Manager of Quality Improvement and Special Projects

4 weeks ago

Ottawa, Canada Carlington Community Health Centre Full time

The Manager of Quality Improvement and Special Projects plays a pivotal role in overseeing the organization's quality improvement initiatives and leading special projects aimed at enhancing operational efficiency and effectiveness. This role encompasses a wide range of responsibilities spanning quality management, process improvement, project management, and cross-functional collaboration. It will involve developing, implementing, and monitoring quality improvement strategies that drive innovation and process optimization for the organization.

**POSITION RESPONSIBILITIES**

**Quality Improvement**:

- Develop and implement strategies to enhance product/service quality and operational efficiency.
- Establish quality standards, metrics, and performance indicators to measure and monitor progress.
- Conduct regular audits and assessments to identify areas for improvement and ensure compliance with quality standards.
- Analyze data and feedback to identify root causes of quality issues and implement corrective and preventive actions.
- Train and educate staff on quality management principles, methodologies, and best practices.

**Special Projects Management**:

- Lead and manage special projects aimed at improving organizational processes, goals and performance (e.g. Strategic Plan, New Evaluation Framework, Blueprint Framework).
- Define project scopes, objectives, timelines, and deliverables in collaboration with stakeholders.
- Allocate resources, assemble project teams, and provide leadership and direction throughout the project lifecycle.
- Monitor project progress and manage risks and issues to ensure timely delivery and successful outcomes.
- Communicate project updates, results, and recommendations to the senior leadership team and key stakeholders.

**Cross-Functional Collaboration**:

- Collaborate with cross-functional teams and programs to identify improvement opportunities and drive change initiatives.
- Train the management team on the processes and framework as required, to measure outcomes on service delivery.
- Facilitate collaboration, communication, and knowledge sharing among team members to ensure alignment and synergy.
- Build strong relationships and partnerships with stakeholders to obtain support and buy-in for quality improvement and project initiatives.

**Continuous Improvement**:

- Foster a culture of continuous improvement, innovation, and learning within the organization.
- Encourage and facilitate the implementation of new ideas, processes, and technologies to drive operational excellence and competitive advantage.
- Regularly review and evaluate existing processes, policies, and procedures to identify areas for optimization and enhancement.

**Performance Monitoring and Reporting**:

- Develop, implement, and maintain reporting dashboards, reports, and metrics to measure progress and performance against quality improvement and project objectives.
- Prepare and present regular updates, progress reports, and recommendations to senior management and stakeholders.
- Identify trends, patterns, and insights from performance data to inform decision-making and drive strategic initiatives.

  • Quality Improvement Specialist

    7 days ago

    Ottawa, Ontario, Canada City of Toronto Full time

    Job SummaryThe City of Toronto is seeking a skilled Quality Improvement Specialist to provide performance management expertise and support in the area of quality improvement, process mapping, and performance measurement analysis.As a key member of the multidisciplinary team, you will work collaboratively to support and improve TPH programs and services by...

  • Quality Improvement Professional

    5 days ago

    Ottawa, Ontario, Canada City of Toronto Full time

    Job OverviewThe City of Toronto is seeking a Quality Improvement Professional to join its Public Health team. In this role, you will provide performance management expertise and support in the area of quality improvement, process mapping, performance measurement, and analysis.As a Quality Improvement Professional, you will work collaboratively on a...

  • quality improvement specialist

    1 week ago

    Ottawa, Ontario, Canada City of Toronto Full time

    Division & Section: Public Health, Decision Support, Surv & ImmunizationWork Location: 277 Victoria St, Toronto, M5B 1W2Job Type & Duration: Full-time, Permanent VacancyHourly Rate and Wage Grade: $48.49 - $53.14Shift Information: Monday - Friday, 35 hours per weekAffiliation: L79 Full-timeNumber of Positions Open: 1Posting Period: 18-Feb-2025 to...

  • QUALITY IMPROVEMENT SPECIALIST

    1 week ago

    Ottawa, Canada City of Toronto Full time

    Division & Section: Public Health, Decision Support, Surv & ImmunizationWork Location: 277 Victoria St, Toronto, M5B 1W2Job Type & Duration: Full-time, Permanent VacancyHourly Rate and Wage Grade: $48.49 - $53.14Shift Information: Monday - Friday, 35 hours per weekAffiliation: L79 Full-timeNumber of Positions Open: 1Posting Period: 18-Feb-2025 to...

  • Project Manager

    5 hours ago

    Ottawa, Canada Westview Projects Full time

    **Project Manager - (full-time)** Westview Projects is a general contracting company that operates in Eastern Ontario. Headquartered in Ottawa, Westview Projects specializes in offering construction management services to institutional, multi-residential, commercial and retail clients. Reporting to the Operations Team, the Project Manager is responsible...

  • Advisor, Quality and Continuous Improvement

    4 weeks ago

    Ottawa, Canada City of Ottawa Full time

    Requisition ID: 16187 Department: Transit Services Dept. Service: Safety, Regulatory, Trng & Dev Service Branch: Reg & Compl, Qual Cntrl & Assur Branch Employment Type: 1 Full-time Permanent Work Hours: 35.00 hours per week Affiliation: ATU 1760 Salary Information: $68 544,84 - $97 215,30 annually (2023 rates of pay) Location: Transit Service, 1500...

  • QUALITY IMPROVEMENT SPECIALIST 15h Left

    1 week ago

    Ottawa, Ontario, Canada City of Toronto Full time

    - Division & Section: Public Health, Decision Support, Surv & Immunization- Work Location: 277 Victoria St, Toronto, M5B 1W2- Job Type & Duration: Full-time, Permanent Vacancy- Hourly Rate and Wage Grade: $48.49 - $53.14- Shift Information: Monday - Friday, 35 hours per week- Affiliation: L79 Full-time- Number of Positions Open: 1- Posting Period:...

  • Specialist 1, Quality Improvement

    3 weeks ago

    Ottawa, Canada The Ottawa Hospital Full time

    **Position Information**: The Quality Improvement Specialist 1 is an integral position at the administrative, educative, strategic, and tactile levels of many patient safety projects within the organization. Investigating patient safety incidents and facilitating the implementation of best practices for reducing preventable injuries to patients will also be...

  • Project Manager

    2 days ago

    Ottawa, Ontario, Canada CHART COOLER SVC CO INC Full time

    Company OverviewChart Industries, a leading global manufacturer of highly engineered equipment, is looking for an experienced Project Manager to lead our special compressor projects. Our company serves multiple applications in the clean energy and industrial gas markets.We are committed to providing innovative solutions and excellent customer service. Our...

  • (Only 24h Left) QUALITY IMPROVEMENT SPECIALIST

    2 weeks ago

    Ottawa, Canada City of Toronto Full time

    - Division & Section: Public Health, Decision Support, Surv & Immunization - Work Location: 277 Victoria St, Toronto, M5B 1W2 - Job Type & Duration: Full-time, Permanent Vacancy - Hourly Rate and Wage Grade: $48.49 - $53.14 - Shift Information: Monday - Friday, 35 hours per week - Affiliation: L79 Full-time - Number of Positions Open: 1 - Posting Period:...

  • Manager of Special Projects in Justice

    1 day ago

    Ottawa, Ontario, Canada Chiefs Of Ontario Full time

    **Job Description:**The Special Projects Manager in Justice is a critical position within the Chiefs of Ontario, responsible for coordinating and advocating support to fulfill mandates related to the Indian Residential Schools file.The successful candidate will have a strong understanding of First Nations culture, history, values, and expectations, as well...

  • Quality Improvement Coordinator, Regional Cancer

    4 weeks ago

    Ottawa, Canada The Ottawa Hospital Full time

    **About The Ottawa Hospital**: - Inspired by research and driven by compassion!The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.- From the compassion of our people to the relentless...

  • Healthcare Quality Improvement Lead

    16 hours ago

    Ottawa, Ontario, Canada Ontario Health Full time

    Ontario Health is dedicated to providing high-quality care to our patients. We are seeking a Healthcare Quality Improvement Lead to join our team and make a meaningful impact on the lives of Ontarians.About the PositionThis leadership role is responsible for driving quality improvement initiatives in radiation oncology across Ontario. The successful...

  • Engineer – Special project

    1 week ago

    Ottawa, Canada The Little Gym of Post Falls Full time

    - Company Description Welcome to a place where people are at the heart of everything we do. Welcome to people with an inspiring vision and who seek stimulating challenges. At CIMA+, you’ll find a place where you’ll have many opportunities to learn and develop while working on engaging projects. We are a firm 100% owned by its employees and we value a...

  • Process Improvement Analyst

    7 days ago

    Ottawa, Ontario, Canada City of Toronto Full time

    **Job Overview**The City of Toronto is seeking a highly skilled Process Improvement Analyst to join our team. As a key member of our Public Health division, you will play a crucial role in driving performance management and quality improvement initiatives.About the Role:Provide performance management expertise and support to improve program efficiency and...

  • Quality Improvement Lead

    4 weeks ago

    Ottawa, Canada Responsive Group Inc. Full time

    Ina Grafton Gage Home Scarborough, ON M1L0E2, CAN Description Position Overview The Quality Improvement Lead reports to the Director of Care and takes the lead of the internal Quality Improvement Program and is very familiar with all Residents First Initiative. Cochairs the Quality Team Meetings and coordinates the Quality and Risk Management Program and...

  • Business Process Improvement Manager

    2 days ago

    Ottawa, Ontario, Canada Heart and Stroke Foundation of Canada Full time

    The Heart and Stroke Foundation of Canada is a leader in promoting health, saving lives, and enhancing recovery. Our mission-driven culture is guided by our core values: championing health, practicing humility, embracing change, driving impact, learning, and growing.We're seeking a highly skilled Project Manager to join our team. As a key member of our...

  • Specialized Library Technician

    4 weeks ago

    Ottawa, Canada University of Ottawa Full time

    The University of Ottawa—A crossroads of cultures and ideas The University of Ottawa is home to over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroads of cultures and ideas, where bold minds come together to inspire game-changing ideas. We are one of Canada’s top 10 research...

  • Program Manager, Systems

    4 weeks ago

    Ottawa, Canada Taggart Group of companies Full time

    **Job Title**: Program Manager, Systems & Processes Improvement **Reporting To**: President **Company**: Tamarack Developments & Tartan Homes **Location**: 3187 Albion Road South, Ottawa, Ontario **Date Prepared**: January 2025 Tamarack Homes Tamarack Homes has a legacy of home-building in Ottawa that dates back to the 1940s when Harold Taggart began...

  • Quality Improvement Lead

    4 weeks ago

    Ottawa, Canada Northern Health Full time

    Our client is seeking an experienced Construction Project Manager to oversee the development, implementation, and close-out phases of large scale high-rise residential projects. This role involves managing the full lifecycle of construction projects, ensuring all contractual, schedule, cost, quality, and communication requirements are met. This role will be...