Customer Service Representative

5 days ago


Guelph, Canada Culligan Water Full time

Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.

**We want you to join our growing team at our GUELPH location as a CSR Monday to Friday and Saturdays as required.**

The Customer Service Representative is responsible for providing support to our customers and our sales, delivery, and service teams.

**Responsibilities**:

- Assist customers in person and on the phone in a professional manner
- Set up deliveries and book service calls
- Process new contracts, create customer account and schedule installation, as required
- Print and distribute service work orders and route tickets, close work orders and bill out once completed
- Promote and up-sell products and services to new and current customers
- Book walk-in and phone sales leads with Sales Team
- Make accounts receivable collections and related calls, forward outstanding invoices as requested
- Handle money, run the cash register and POS machine, balance cash, prepare bank deposit, reconcile and balance receipts, payment batches, cash, cheques, Moneris payments, petty cash, etc

**What we're looking for**:

- Outgoing, friendly, and a desire to help people
- Excellent interpersonal and phone communication skills
- Ability to multitask and work in a fast-paced environment
- Previous customer service experience
- Intermediate computer knowledge

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Call center: 1 year (required)
- Customer service: 1 year (preferred)

Work Location: In person



  • Guelph, Canada UPI Energy FS Full time

    Customer Service Representative - UPI Energy FS - Guelph, ON GROWMARK is an agricultural cooperative serving cooperatives, retailers, businesses, and customers in Canada and the U.S. We provide customers with fuels, lubricants, crop nutrients, crop protection products, seed, construction services, equipment, and grain marketing assistance. In addition,...


  • Guelph, Canada Cascades Full time

    **Welcome home!** At Cascades, **Sustainable Development** means **Respecting the True Nature** of our 10,000 talents. We put you first: - Group insurance & retirement plan with company contributions - Profit sharing plan (not once, but twice a year!) - Employee assistance program - Extraflex benefits program (wellness & lifestyle reimbursement program) -...


  • Guelph, Canada Hy-Mark Mechanical Inc. Full time

    **Hy-Mark Mechanical** **Inc** is a trusted provider of Residential HVAC and Plumbing services in the Guelph and surrounding areas serving homeowners and residential new construction builders for over 25 years. Hy-Mark is under NEW Ownership and Management team and we are growing! We are searching for an energetic, friendly and outgoing people person to...


  • Guelph, Canada Cascades Full time

    **Welcome home!** At Cascades, **Sustainable Development** means **Respecting the True Nature** of our 10,000 talents. We put you first: - Group insurance & retirement plan with company contributions - Profit sharing plan (not once, but twice a year!) - Employee assistance program - Extraflex benefits program (wellness & lifestyle reimbursement program) -...


  • Guelph, Canada Directsave Canada Inc. Full time

    Responsibilities: - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Handle and resolve customer complaints or issues with patience and empathy - Upsell products or services to customers when appropriate - Enter and update customer information in the database accurately - Analyze customer data to identify trends...


  • Guelph, Ontario, Canada Linamar Corporation Full time

    Job Title: Customer Service Representative  Job Summary   The Customer Service Representative is responsible for taking incoming calls from customers, taking customer orders, answering questions and resolving customer problems as they arise while communicating with the dispatch and logistics departments regarding all new loads and load changes. ...


  • Guelph, Canada Wasteco Full time

    **Summary** The Customer Service Representative is part of the first line of contact for our many valued customers. Are you ready to be at the front of shaping a great customer experience? Your mission as a part of a team of professionals in a small entrepreneurial office is to execute on our commitments, service the customer’s needs, and to help drive...


  • Guelph, Canada BMO Financial Group Full time

    435 Stone Road - Unit Z11 Guelph Ontario,N1G 2X6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Guelph, Canada BMO Financial Group Full time

    78 St Georges Square Guelph Ontario,N1H 6K9 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Guelph, Canada BMO Financial Group Full time

    78 St Georges Square Guelph Ontario,N1H 6K9 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Guelph, Canada Bar-Tech Enterprises ltd Full time

    Bar-Tech Enterprises Ltd is a leading distributor of cutting tools for the metal manufacturing industry. Serving Southern Ontario for over 20 years, we are dedicated to offering exceptional customer service through the Quoting, Sale, and Delivery process. **Customer Service Representative**: **Requirements & Qualifications**: - Post-secondary education...


  • Guelph, Canada Hammond Power Solutions Full time

    **OVERVIEW** **KEY RESPONSIBILITIES** - Inquiries can range from stock checks to product inquiries, technical support and quotations. - Utilize the relevant software systems (D365, EQV4), along with other tools provided and working closely with the other departments. - Inside Sales is the first customer contact and works with the regional managers and third...


  • Guelph, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...


  • Guelph, Ontario, Canada FS System Full time

    About Central Ontario FSCentral Ontario FS is a leading retail division of GROWMARK, INC. serving local producers across Central and Southern Ontario. We provide cutting-edge agronomic products and solutions, including precision ag services delivered by a skilled team of professionals.Job Description:We are seeking an experienced Customer Service...


  • Guelph, Canada Xylem Full time

    Xylem |ˈzīləm| 1) The tissue in plants that brings water upward from the roots; 2) a leading global water technology company. Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water...


  • Guelph, Canada Hive Employment Full time

    At Hive Employment, we are staffing inbound Customer Service Representatives on behalf of our client during their recent expansion initiative. We are currently seeking talented, ambitious professionals in their Customer Service department. This is an entry-level position that is suitable for those of all backgrounds, experience levels, and goals. No cold...


  • Guelph, Canada Culligan of Canada Full time

    **Our Company** Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. **Responsibilities** - Assist customers in person and on the phone in a professional manner - Set up deliveries...


  • Guelph, Canada Enterprise Holdings Full time

    The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a...


  • Guelph, Canada Culligan of Canada Full time

    **Our Company** Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations. Mon, Wed, Thu, and Fri rotating between 9am to 1pm and 1pm to 6pm Saturday 9am to 4pm **Responsibilities** -...


  • Guelph, Canada Lynden International Logistics Co. Full time

    **SUMMARY**: This position is responsible for providing customer service, clerical and administrative duties to a substantial number of clients and their customers, ensuring accuracy and complete confidentiality. The Customer Service Representative is accountable for the timely and accurate collection of orders both online and offline with the customer....