Program Manager, Light Rail Transit Operations

2 weeks ago

Kitchener, Canada Region of Waterloo Full time

Program Manager, Light Rail Transit Operations

**Job Number**:2042

**Job Type**: Temporary Full-Time
**Temp Contract Length**: 12 months
**Location**: 20 Weber St E - 20 Weber
**Job Category**: Transportation
**Number of Positions**:1
**Department**: Light Rail Transit Operations
**Division**: Transportation Services
**Hours of Work**: 35
**Union**: Management/Management Support
**Grade**: Management/Management Support Grade 08
**Salary Range**: $60.36 - $75.45 per hour**About Us**

The Region of Waterloo is a thriving, diverse community committed to fostering opportunities for current and future generations. Home to over 674,000 residents and expected to grow to nearly one million by 2051. Guided by our 2023-2027 Strategic Plan, “Growing with Care,” we focus on equity, inclusion, and sustainability. Our mission is to provide essential services that enhance the quality of life for all residents, while our core values emphasize caring for people and the land we share. Join us and be part of a team dedicated to making a meaningful difference in our community.

Dish with One Spoon Wampum:
- Waterloo Region is part of the Dish with One Spoon wampum, a treaty guiding our commitment to:
- Recognizing our shared humanity and land
- Taking only what we need
- Leaving some for others
- Keeping the dish clean
- This agreement underpins our vision, mission, and core values, and reinforces our dedication to meaningful reconciliation and equity.

**The Role**
- Supervises day to day contract administration related to transit-rail systems vehicle and infrastructure maintenance, repairs, and the addition of new vehicles. Prepares reports and recommendations to Manager related to service performance data against quality assurance standards and agreement specifications. Provides technical expertise related to light rail transit operations, vehicles, and infrastructure maintenance practices.

**Duties/Responsibilities**
- Supervises a vehicle and infrastructure maintenance technologist. Administers contracts for vehicle and infrastructure maintenance/ repairs, new vehicles, and consultants; monitors quality of work to ensure compliance with agreement specifications.
- Supervises the implementation and maintenance of contract monitoring/ audit plans to ensure contractor compliance with project agreement specifications, designs, schedules, and quality assurance and safety standards. Develops auditing/ monitoring processes to ensure project work is reviewed/verified and documented, including acceptance of work.
- Provides technical and commercial expertise/ leadership related to transit-rail systems vehicle and infrastructure (e.g., system requirements analysis, design, interface management, safety analysis, installation, systems integration, testing and commissioning, light rail vehicles, signalling/train control, communications).
- Supervises the inspection, documentation, and initiation of warranty claims on behalf of the Region. Reviews warranty claims made against the Region. Monitors warranty issues to closure.
- Resolves escalated, complex, and technical project issues and risks with contractor where work performed deviates from agreement, including warranty issues with manufacturer. Recommends payment hold-backs to Manager for work that does not meet quality assurance standards.
- Monitors project performance against business objectives. Prepares status updates and reports for Manager and senior management.
- Liaises with departmental staff/ management regarding municipal projects that may impact operations.
- Participates on departmental project teams involved with planning and implementing of service expansions and infrastructure projects. Defines the need for concept, preliminary, and detailed design alternatives. Liaises/ provides support to communications team.
- Represents the Region at public consultation meetings. Investigates and responds to public complaints.
- Assists Manager to develop changes to policy, project agreement specifications, and overall work plans with contractors to improve contract administration, effectiveness, and service delivery.
- Ensures project compliance with design standards, and municipal/provincial/federal codes.

Communicates with Ministries and regulatory agencies regarding funding opportunities. Conducts presentations/ tours to agencies, groups, and stakeholders.
- Resolves technical problems and ensures follow up on warranty issues with dealers and manufacturers.
- Performs related duties as required.

**Additional Duties/Responsibilities**

**Knowledge, Skills, and Abilities**
- Knowledge of light rail transit operations, maintenance (including systems, repairs, and replacement strategies), vehicles and their systems (including wayside systems), engineering and technical components, and operational, administrative, and financial planning, normally acquired through an engineering degree, plus progressively responsible related experience.
- Must be licensed and in good sta

  • Administrator, Attendance Management

    6 months ago

    Kitchener, Canada Region of Waterloo Full time

    **Our Story**: Committed to fostering opportunities for current and future generations, the Region of Waterloo is an inclusive, thriving and sustainable region of connected rural and urban communities with global reach. Our mission is to serve, engage and inspire, by delivering quality services to a diverse population of 630,000+, while creating a healthy,...

  • Grand River Transit Bus Operator

    6 months ago

    Kitchener, Canada Grand River Transit Full time

    GRT accepts resumes on an ongoing basis for the following positions: Part time (working up to 32 hours per week)Please note: Openings for full-time operators are filled from part-time positions; GRT does not post full-time bus operator positions. GRT now offers a program to upgrade to a BZ license for qualified applicants.Looking for a great place to work...

  • Operations Supervisor

    3 months ago

    Kitchener, Canada Transit Petroleum Full time

    Transit Petroleum, along with its sister-companies, Hogg Fuel & Supply and Transit Lubricants Ltd., is an independently owned and operated distribution company headquartered in Kitchener, Ontario. Our collective companies have been active members of many communities in Ontario for over 145 years. Through our fleet of trucks based in Waterloo Region,...

  • Transition Management Professional

    2 weeks ago

    Kitchener, Ontario, Canada Grand River Hospital Full time

    About Grand River HospitalGrand River Hospital is a dynamic organization committed to delivering exceptional patient care. Our vision is to build a new acute care campus in the community, fostering a collaborative environment where healthcare professionals can thrive.We are seeking an experienced Transition Management Professional to lead our transition...

  • Manager, Finance

    3 months ago

    Kitchener, Canada Region of Waterloo Full time

    Manager, Finance & Administration (Transit) **Job Number**:1636 **Job Type**: Full-Time **Location**: 250 Strasburg Rd - Transit-Strasburg Road Ops **Job Category**: Transportation **Number of Positions**:1 **Department**: Finance and Administrative Services (Transit Services) **Division**: Transportation Services **Hours of Work**: 35**Posting...

  • Data Quality Management Transition Director

    2 weeks ago

    Kitchener, Ontario, Canada Grand River Hospital Full time

    Company OverviewGrand River Hospital is a leading healthcare organization committed to delivering exceptional patient care. As part of our continued growth and evolution, we are seeking a highly skilled Data Quality Management Transition Director to join our team.SalaryThe salary for this role is estimated to be between $120,000 and $150,000 per year,...

  • Project Director Transition Management Office

    3 months ago

    Kitchener, Canada St. Mary’s General Hospital Full time

    **Position: Project Director Enabling Services Transition - Enablement Services** **Work Type: Temporary Full Time** **In April 2024, the Boards of St. Mary’s General and Grand River Hospitals both independently voted in favour of a voluntary merger of the Hospitals to form a new hospital organization. This evolution of our partnership will occur...

  • Sales Representative

    6 months ago

    Kitchener, Canada Transit Petroleum Full time

    **Sales Representative - Petroleum & Lubricants** The Sales Representative position will play a pivotal role in the growth of our company by enhancing our relationships with existing and while identifying new business opportunities. You will leverage your education by learning all aspects of our business during our proven onboarding program. We are looking...

  • Transition Management Director, Healthcare Integration Specialist

    4 days ago

    Kitchener, Ontario, Canada Grand River Hospital Full time

    About the RoleAs a Transition Management Director with Grand River Hospital, you will play a critical role in leading the integration of our two hospitals into a single organization. This exciting opportunity allows you to leverage your expertise in healthcare integration and transition management to drive change and improve patient care.Job SummaryThe...

  • Data Quality Management Transition Lead

    4 weeks ago

    Kitchener, Ontario, Canada Grand River Hospital Full time

    We are building the future of care together at Grand River Hospital, a leading healthcare organization in Waterloo Region.Our team is embarking on an exciting journey to merge two hospitals, Mary's General and Grand River, into a new hospital organization. This transformation will create a state-of-the-art acute care campus, providing better patient care for...

  • Project Director, Transition Mgmt Office

    3 months ago

    Kitchener, Canada Grand River Hospital Full time

    In April 2024, the Boards of St. Mary’s General and Grand River Hospitals both independently voted in favour of a voluntary merger of the Hospitals to form a new hospital organization. This evolution of our partnership will occur alongside our joint redevelopment work, as we strive to build a new acute care campus in the community. We welcome talent to...

  • Transitional Care Navigator

    6 months ago

    Kitchener, Canada Grand River Hospital Full time

    At Grand River Hospital we are building a world class health care system supporting healthier lives for the communities we serve. We value people above all else and the experiences of our patients and their families, our team members, and our partners are at the very top of our agenda. Through our values of CARE; TRUST AND BE TRUSTWORTHY; COURAGE TO START,...

  • Assistant Manager, Transit Passenger Amenities

    6 months ago

    Kitchener, Canada Region of Waterloo Full time

    **Job Req ID**:703**Department**:Passenger Facilities and AmenitiesAssistant Manager, Transit Passenger Amenities & Maintenance **Job Number**:703**Job Type**: Full-Time - **Location**: 85 Chandler Dr - Transit-Chandler Dr Mtce Fac - **Job Category**: Transportation - **Number of Positions**:1 - **Department**: Passenger Facilities and Amenities -...

  • Transit Systems Administrator

    2 months ago

    Kitchener, Canada Region of Waterloo Full time

    Transit Systems Administrator **Job Number**:1810 **Job Type**: Full-Time **Temp Contract Length**: 18 months **Location**: 85 Chandler Dr - Transit-Chandler Dr Mtce Fac **Job Category**: Transportation **Number of Positions**:1 **Department**: Transit Project Management **Division**: Transportation Services **Hours of Work**: 35 **Union**: CUPE...

  • Facility Attendant/general Labourer

    3 months ago

    Kitchener, Canada Transit Petroleum Full time

    Transit Petroleum, along with its sister-companies, Transit Lubricants and Hogg Fuel & Supply Limited, is an independently owned and operated distribution company, headquartered in Kitchener, Ontario. Our collective companies have been active members of many communities in Ontario for over 145 years, supplying gasoline, heating oil, diesel fuel, commercial...

  • Project Director, Transition Mgmt Office, Clinical

    3 months ago

    Kitchener, Canada Grand River Hospital Full time

    In April 2024, the Boards of St. Mary’s General and Grand River Hospitals both independently voted in favour of a voluntary merger of the Hospitals to form a new hospital organization. This evolution of our partnership will occur alongside our joint redevelopment work, as we strive to build a new acute care campus in the community. We welcome talent to...

  • Project Director, Transition Mgmt Office, People

    3 months ago

    Kitchener, Canada Grand River Hospital Full time

    In April 2024, the Boards of St. Mary’s General and Grand River Hospitals both independently voted in favour of a voluntary merger of the Hospitals to form a new hospital organization. This evolution of our partnership will occur alongside our joint redevelopment work, as we strive to build a new acute care campus in the community. We welcome talent to...

  • Scheduling & Administration Assistant (Transit)

    2 months ago

    Kitchener, Canada Region of Waterloo Full time

    Scheduling & Administration Assistant (Transit) **Job Number**:1765 **Job Type**: Full-Time **Location**: 250 Strasburg Rd - Transit-Strasburg Road Ops **Job Category**: Transportation **Number of Positions**:2 **Department**: Schedulng & Pay (TRS) **Division**: Transportation Services **Hours of Work**: 35 **Union**: CUPE 1883 **Grade**: CUPE 1883 Grade...

  • Scheduling & Administration Assistant (Transit)

    2 weeks ago

    Kitchener, Canada Region of Waterloo Full time

    Scheduling & Administration Assistant (Transit) **Job Number**:2041 **Job Type**: Temporary Full-Time **Temp Contract Length**: 15 months **Location**: 250 Strasburg Rd - Transit-Strasburg Road Ops **Job Category**: Transportation **Number of Positions**:1 **Department**: Schedulng & Pay (TRS) **Division**: Transportation Services **Hours of Work**:...

  • Parts Manager

    6 months ago

    Kitchener, Canada Transit Trailer Limited Full time

    **BUSINESS TITLE**:Parts Manager **JOB TYPE**:Full Time **Location**: Kitchener **Position Overview**: Are you interested in a career as a **Parts Manager**? Join our trailblazing team at our Kitchener location, where we don't just sell trailers; we redefine the industry. We prioritize providing quality products, fairness, and delivering an exceptional...