Human Resources

3 months ago


Langley, Canada The Universal Group Full time

**Are you a seasoned Human Resource and Labor Relation Specialist with the ability to drive change from within a company? Are you passionate about providing Peace of Mind to your client group? Are you looking to be a part of a growing team and company?**

The Universal Group, recognized as one of Canada’s best-managed companies in 2023, has an exciting opportunity for a Human Resources & Labour Relations Business Partner Reporting to the Manager, HR & LR Business Partner, The HR and Labour Relations Business Partner serves as a strategic advisor and partner to the organization, ensuring the alignment of human resources and labor relations functions with the company’s business objectives. This role encompasses a broad spectrum of responsibilities, focusing on managing and enhancing the relationship between the organization and its workforce.

**What you will be responsible for**:
**_ Human Resources Partnership_**
- Serve as a trusted advisor to frontline management and leadership on HR and LR matters.
- Provide guidance on HR policies, procedures, and best practices.
- Collaborate with management to deliver HR programs aligned with business objectives.
- Partner with internal clients to integrate talent programs into strategic plans.
- Continuously seek value-add opportunities and risk mitigation.
- Utilize business intelligence (BI) for data-driven decision-making and improvement opportunities.
- Execute talent management strategies to enhance retention and employee experience.
- Deliver talent programs, including Continuing Education and leadership development.
- Offer guidance and support on performance management, employee relations, and HR compliance.
- Assist in developing compensation and benefits strategies for attracting and retaining top talent.
- Oversee the implementation of employee engagement initiatives to enhance job satisfaction.
- Ensure compliance with all HR-related legal and regulatory requirements.
- Maintain and organize HR administrative and services.

**_ Labour Relations Partnership_**
- Act as lead representative for the regional employers as assigned for all union relationships and transactions.
- Support senior management and executive leadership on tactical approaches to union and performance matters.
- Manage and nurture relationships with union representatives as well as internal clients.
- Deliver advisory services to assist management in handling of performance and behaviour.
- Support management to continually improve employment knowledge, best practices, and leadership.
- Support negotiations of supplementary agreements outside principle CBAs (MOAs, LOUs, etc.)
- Produce bargaining preparation including cost modeling and research.
- Facilitate grievance handling at all steps including preparation for potential arbitrations.
- Assist in preparing responses for arbitration and human rights claims.
- Maintain in-depth knowledge and understanding of unionized workforces, collective bargaining, work issues/grievances and leading decisions.
- Conduct workplace investigations and facilitate progressive discipline.
- Support attendance management.

**Employee Communication and Support**:

- Provide guidance to employees by answering questions or investigating concerns.

**Record Keeping and Communication**:

- Updates employee files as necessary.
- Liaise with all stakeholders by responding to requests in a timely fashion.

**What you get from us**:

- A large, growing company with room for promotion.
- Extended healthcare benefits available after probation.
- An RRSP matching plan.
- 3 weeks of paid vacation.
- Competitive compensation package.
- Hybrid office: regular work-from-home days.

**What we need from you**:

- Minimum level of education equivalent to a bachelor’s degree.
- Minimum 5 years experience in an HR/LR advisory or BP role with a track record of progressing scope of responsibility.
- Minimum of 1 year of experience in unionized environments are required.
- Evident leadership and persuasion skills.
- High standard of customer service orientation.
- Expert understanding of employment regulations and legislation.
- Solid knowledge of employment, labour, and privacy laws.
- Proven abilities with office productivity software and HRIS systems (e.g. BambooHR/UKG).
- Strong analytical skills and attention to detail.
- Intuitive EQ with excellent communication both written and verbal.
- Solid problem-solving skills.
- High level of confidentiality and sensitivity.
- Demonstrated tactfulness and diplomacy as required.

**Where/When you will be working**:

- Typical office atmosphere and environment
- Typical office hours are Monday to Friday from 8:30 am to 5:00 pm or as determined based on the needs of the department and requirements for successful business operations

**Why Universal Group?**

The Universal Group is driven by our purpose to provide Peace of Mind to both our clients and team members. Our people embrace our core values of being ‘Passionate, Aut



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