Clerical Assistant in Patient Trauma

7 months ago

Toronto, Canada St Michael's hospital Full time

Clerical Assistant In Patient Trauma & Neurosurgery Admin (Job ID: 4770)

**RESPONSIBILITIES**:
Reporting directly to the Clinical Leader/Manager, the Clerical Assistant will be responsible for performing a broad range of administrative, secretarial, word processing and business support services for a patient care unit. As a highly organized, self-motivated, results-oriented individual, you will be accountable for:
Providing administrative and secretarial support to the Clinical Leader/Manager as well as other members of the patient care team;
Scheduling patient procedures as well as outpatient follow-ups using state-of-the-art computer software;
Liaising with various hospital departments such as payroll, purchasing, etc. to exchange information and to resolve issues;
Utilizing computer equipment and various software packages, i.e. word processing, spreadsheets, graphics, etc. to generate a variety of correspondence, reports and documentation;
Operating multi-line telephones, greeting and receiving visitors (patients, families, etc.) and responding to inquiries including patient safety concerns and taking appropriate corrective action;
Transcribing and processing physician orders in a timely and efficient manner;
Collecting unit statistics including nursing workload measurement.

**QUALIFICATIONS**:
Medical terminology certificate required.
Graduate of a recognized Office Administration program or equivalent
Demonstrated oral English language skills to communicate with patients and team members with the ability to operate multi-line telephones, respond to inquiries and redirect calls as appropriate.
Excellent communication skills.
Experience with payroll entry preferred
Excellent computer experience (Microsoft Package).
Booking experience preferred
Periop experience preferred

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