Accommodation Services Manager

3 weeks ago


North Vancouver, Canada Tesso Management Corp Full time

**Company Overview**:
Tesso Management Corp is a company that provides accommodation services in the hospitality management services industry. Our company has been serving the Greater Vancouver area for several years and we provide accommodation services to international visitors, hosting local events that range from small to large venues, hosting business conferences and providing accommodations to sports teams.

**Position Overview**:
As an experienced Accommodation Services Manager, you must possess a high level of knowledge and experience in hotel & hospitality management, business management, strong business acumen and demonstrate strong customer service skills. You must have excellent verbal and written English skills when communicating with team members and guests. In addition, your other responsibilities are:

- Proactively communicate with counterparts within the company to establish work priorities and procedures;
- Recruiting, training and supervising of accommodation staff
- Setting work-shift schedules for staff
- Develop immediate plans to improve sales, customer count and/or profitability;
- Manage budgetary ledger for income and expenses, company financial accounts, record keeping and payment logs;
- Evaluate effectiveness of pricing and promotional strategies;
- Develop hands-on implementation of promotional calendars, product launches and local marketing strategies;
- Maintain property listings for accommodations offered;
- Respond to all correspondence for bookings and general company mail;
- Identify, plan and execute special events & sponsorships that help the company achieve brand goals;
- Constantly monitor the competitive environment within the accommodation industry;
- Proactively research amenities that guests would like to have incorporated into their stays;
- Work to build the brand of the company;
- Solicit businesses to create the company’s’ brand awareness and offerings;
- Provide support on-site for inspections and resolve issues;
- Order supplies and maintain general inventory;
**Position Requirements**:

- Completion of a university degree or diploma in business management, hotel & hospitality management or in a related discipline.
- Minimum of 2 - 3 years of experience in hotel & hospitality management, accommodation and/or business management, or a combination of both.
- Must have strong verbal and written English skills
- Must have strong computer literacy skills in MS Office - MS Word and Excel programs
- Intermediate skills in accounting: preparation of budget reports, creating daily sales reports and maintaining a ledger system for accounting records
- Must have experience in recruiting, training and co-ordinating schedules for staff
- Must be able to work in a team-oriented environment and be able to implement a leadership role
- Ability to perform tasks/assignments with mínimal supervision

**Salary, hours of work and location**:
**$30 per hour**, 40 hours per week (however, some over-time may be required),

North Vancouver, BC area

**Human Resources Manager**

Tesso Management Corp.

360 Osborne Road East

North Vancouver, BC V7N 1M3

**SERIOUS INQUIRIES ONLY** Please do not send in your resume and cover letter, if you do not meet the requirements of this job posting.

We thank all applicants who applied. Due to the vast number of applicants, only qualified applicants would be considered.

**Salary**: From $30.00 per hour

**Benefits**:

- Casual dress

Schedule:

- 10 hour shift
- 8 hour shift

Supplemental pay types:

- Bonus pay
- Overtime pay

COVID-19 considerations:
Yes all staff and customers are required to wear masks and declare any symptoms of COVID-19.

Ability to commute/relocate:

- North Vancouver, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- hotel management: 2 years (required)

Work Location: In person



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