Manager, Quality Improvement and Performance

3 weeks ago


Ottawa, Canada Sandy Hill Community Health Centre Full time

**Internal/External Employment Opportunity**

**Position**: Manager, Quality Improvement and Performance Management

**Component/Team**:Quality Improvement and Performance Management

**Status**:Permanent, 1.0 FTE Full-Time (35 hours per week)

**Salary Scale**:$84,630 - $101,975 annualized salary plus benefits

**Start Date**:Immediately

**APPLICATION DEADLINE**:February 8, 2023 at 4:00 p.m.**

**Position Description**:
The Manager, Quality Improvement and Performance Management works with the Executive Director, the Management Team and the Board of Directors to lead the Centre's strategic and operational planning, quality and performance management, accreditation, and health informatics.

As a member of the Management Team, the employee collaborates with the other members of the team to ensure that the Centre is administered effectively within the policy and planning direction established by the Board of Directors.

**Reporting Relationship**:
The Manager, Quality Improvement and Performance Management is directly accountable to the Executive Director.

**Requirements**:
**Skills, Education and Experience**:
Requirements for this position include:
**Education and Language**
- Master's degree in Planning, Health Administration or a comparable field
- Fluency in English, both oral and written
- Under the Centre's designation to provide French Language Services:

- French (oral expression): Intermediate
- French (oral comprehension): Intermediate
- French (reading comprehension): Intermediate

**Professional Experience**
- Three to five years of experience in management.
- Significant experience in quality improvement, performance management, information management.
- Demonstrated success leading large organizational change initiatives.

**Knowledge, Skills and Abilities**
- Demonstrated ability in policy and program development
- An understanding of various service-delivery models and approaches in community-based health
- Knowledge of the community-based health system
- Knowledge of evaluation, data management and information systems issues in the health and social services fields
- Understanding of the processes of strategic planning, research methods, and evaluation methodology
- Strong leadership skills
- Strong interpersonal skills
- Research skills
- Quality improvement methods such as Lean, Six Sigma

**Benefits**

Sandy Hill Community Health Centre offers employees an excellent benefits package which includes 4 weeks holidays (pro-rated to status) in addition to a Pension Plan (Healthcare of Ontario Pension Plan - HOOPP) and excellent Group Insurance Plan.

**Conditions of Employment**:
**Accommodation**:
SHCHC will provide accommodation for applicants with disabilities in its recruitment process.

If at any stage in the selection process you require accommodation due to disability, please let us know the nature of the required accommodation.

Only applicants selected for an interview will be contacted. No phone calls please.



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