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Key Account Manager

7 months ago

Toronto, Canada Southern Glazer’s Wine and Spirits Full time

**What You Need To Know**:
Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

At Southern Glazer’s, you’ll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you’re looking to fill your glass with opportunity, come join our FAMILY.

**Overview**:
Responsible for achieving customer objectives, Key Performance Indicators, and targets by implementing strategies and tactics while managing customers in a manner that will achieve profitable long-term growth.

**Primary Responsibilities**:

- Oversee and maintain the relationships between SGWS and regional key customers to form long-term partnerships
- Drive brand success through leadership selling, trade channels and actively supporting the selling efforts of sales reps, district managers, and key account specialists within the wholesaler
- Lead all components of the sales process including targeting appropriate accounts, lead selling, education, and positioning brands for success at head office level
- Compile reports on account progress, goals, and forecasts for teams and stakeholders
- Monitor field implementation and execution of programs within assigned accounts to ensure product pricing and promotion

**Additional Primary Responsibilities**:

- Regularly interact with field management for updating programming and brand priorities, brand standards and best practices leading to successful execution in the market
- Provide detailed tracking reports of wholesaler performance against agreed-to supplier objectives
- Develop key account relationships that deliver measurable results
- Work with key assigned teams to deliver monthly goals (work-withs, product training samples, etc.)
- Create, coordinate, and attend on-site promotional functions at established customer accounts (e.g., winemaker dinners, product launches, and tastings)
- Perform other job-related duties as assigned

**Minimum Qualifications**:

- Bachelor’s Degree or an equivalent combination of education and experience
- Five years of industry-related sales experience within the distribution, hospitality or supplier community
- Valid state motor vehicle operator’s license and ability to obtain and maintain auto liability insurance by State laws
- Comprehensive understanding of wine and spirits to include regions/varietals, product/food pairing techniques, basic production, and service
- Ability to adapt and can assist a variety of internal customer groups and varying personality types
- Must have strong negotiation skills; demonstrate an entrepreneurial spirit
- Goal-oriented focused, and assertive individual who needs a little direction or supervision
- Ability to work flexible hours which include early morning evenings, and weekends
- Ability to work overnight travel as required
- Proficient at calculating commissions, percentages, and reviewing comparative sales data for analysis
- Stay apprised of federal, state and local laws affecting the beverage/alcohol industry within account responsibility

**Physical Demands**:

- Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or mobile device
- Physical demands with activity or condition may include occasional to the rare amount of time include walking, bending, reaching, standing, and stooping
- May require occasional lifting/lowering, pushing, carrying, or pulling up to 45lbs

**EEO Statement**:
Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glaz