Coordinator, Administration, Strategic
1 week ago
**Job Description**:
**JOB TITLE**:Coordinator, Administration, Strategic Communications, Tourism & Events
**DEPARTMENT**:Corporate Support Services
**POSTING NUMBER**:106079
**NUMBER OF POSITIONS: 1**
**JOB STATUS & DURATION**:Full Time Permanent
**HOURS OF WORK**:35 hour workweek
**LOCATION**:Hybrid Model*- when working onsite, you will report to the location of City Hall.
**SALARY GRADE**:4
**HIRING SALARY RANGE**:$76,866.00 - $86,474.00 per annum
**MAXIMUM OF SALARY RANGE**:$96,082.00 per annum
**JOB TYPE**:Management and Administration
**POSTING DATE**:April 30, 2024
**CLOSING DATE**:May 13, 2024
**AREA OF RESPONSIBILITY**:
This position is responsible to provide senior administrative and communication support and confidential services to maintain efficient operations of the Strategic Communications, Tourism and Events division. Exercise judgement to resolve matters which may be political and sensitive in nature. Liaise with management to ensure compliance with corporate, legislative and operational service standards and policies. Typically works under limited direction. Coordinates and manages specific projects and functional responsibilities.
**JOB DUTIES**
**INFORMATION MANAGEMENT**
- Conducts research and analysis, including benchmarking and best practices along with stakeholder engagement and consultation activities to support the goals and objectives of the Strategic Communications, Tourism and Events divisions.
- Leads projects and policy development, maintenance and service standards that support corporate delivery of Communications and Events.
- Provides support in the development and introduction of change as well as reviewing, evaluating and recommending options on changes to policies and processes.
- Evaluate and monitor through various outcome measures the Division’s progress in achieving Strategic Plan objectives, and support Director in the delivery of divisional strategy, while ensuring project expenditures are maintained within approved budget limitations.
- Using excellent communication and organizational skills, will develop Council reports, research existing and new tools, resources and methodologies to identify new diversity initiatives.
- Support the management of the planning, progress and completion of Strategic Communication, Events and Tourism projects, including budget planning and adherence to corporate policies
- Use interpersonal strengths to establish networks and build strong relationships internally and externally with external agencies, community groups, educational institutions, and leaders on diversity and inclusion priorities.
- Represent the Strategic Communication, Tourism and Events office among administrative and coordination teams at corporate, intergovernmental, multi-sectoral and public meetings, to develop stakeholder engagement activities and communication strategies that highlight the City’s corporate directions, strategy and implementation.
- Assist in preparation of the procurement process to select and hire external vendors for the division.
**PROGRAM ADMINISTRATION**
- Provides organizes and proactive administration for specific Strategic Communications programs and events, including correspondence, research, documentation, and logístical support.
- Maintains the Contact Management System for design and production requests, answering queries and generally assisting with the smooth and effective operation of Strategic Communications Programs and policies.
- Administration of Corporate Business Cards, Letterhead Collateral Program, presentation folders and Ward Maps.
- Administers mobile accounts for staff, including issue resolution regarding damaged and/or refresh of mobile equipment.
- Monitors, trouble-shoots and prioritizes requests for division regarding requests with Interior Design services including issuing work orders.
- Floor coordinator for IDS.
- Monitors, trouble shoots and prioritize divisional requests for workstation assets/equipment (computers).
**COMMUNICATION SUPPORT**
- Conducts research (i.e. web based) on topics as required.
- Acts as Divisional liaison when dealing with Councillors and Department Heads.
- Assists Director and other members of division in reviewing priorities and following up on comments/requests.
- Provide policy and procedure advice and guidance to management team and staff. This is done through a combination of skill/knowledge of the area and contact with experts in other departments, as needed. This includes disseminating information (e.g. new policies and procedures, reporting requirements, general information) throughout the department, ensuring implementation of changes, and following up as required.
- Coordinates the preparation and updating of the Standard Operating Procedures (SOPs) to support and respond to questions with internal staff.
- Research, prepare or assist with preparation of divisional reports.
- Responsible for upload of reports to Agenda.net meeting/agenda system for d
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