Expert, Human Resources Operating Model

5 months ago


Montréal, Canada Canadian National Railway Full time

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you are part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us

**Job Summary**

The Expert, Human Resources Operating Model is responsible for building and leading new initiatives to support the evolution of Human Resources (HR) operating model. Some of these initiatives include designing the operating model, departmental integrations and hand-offs. Moreover, the role follows the evolution of the operating model and is accountable for the implementation and governance of the Centres of Excellence (CoEs). The incumbent is involved in the design of the main responsibilities of the CoEs in HR and other supporting functions as well as designs their interconnections.

**Main Responsibilities**

**HR Operating Model Evolution and Execution**
- Work with the HR leadership team to design and define the future operating model
- Support the design teams to evolve and document the HR operating model
- Design the organizational structure to support the new ways of working and technology advancements

**Centre of Excellence Governance and Continuous Improvement**
- Design and put in place the required CoEs for HR, including the definition, responsibilities, Key Performance Indicators (KPIs), and ways of working with various leads and Subject Matter Experts (SMEs)
- Establish the required governance for the continued improvement of the CoEs after launch
- Track KPIs to maintain the HR operating model

**HR Transformation**
- Facilitate workshops to obtain the final approvals across the various departments in order to ensure alignment to the future business processes and systems for all CoEs across HR
- Streamline HR processes, increase efficiency, optimize the operating model to provide valuable data for decisions
- Support Organizational Change Management (OCM) plan for culture change, training, and coaching to align teams to future state operating model
- Leverage strategic partner relationships to accelerate delivery of business value

**Working Conditions**

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress. The role requires mínimal travel (10%) within North America.

**Requirements**:
**Experience**

Human Resources and Business Transformation
- Between 5 to 10 years of experience in an HR business transformation role or working on important organizational transformation projects

**Education/Certification/Designation**
- Bachelor’s Degree in Human Resources, Business Administration, or a related field
- Master’s Degree in Human Resources, Business Administration, or a related field*
- Change Management (PROSCI) certification*
- Project Management certification*
- Any designation for these above would be considered as an asset

**Competencies**
- Demonstrates agility and drives change
- Collaborates with others and shares information
- Sets direction and inspires others
- Communicates with impact
- Demonstrates active listening
- Identifies needs and finds solutions to create value for all stakeholders
- Any skills/attributes for these above would be considered as an asset

**Technical Skills/Knowledge**
- Strong understanding of Human Resources Information Systems (HRIS) solutions, HR technology trends, and change management strategies
- Knowledge of designing and implementing new HR operating models and

End-to-End (E2E) HR process transformations
- Strong understanding of organizational development
- Fluently bilingual, both written and verbal (English, French)*
- Any knowledge for any of the above would be considered as an asset

**About CN**

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.



  • Montréal, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...


  • Montréal, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...


  • Montréal, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...


  • Montréal, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...


  • Montréal, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...


  • Montréal, Canada CN Full time

    At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and...


  • Montréal, Canada Canadian National Railway Full time

    At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and...


  • Montréal, Canada VinFast Auto Canada Full time

    ABOUT VINFAST VinFast is one of the largest auto manufacturers in Southeast Asia with world-class equipment and infrastructure, with a capacity of up to 500,000 cars per year. We have partnered with global leading automotive suppliers in manufacturing and engineering and enlisted the world-renowned Italian design house Pininfarina to design both the...


  • Montréal, Canada Vacances Air Canada Air Canada Vacations Full time

    **Job Title**: Advisor, Human Resources **Department**: Human Resources **Position Status**: Permanent **Location**: Montreal (YUL) **Reporting Manager**: Director, Human Resources **Description**: - Excellent knowledge of best Human Resources practices in the areas of recruitment, performance management, employee benefits and compensation. - Identify...


  • Montréal, QC, Canada Vacances Air Canada Air Canada Vacations Full time

    **Job Title**: Advisor, Human Resources **Department**: Human Resources **Position Status**: Permanent **Location**: Montreal (YUL) **Reporting Manager**: Manager Talent Employee Engagement and Culture WHO WE ARE At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored...


  • Montréal, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...


  • Montréal, Canada Canadian National Railway Full time

    At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and...


  • Montréal, Canada CN Full time

    At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and...


  • Montréal, QC, Canada Vacances Air Canada Air Canada Vacations Full time

    **Job Title**: Advisor, Human Resources **Department**: Human Resources **Position Status**: Permanent **Location**: Montreal (YUL) **Reporting Manager**: Manager Talent Employee Engagement and Culture **Description**: - Excellent knowledge of best Human Resources practices in the areas of recruitment, performance management, employee benefits and...


  • Montréal, QC, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...


  • Montréal, Canada Ubisoft Full time

    **Company Description** Ubisoft’s 20,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their commitment and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance,...


  • Montréal, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...

  • Human Resources Intern

    5 months ago


    Montréal, Canada Vortex Aquatic Structures International Full time

    Montreal, QC, Canada We are looking for a Human Resources Intern to provide valuable support in carrying out the day-to-day Vortex HR and administrative activities. You will work closely with the HR team members to assist in smooth transition to a new HRIS in order to automate workflows and streamline HR processes. **Ready to shape the future of fun?**: At...


  • Montréal, Canada Canadian National Railway Full time

    At CN, every day brings new and exciting challenges. You can expect an interesting environment where you are part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a...


  • Montréal, Canada Via HFR Full time

    At VIA HFR, we are re-imagining passenger rail service on behalf of the Government of Canada! Our goal is to create a new sustainable train network that that will run faster, more often and will be more reliable between Toronto and Québec City. The HFR project is Canada's largest infrastructure project in generations. Are you ready to take on a stimulating...