Billing Clerk

3 weeks ago

Ottawa, Canada Carefor Health & Community Services Full time

**Job Summary**:
Under the direction and supervision of the Manager of Administration and Finance, the Billing Clerk is responsible for all aspects of the billing process. The key role of this position is preparation, completeness, and accuracy of the weekly billing file for CCAC and non-CCAC clients in accordance with required deadlines. In addition, the billing clerk is responsible for assisting with other duties including reception coverage for the Administration Department.

KEY RESPONSIBILITIES

Review and verify client and employee appointment billing activity from the planning and scheduling system (GoldCare, CIMS etc.)

Review and investigate discrepancies including improperly confirmed appointments, incorrect service codes.

Prepare rebills for appointments that have been rejected and require re-billing

Review and validate claims for travel time, mileage and parking in accordance with Carefor policies; ensures exceptions are corrected and approved

Monitor and reconcile suspended visits for each billing period

Process internal corrections (pick-ups and deducts) for all programs

Create, review and submit export billing files to CCAC per defined schedule

Prepare, review, monitor and distribute the unbilled report on regular basis

Reconcile weekly CCAC billing files received

Prepare and distribute various reports including but not limited to weekly rejected visits reports, travel exception reports for team members and management

Responsible for statistical reporting of billing activity

Maintains up to date process and procedure guidelines for the position

Provide training to office float and other team members as assigned

Performs back-up coverage at reception for lunch and breaks per schedule and coverage for other administrative positions

Contributes to the principles of customer-focused service by responding professionally to the needs of internal and external clients and ensuring service meets expectations

Contributes to continuous quality improvement measures by evaluating on-going work processes to ensure efficiency and productivity

Functions and reports in compliance with the Occupational Health and Safety legislation, regulations, and Carefor policies and procedures, and participates in training as necessary

Adapts to changing deadlines and tasks, and works as part of team to complete assignments in a timely and efficient manner

QUALIFICATIONS, EXPERIENCE, CREDENTIALS

Post-secondary diploma in a business-related field such as Accounting, Finance or Office Administration

Minimum 2+ years’ office and administration experience; preference will be given to individuals that have experience with electronic billing, financial reconciliations and office administration including reception

Knowledge of accounting and billing policies and practices

Strong ability and experience with computer systems, including Microsoft Office suite

Attention to detail and demonstrated ability to multi-task

Flexibility in accepting a variety of assignments and ability to learn and prioritize

Advanced communication and telephone skills, both written and oral

Bilingualism (French/English) required for reception coverage

Please Note

This description has been designed to indicate the key responsibilities of the job and the nature of work performed by employees. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and tasks required of employees assigned to this job.

**What we offer you**:

- Competitive annualized CAD$34, 534.50 ($17.71) - $43, 153.50 ($22.13)
- Annualized Paid Vacation
- Health & Dental Care
- Defined benefit pension program
- Flexible schedule and work arrangements
- Work life balance & Float Holidays
- Professional development opportunities
- A collaborative team culture that supports making a difference in the lives of our client

**Job Types**: Full-time, Permanent

**Salary**: $17.71-$22.13 per hour

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program
- Work from home

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Knowledge of accounting and billing policies and practices.
- Attention to detail and demonstrated ability to multi-task.

**Experience**:

- office and administration: 2 years (required)

Work Location: Hybrid remote in Ottawa, ON

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