Expert I&t Operating Model and Governance

5 months ago

Montréal, Canada CN Full time

At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us

Job Summary

As an Expert Program/Project manager, you will be responsible for building and leading new initiatives to support I&T's governance. Some of these initiatives include (but aren't limited to) Capacity and Resource Planning, the evolution of the Operating Model, the implementation of Governance across I&T, including Centres of Excellence. In addition, you will action critical issues that affect I&T's efficiency. You will work closely with I&T Leadership to ensure alignment and standardization across the department. You will oversee all aspects of the [assigned] program/project(s), including setting deadlines, assigning responsibilities, ensuring accurate allocation of resources, tracking, monitoring, and summarizing the progress of the program/project. You will build and maintain working relationships with team members, vendors, and other departments involved in the project. You will guide and coach the project specialists within your project/program. You will actively participate in the deployment of project governance, standards & best practices. You will also prepare reports for upper management regarding the status of the initiatives. Strong leadership is essential with the ability to simultaneously manage multiple mandates.

Main Responsibilities
- Develop strategies and new initiatives for I&T governance
- Manage rollouts of projects/initiatives enhancements using effective implementation planning,

collaborating with Organizational Change Management (OCM), and training
- Develop presentation deliverables related to projects
- Facilitate meetings related to projects
- Work with cross-functional teams on assigning tasks, establishing deliverables and scheduling of

those tasks and deliverables
- Obtain approvals from primary stakeholder(s) and control project scope, priorities, and schedule
- Contribute to thoughtful and creative discussions with executive sponsor(s), stakeholders,

department and division management on strategic goals, resources, scheduling, plans and
challenges.

Assist with the utilization of resources for project planning activities
- Manage the day-to-day projects/logistics and the corresponding communication for each project
- Understand CN's Operating model, (and/or) have the willingness to learn and become an Operating

Model expert
- Champion adoption of the Operating Model and all department governance and standards
- Manage project management reporting, including tracking each critical step, outcomes, and final

deliverables
- Develop, review, and revise project management processes to ensure all steps are completed in an

efficient manner
- Provide an extremely high level of service to stakeholders
- Manage a highly complex business calendar with a keen sense of prioritization and time management

to ensure maximum effectiveness of time use
- Exercise independent discretion and judgment to solve complex problems regarding project,

department, or division-related work
- Perform ad hoc business analysis requests and carry out administrative / management functions as

required
- Identify program/project milestones, critical success factors, risks, and resource requirements
- Ensure project transparency with timely and clear progress updates to senior management
- Negotiate changes in scope, budget or schedule with sponsor and steering committee, and ensure

adherence to change management process
- Able to work under pressure, flexible during times of change and reacts to project adjustments and

alterations promptly and efficiently, while maintaining business value and respecting project deadlines
- Work with Organizational Change Management (OCM) specialists to communicate and implement changes as needed

Demonstrates organizational and planning abilities, including but not limited to decision making, problem solving and prioritization
- Collaborates with key internal stakeholders to enable higher productivity
- Works independently with little supervision and strong organization skills
- Demonstrates analytical, strategic and critical thinking and a broad vision when making decisions

Competencies

Experience
- Minimum 7 years of IT project/program management experience or comparable

Education/Certification/Designation
- Bachelor's Degree in Computer Science, Engineering, Commerce, or equivalent
- PMP or PgMP certification (or equivalent) or desire to complete.

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