and tuition reimbursement
- A clear path for career advancement within a growing organization
- An equipment allowance and provided computer equipment
- Starting annual vacation of three weeks, with additional paid time off during the final week of December
- Generous paid Federal and Provincial holidays, personal days, and sick leave

**Position Summary**

Reporting to the Program Manager, this is an exciting opportunity for results-focused and experienced human services professional to work in a team-oriented atmosphere. The Career Specialist will provide group and individual career development counseling and employability skills coaching to youth and adults facing barriers to employment, while supporting the Program Manager with program administration and logistics.

**Who you are**
- 3+ years in group and individual career coaching, preferably with diverse clientele who have faced barriers to employment.
- Post-secondary education in Career and Work Counseling, Social Service Work or Social Work, Education, Adult Education, Human Resources, or similar field is a strong asset.
- Knowledge of/connections within the employment and training sector.
- Excellent verbal and written communication skills.
- Highly skilled at crisis intervention, de-escalation, and conflict resolution
- Demonstrated initiative and ability to work independently.
- Strong organizational skills and attention to detail.
- Excellent presentation skills and experience facilitating engaging and interactive workshops developed for a youth audience.
- Open-minded, inclusive, non-judgmental, and committed to participant success.
- Proven ability to deliver diverse types of programming such as life skills, employability skills training, job search and career readiness programs.
- Excellent teamwork skills and proven experience collaborating with other departments.
- Group and individual counseling skills.
- Experience evaluating program curriculum and delivery to identify what is working and where improvements are possible.
- Proven expertise in resolving challenging and complex client service issues.
- Demonstrated ability to maintain a safe, professional, and supportive virtual classroom and service environment.
- Experience working with participants of all backgrounds including people with disabilities, 2SLGBTQ+, low income, women and gender-diverse, Indigenous and racialized youth.
- Demonstrates flexibility and adaptability and thrives in a rapidly changing environment.

**Accountabilities & Deliverables**

**Career and Employment Readiness Preparation and Coaching**
- Facilitate NPower Canada’s Professional and Personal Development workshops to virtual classrooms of generally 50-75 participants. Workshops include resume development, LinkedIn branding, stress management, interview preparation, and other relevant topics
- Provides effective individual/group job search readiness support to participants (Internet job search, interview preparation, informational interviews, employment research methods, Employment Standards Act, conflict resolution, understanding the workplace, etc)
- Utilize counseling techniques such as motivational interviewing and solution-focused approaches to support participants in developing employment-ready behaviors
- Create and develop post-training Action Plans for NPower Canada graduates.
- Conduct mock interviews with participants to help them learn how to market themselves effectively to employers.
- Assists participants in developing employment readiness goals and leads regular employment readiness meetings to ensure participants are on track
- Support in preparing participants for site tours and employer guests (virtually or in person)
- Collect labour market information for participants reg

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