Food & Beverage Supervisor (Evening) Valhalla Hotel

5 months ago

Thunder Bay, Canada Silver Hotel Group Full time

**Food & Beverage (F&B) Supervisor**

We are currently hiring for a **Food & Beverage Supervisor **to provide evening supervision in our Skal Restuarant. The Food & Beverage Supervisor is a detail-oriented leader focused on providing creating outstanding guest experiences and exceptional guest service in the Food & Beverage Outlets. The F&B Supervisor is required to work closely with the entire Food and Beverage team to ensure a successful experience for our guests. This important position is responsible for supervising the F&B operations. As a member of the Food & Beverage team, the Food & Beverage Supervisor is responsible for leading the team in the sucessful execution of service in the Outlets while maintaining the highest standards of quality and service. This position requires an energetic, self-motivated, detail-oriented leader with a passion forgoing above and beyond to provide guests with outstanding experiences. This hands-on leadership roll inspires team members and leads by example with the goal of developing a highly motivated, committed team. The Banquets Supervisor is a role model and leader consistently exhibiting Silver Hotel Groups
values with guests and associates providing hands on leadership contributing to efficient operation of the Food & Beverage Department.

**What We Offer**
- Work with like-minded team members who are passionate about their work and keep things fun, every day
- Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)
- A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now
- Education Reimbursement for you (and your children)
- RRSP Matching Program
- Annual Wellness Credit
- Team Member Referral Program
- Leadership Development
- Team Building Events
- Culture of Recognition Program
- Hotel Stay Discounts

**Key Responsibilities**
- Provide personalized and exceptional guest service at every given opportunity.
- Responsible for directing, delegating, and coordinating the banquets and outlet's team members;
- Build guest relations with hotel guests, corporate clients, and travelers, and capture new opportunities to network/brand all hotel outlets;
- Responsible for quality control inspections, and service standards implementation/execution;
- To work closely with all employees and lead the team in service to ensure all reservation details, and function specifications are executed;
- Responsible for maintaining inventories, adequate par levels, and providing requisition of necessary products;
- Ensures the team members are aware of and follow all health and safety policies and procedures.
- Preparing for and facilitating meetings with employees and management;
- Responsible for maximizing seating occupancy and total covers while maintaining a high quality of service;
- Responsible for coaching, motivating, planning, and assisting team members on daily basis;
- Ensure staff is adhering to all hotel policies, procedures, and systems as per outlined in the departmental standards;
- Perform other duties as assigned.

**What We are Looking for...**
- Post-secondary Food and Beverage/Hospitality/culinary education preferred;
- Knowledge and experience with menu costing and food and beverage cost controls;
- Established relationships with local food and beverage suppliers an asset;
- Experience in a unionized environment preferred;
- Strong track record in menu and service design;
- Hands-on approach to training and a leadership style committed to developing and motivating the culinary team to attain a superior level of guest service;
- Strong communication and organizational skills with the ability to multi-task and work well under pressure;
- Ability to achieve deadlines while focusing on departmental/hotel fiscal results;
- Proficient in EXCEL, Microsoft Word/Office/Outlook;
- Ability to work cohesively with all team members in all departments.

**About Valhalla Hotel & Conference Centre**

The Valhalla Hotel & Conference Centre is both the largest full-service hotel in Northwestern Ontario and the most unique. Located just minutes away from the Thunder Bay International Airport and near to some of the city’s main attractions, The Valhalla Hotel & Conference Centre is perfectly situated for any traveling to Thunder Bay. With a wide array of accommodations ranging from Executive Suites to Family Rooms and even Pet-Friendly Rooms, the Hotel boasts 265 rooms meeting every traveler’s needs.

**About Us**

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to

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