Service Operations Support Administrator

7 months ago


Red Deer, Canada Finning Canada Full time

Company:
Finning Canada

Number of Openings:
1

Worker Type:
Permanent

Position Overview:
Reporting directly to the Service Operations Support Supervisor, this position is responsible for foundational support to service operations. This involves time entry management, reporting and assistance to Service Operations employees on system use, best practices, processes, coordination and administering data and agreements. Supporting our ERP systems, this role will have responsibility for a specific Service Operations portfolio, and will monitor related processes to support, review and communicate best practices and Key Performance indicators in line with the Finning (Canada) service model.

**Job Description**:
Major Job Functions:

- Foundational (Tier 1) service support to end users promoting standardization and consistent use of these systems (Business & System Support) (M3 Service, DBS/BMTS, Kronos, Salesforce & various other service tools)
- Tier 1 time tracking activities
- Perform User Acceptance testing for business and system changes
- Support initiatives as directed by Service Operations Support leadership
- Timely execution of the service letter program as per CATERPILLAR guidelines
- Provide end user coaching to improve proficiency
- Other duties as required

Specific Skills:

- Experience with M3 Service, DBS/BMTS, Kronos, Salesforce system functionality
- Knowledge of Service Operations processes
- Strong organization, prioritization, and time management skills
- Self-motivated and ability to work with mínimal supervision
- Strong verbal and written communication skills Post-secondary education in business administration or related field experience considered an asset
- Strong computer skills with working knowledge of Microsoft Office Applications (Word, Excel, PowerPoint, Outlook)

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.


  • Administrative Support

    7 months ago


    Red Deer, Canada Fleet Brake Parts & Service Ltd. Full time

    _**Fleet Brake Parts & Service Ltd**_**. (a division of Parts for Trucks) **is Canada's premier heavy-duty truck and trailer parts & service company. Our operation is now running in 13 state-of-the-art shops all across Canada and is among the most efficient in the industry. Fleet Brake is the only Canadian company to win the coveted 2011 Heavy Duty...

  • Station Administrator

    7 months ago


    Red Deer, Canada Magnum Cementing Sevices Operations Ltd. Full time

    Under the direction of the Corporate Services Manager, the Station Administrator provides general system, administrative, and reception support for their station location(s). This role’s primary focus is acting as system power users, orientating others on applicable systems and ensuring accuracy, timeliness, and completeness of all information being...


  • Red Deer, Canada Finning Canada Full time

    Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Use your administrative and organizational skills to provide general administrative support to the Finning family. Reporting to the Customer Service Manager, this individual will be responsible for administrative tasks within the branch. You will work closely with...


  • Red Deer, Canada Alberta Health Services Full time

    **Your Opportunity**: Reporting to the Area Coordinator of Community Administrative Support Services (CASS), this position supports community health programs (ie. Public Health, Home Care, Allied Health, Children’s Rehab Services) operating at the Johnstone Crossing Community Health Centre by: maintaining client records, database entries and file...


  • Red Deer, Canada Rocky Mountain Phoenix Full time

    **Key Responsibilities**: - Collaborate closely with the Mobile Service, Specialty Trucks, and New Truck Sales Departments to provide proactive administrative support, contributing to the overall efficiency of operations. - Utilize advanced proficiency in Sage, Blue Folder, and CRM software to manage diverse tasks, including Work Orders, Inventory...

  • Base Administrator

    3 months ago


    Red Deer, Canada Trican Well Service Full time

    **TRICAN** is Canada’s leading pressure pumping company; we prioritize our people, customers, innovation, and the environment. Trican offers more than just great jobs, we offer long term careers. At Trican, we believe success begins with our people, as our name and reputation are reflected in the excellence demonstrated by our employees. Come try Trican...


  • Red Deer, Canada Avalanche Integrity Inc Full time

    **Avalanche Integrity Inc.** PO Box 58 Red Deer, Alberta T4N 5E7 **INSPECTION AND NDT SERVICES** **WE ARE HIRING** **Operations Administrator** **FULL-TIME POSITION** **BASED OUT OF RED DEER, ALBERTA** We are seeking an organized go getter, to support our Operations Coordinator. Previous Oil and Gas or Integrity Operations experience preferred. Must...


  • Red Deer, Canada Alberta Health Services Full time

    Your Opportunity: Under the administration of the Registration/Switchboard and Patient Information Supervisor, the overnight Switchboard Operator/Patient Registration position at the Red Deer Regional Hospital is responsible for telecommunication functions that support patients, the public and staff; and provide accesses to services throughout the RDRH...


  • Red Deer, Canada Alberta Health Services Full time

    Your Opportunity: The primary responsibility of the Administrative Support V position is to provide a full range of senior level administrative and secretarial duties for the Transition & Specialty Service Director, Continuing Care, Central Zone. The role ensures the leaders' responsibilities related to portfolio delivery/development are aligned with...


  • Red Deer, Alberta, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a highly skilled Business Operations Assistant to join our team at beBee Professionals in Red Deer. The successful candidate will be responsible for providing administrative support to our office operations, ensuring that our office runs efficiently and smoothly.Key Responsibilities:Provide administrative support to our office operations,...


  • Red Deer, Alberta, Canada beBee Professionals Full time $35,000 - $45,000

    We are seeking a highly organized and detail-oriented Administrative Support Specialist to manage daily office operations at beBee Professionals in Red Deer.Job Overview:This is a key role that involves supporting staff, ensuring administrative tasks are completed efficiently, and contributing to the smooth operation of our office...


  • Red Deer, Canada Alberta Precision Labs Full time

    **Your Opportunity**: As an Administrative Support V professional in Alberta Precision Laboratory’s (APL) Logistics Department, this role is essential in ensuring the effective and secure movement of patient specimens. This position is dedicated to optimizing logistics processes, maintaining compliance, and providing critical administrative support while...


  • Red Deer, Canada Alberta Health Services Full time

    Your Opportunity: This position is required to be on site at Red Deer Bremner CHC and is not a remote working opportunity. As a team member of the Community Administration Support team, Central Zone, this Administrative Support IV will primarily provide assistance to the Home Care Area Managers. Assistance will be required with payroll validation and staff...


  • Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: This position is contingent on conditional funding and does not qualify for conversion under the Terms and Conditions of Employment. **Posting Details**: Position Information **Position Title** - Administrative Assistant (Student Supports)**Position Summary** - The Administrative Assistant Student...


  • Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: This position is contingent on conditional funding and does not qualify for conversion under the Terms and Conditions of Employment. **Posting Details**: Position Information **Position Title** - Administrative Assistant, Student Supports**Position Summary** - The Administrative Assistant Student...

  • Equipment Operator

    3 days ago


    Red Deer, Canada Magnum Cementing Sevices Operations Ltd. Full time

    Magnum Infrastructure (MI) was created to provide an innovative, cost effective, and responsible alternative to conventional subgrade construction. Magnum's soil stabilization process works on all soil types, including sand, silt, clay, and other soil mixtures by mixing ground soils with cements, cementitious materials, additives, and water. We offer high...

  • Support Worker

    4 weeks ago


    Red Deer, Canada Cosmos Community Support Services Ltd Full time

    Support Worker (Full-time) **COMPANY OVERVIEW**: Our diverse range of services include workplace training and career services, community volunteerism, IT training, Life Coaching, Speech courses, supported recreation, and residential services. Our clients include people from all walks of life and experience, looking to move ahead in employment, personal...


  • Red Deer, Alberta, Canada beBee Professionals Full time $35,000 - $45,000

    Job SummaryWe are seeking a highly organized and detail-oriented Office Administrator to manage daily office operations at beBee Professionals in Red Deer.Key ResponsibilitiesManage incoming correspondence, schedule meetings, and maintain office calendars.Ensure the office is well-organized, maintain supplies, and assist with data entry and filing.Support...


  • Red Deer, Canada Hi-Way 9 Express Ltd Full time

    Job description **Responsibilities**: - Promote a professional and positive work environment - Data Entry - Complete reports as required - Other Administrative tasks as needed including supporting Operations **Qualifications**: - Minimum High School diploma or equivalent - **Experience in repair shop environment**: - A capacity to form and maintain...


  • Red Deer, Canada Red Deer Polytechnic Full time

    **Please see Special Instructions for more details.**: Please indicate on your cover letter: - Why the casual pool is of interest to you - How you would incorporate Red Deer Polytechnic values into your work as an administrative assistant - What your availability is **Posting Details**: Position Information **Position Title** - Administrative Support...