Human Resources Manager
2 weeks ago
POSITION PROFILEJob Title: Human Resources Manager
**Reports to (title): President**
**Department: Business Services**
**Location: Edmonton**
**Completed by: Human Resources Date: 15 April 2023**
**Approved by: President Date: 30 April 2023**
Basic Purpose
The Human Resource Manager reports to the President and will lead and direct the routine functions of the Human Resources (HR) department including developing, coordinating and/or supporting all human resources activities. This will include hiring and interviewing staff, administering benefits, leave, compensation management, employee relations, performance evaluation and enforcing company policies and practices while assuring compliance with all applicable federal and provincial regulations.
Integrity and strong attention to detail are crucial for this role.
Key Accountability/Responsibilities
HR Activities
- Serve as the main point of contact for all HR related inquiries and resolve issues as required.
- Oversee and administer Benefits plan provider.
- Serve as the main point of contact for all Benefits-related inquiries for employees.
- Responsible for all onboarding and departure activities with employees.
- Determine, recommend, and implement employee relations practices designed to establish a positive workplace environment.
- Act as the leader of employee relations activities, ensuring that a high level of problem solving and counseling skills are maintained.
- Work with Management to develop and administer performance improvement plans and disciplinary measures as needed.
- Prepare documentation with management to support progressive disciplinary procedures; counsels/supports Management in disciplinary actions including terminations.
- Policy development and interpretation; recommends new or revised HR policies and programs.
- Ensure compliance with corporate policy, local, provincial and federal employment legislation.
- Responsible for HR related communications to Management.
- Manages systematic approach to recruiting, hiring and orienting employees.
- Manages the administration, development and execution of the performance appraisal process, tools and delivery systems.
- Collaboratewith Management to develop salary guidelines and compensation to attract, reward and retain employees while adhering to budgets.
- Develop and publish directives advising management of company policy regarding regulations, employee relations, employment opportunities, compensation, and employee benefits.
- Answering staff queries regarding human resources matters.
- Preparation of employee contracts and letters of offer/rejection.
- Provide advice regarding employee and industrial relations issues.
- Create job descriptions as necessary.
- Perform additional assignments as required by the needs of the operational unit, company, or as directed by the Leadership team.
- Utilization of Social media platforms for brand awareness and recruitment.
- Maintain a valid driver license.
- Adheres and enforces all company policies and procedures.
- Adherence to and enforcement of HSE policies and procedures.
- Maintain any professional designations in good standing.
Skills and Knowledge
- GED, College or University degree in Business Administration, or an acceptable combination of education and experience.
- 5 years of direct work experience in an office management or facility management capacity.
- Excellent management, negotiating and organizational skills.
- Knowledge and experience with HR administration
- Strong interpersonal and communications skills.
- Able to prioritize and focus associates on appropriate tasks.
- Able to maintain filing systems, databases, and basic diary/minutes management.
- Knowledge of local and federal regulations and ordinances.
- Excellent analytical and problem-solving skills.
- Meticulous records maintenance skills.
- Superior telephone manners and strong interpersonal skills.
- Good financial and business awareness.
- Demonstrated relationship-building skills.
- Solid judgment.
- Critical thinking skills.
- A sense of teamwork and community.
- Ability to handle multiple tasks.
- Strong written and verbal skills to communicate with all levels of the organization and its executive team.
- Strong customer service orientation.
- First Aid skills and/or certificates are considered assets.
- Degree in Human Resources Management or Administration or equivalent.
- Progressive experience in HR at a management or leadership level with an emphasis on change management and effective communication.
- Maintain a professional attitude under pressure.
- Attention to detail and accuracy.
- Skilled in coaching and facilitating conflict resolution.
- A willingness and ability to share your knowledge and experience with others utilizing mentoring and coaching techniques.
Work Relationships
- Internal: Primary contacts will be with Employees, Supervisors, and Managers daily
- External: Clients and Vendors
Working Conditions:
- Travel required within the
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