Evening and Weekend Supervisor

2 months ago

Thunder Bay, Canada City of Thunder Bay Full time

:
The **City of Thunder Bay** provides exceptional quality of life to those who live, work, and play in Thunder Bay - a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all.

The City of Thunder Bay is a place where art, culture and nature come together

Watch this video to learn more about our City at:
**Job Description**:
***:Under the general supervision of the Community Program Coordinator - Community Centres, supervises and oversees the operation of the community centre.

**MAJOR RESPONSIBILITIES**:

- Opens and closes facility as per procedures.
- Maintains a safe facility for program participants, groups, and volunteers.
- Answers telephone and community inquiries concerning the operation and services at the facility; directs calls, provides facility tours and directs messages to the appropriate person.
- Records any changes or unusual events including completion of required accident / incident forms, stats, reports etc., and reporting them to Supervisor in a timely manner.
- Caters to special requirements requested by groups or individuals renting the facility, including coffee orders, use of kitchen, and AV equipment.
- Performs clerical-related duties and computer work such as letters, posters, photocopying, facility bookings, social media and mail outs.
- Prepares and balances daily cash deposits as needed.
- Provides assistance with room set up as required; collects and washes dirty dishes from rooms; ensures rooms are left in a tidy manner and puts equipment and supplies away.
- Responds to emergency situations (evacuation, first aid etc.). Administers first aid as required, completes required paperwork and reports in a timely manner.
- Collects drop-in passes, monitors registration and ensures controlled access to classes as required.
- Uses software and related equipment to process registrations, bookings and payments as required.
- Monitors facility for user need, suspicious behaviour, and general cleanliness and responds accordingly.
- Checks signage and bulletin boards and makes or recommends changes.
- Compiles User statistics and completes daily logs.
- Participates in training and meetings as required.
- Supervise volunteers in the completion of their daily tasks.
- Performs such other related duties as may be assigned.

**QUALIFICATIONS**:
**Education/Experience**:

- Must have secondary school diploma
- Must also have some office experience, including working with a computer.

**Skills/Abilities**:

- Ability to communicate effectively and concisely, both orally and in writing
- Ability to deal with the public in a courteous and tactful manner
- Demonstrated customer service skills
- Ability to work independently
- Ability to problem solve

**CONDITIONS OF EMPLOYMENT**:

- Will be required to work evenings, weekends and holidays
- Must have Level C CPR with AED and valid Standard First Aid certificates
- Must undergo a successful Criminal Record and Judicial Matters Check (CRJMC)

**TERMS OF EMPLOYMENT**:

- Part-time
- Irregular hours including evenings, weekends and holidays

**General Information**:
**ONTARIO HUMAN RIGHTS CODE**: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:

- Photos
- Any certificates that have photo identification
- Driver’s licences
- Police records checks

**ACCOMMODATION**: Reasonable accommodations are available upon request for all parts of the recruitment process.

**PRIVACY**:Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-3866

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