![Gateway Services Inc](https://media.trabajo.org/img/noimg.jpg)
Ops. Route Service Representative
1 month ago
**Customer Service Rep/ Route Service Rep (Driver)**
**ABOUT GATEWAY SERVICES INC.**:
Gateway Services is Canada’s leading accredited pet aftercare provider offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With 150+ locations, 2,000 team members and servicing over 17,000 veterinary clinics across North America, Gateway has built a solid reputation for providing compassionate and respectful aftercare for pets and the people who love them.
**LOCATION: 170 Southgate Guelph ON**
**SHIFT SCHEDULE: Monday to Friday - Full Time - Day Shift**
**HOW YOU WILL MAKE AN IMPACT/KEY RESPONSIBILITIES**:
**What you’ll do**
- Act as an extension of our client care team - you’re the face of our company when it comes to the veterinary community
- You’ll be meeting with veterinary staff frequently and we’d love for you to be able to help troubleshoot issues on-site and report back, noting anything that needs to be escalated
- Drive a company van along a pre-designed daily route for 8-10 hours where you’ll pick up deceased pets from local veterinary clinics and bring them back to our memorial center
- Assist the operations staff when necessary
**Why you’re a great fit**
- You like working with people and feel comfortable building and maintaining relationships with veterinary professionals and pet parents
- You have a valid driver’s license and a stellar driving record
- You can easily shift gears - problem-solving and quick thinking are your thing
- You’re consistent - being punctual and dependable is important to you
**Work Conditions**:
- Frequent bending and lifting (65lb minimum weight)
- Using provided apps and GPS software to complete your route
- Certain PPE is required for different tasks, but we’ll provide that for you
- 40 hours a week, guaranteed
- Overtime and weekend work may be available during busier times
- Working in varying temperatures - you may be exposed to the elements when leaving your vehicle/entering a building and temperatures will vary when entering cold storage and our care facility
**YOU’LL LOVE WORKING WITH US BECAUSE**:
**The People. **You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with
**OUR CORE VALUES**:
- People First
- Exceed Expectations
- (HIT) Honesty, Integrity, Trust
- Be Passionate and Caring
- Continuously Improve
**WHAT YOU CAN EXPECT FROM US**:
- Competitive Pay
- Medical, Vision & Dental Insurance
- Potential for Career Growth
- Employee Assistance Program
- Paid Holidays & Time Off
- A Sense of Community
- Great Hearts & Minds Scholarship Program
- Gateway Tuition Reimbursement Program
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